Loan Processor

Job Overview: CEO is a subsidiary of the International Rescue Committee and a non-profit financial institution that offers accessible, small-dollar consumer and microenterprise loans primarily to refugees, immigrants and other traditionally financially-excluded communities. CEO makes its loans through partnerships with trusted community-based organizations that offer financial education and other asset-building services.

The Loan Processor is a new position with primary responsibility for reviewing required documents and verifying the accuracy and completeness of all loan applications. This will require independent financial analysis to prepare applications for underwriting and may also include direct contact with applicants and/or their referring financial counselors.

CEO is rapidly expanding nationally and offers opportunity for career growth. 10% – 15% of each week may be spent gaining experience across any of CEO’s core operational areas – including customer service, project design, curriculum/resource development, grant and donor support, communications, partnerships or monitoring and evaluation.

This position is remote and can be located anywhere in the U.S.

Major Responsibilities:

• Review online loan applications for completeness and data quality accuracy
• Review applicants’ credit, income, banking and budget to prepare applications for underwriting
• Ensure customer demographics and application reports are accurate and in compliance with all donor restrictions
• Provide application support to applicants directly and/or through referring counselors
• Assist Loan Officer with requests and tasks needed to complete and process applications
• Evaluate application process and implement improvements to the process workflow in close collaboration with Operations team
• Work in close collaboration with management, programs, and finance teams to ensure timely submission of high-quality financial reports to CEO or donors per scheduled due dates and/or contractual obligations
• Provide administrative support and backfill gaps as needed across departments
• Support key initiatives, pilot projects, trainings, research and other capacity-building efforts
• Other related duties as assigned

Job Requirements:

• 2+ years professional work experience; in banking/financial services industry preferred
• Fluency in Spanish strongly preferred; fluency in Arabic, Farsi, Dari, Pashto, Urdu, Ukrainian, or Swahili also of interest
• High degree of professional integrity; ability and commitment to maintain confidentiality of sensitive data
• Solid organizational skills: detail-oriented, ability to multi-task, set priorities, and meet deadlines
• Ability to work independently, be flexible and work well under pressure in a fast-paced team environment
• Excellent analytical and mathematical skills
• Good interpersonal skills: ability to work effectively in a multi-cultural environment
• Solid Computer skills: MS Word, Excel, other financial related software strongly preferred

Working Environment***:***

• This is a remote position that can accommodate candidates in any U.S. State. The majority of the workday is at a computer terminal. While remote, the position may require travel to conferences or in-person team meetings, estimated to be less than 5% time.

Compensation: Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.

Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

US Benefits: The IRC offers a comprehensive and highly competitive set of benefits. All US employees are eligible for sick time, a 403b retirement savings plans: up to 4.5% immediately vested matching contribution, plus an 3-7% additional IRC contribution, and an Employee Assistance Program which is available to our staff and their families to support in times of crisis and mental health struggles.

In addition, full-time employees are eligible for 10 US paid holidays, 20-25 paid time off days, disability & life insurance, medical, dental, and vision insurance (employee contribution starting at $135, $7, and $5 per month respectively) and FSA for healthcare, childcare, and commuter costs. Part-time employees are eligible for a proportionate amount of paid time off. These additional benefits apply to employees who work at least 6 months within a 12 month time period.