Limited Term Guest Services Assistant

Founded in 1958, Columbus State University, with an enrollment of nearly 8,000, is part of the University System of Georgia. CSU offers more than 70 programs at the undergraduate and graduate levels and is ranked among the top public regional universities in the South by U.S. News & World Report. Columbus, located 100 miles southwest of Atlanta and the second-largest city in Georgia, is recognized as a vibrant and contemporary cultural community – https://visitcolumbusga.com.

Columbus State University has a nationally recognized track record of partnership and outreach through efforts such as the Cunningham Center for Leadership Development, Coca-Cola Space Science Center, Oxbow Meadows Environmental Learning Center, and its own residence the Spencer House in Oxford, England. The University has two primary campus locations in Columbus, Georgia: the original campus on 150 acres in midtown Columbus and a beautiful campus in historic downtown Columbus overlooking the Chattahoochee River. The Columbus region, with more than 350,000 residents, is home to world-class enterprises such as Aflac, Synovus, W.C. Bradley Company, TSYS and Ft. Moore, the U.S. Army’s Maneuver Center of Excellence headquarters. For additional information about the University visit our website at www.ColumbusState.edu<http://www.ColumbusState.edu> .

Guest Services Assistant to Oxbow Meadows.  Primary duties include ensuring visitors are greeted and the supervision of routine Saturday operations and programming. This position works Tuesday – Saturday with evenings as needed.   This position is offered for one year with annual renewal pending adequate funding. 
 

Significant Duties and Responsibilities include: Conduct all aspects of guest services, including greeting visitors, answering phone calls and emails, front desk support, selling programs and events, program check-in, registering guests for programs, taking payment, record keeping, receiving packages, collecting invoices and work orders, and other duties assigned.; Under the supervision of the Executive Director and Assistant Director, will provide weekend oversight of part-time employees, student workers, volunteers, and interns.; Support the management of the gift store, including display, inputting inventory, record-keeping, conduct general reporting, use of point of sale, and supporting student workers during sales.; Maintain the general cleanliness of the visitor center, ensuring gift store is stocked, and all public spaces are accessible.; Growing visitor donations, memberships, repeat customers, and volunteer interest.; Frequently providing interpretative walking tours to guests, visitors, and to groups of all ages.; Provide staffing and educational support in off-site, field trips, weekend and evening events, to support the mission and promote OMELC to various groups, including schools, community events, and at other organizations.; Support other departments, programs, events, marketing, and animal care as needed.; Other tasks as assigned by the Executive Director.

Minimum education and experience include: Associate degree or experience in lieu of education.; Any equivalent combination of education, training and experience that demonstrates the ability to perform the duties required.; Must have knowledge of the principles of modern office management and accounting procedures.

The annualized salary for this position is $29,216 and includes full benefits. Please note, continuation of position is contingent upon the availability of funding and/or program needs. This is a 100% revenue-funded position and will be reviewed at the end of every fiscal year for position availability (July – September).

The successful candidate will have experience: Interacting  with the public in person and over the phone.; Multitasking.; Ability to set priorities.; In addition, a successful candidate will have strong oral and written communication skills, be people-oriented and comfortable interacting with a wide variety of audiences.

It is the policy of Columbus State University to recruit, hire, train, promote, and educate persons without regard to race, color, religion, sex, national origin, ethnicity, age, genetic information, disability, gender identity, sexual orientation or protected veteran status.

All applications and required documents must be submitted using Columbus State University’s online employment site and a complete packet must be submitted for full consideration.  If applicable, any international transcripts must be evaluated by an approved foreign credential evaluator prior to submission.