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The University of California is an Equal Opportunity/Affirmative Action Employer with a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law.
For information about our generous employee benefits package, visit: Employee Benefits Overview
Job Description Details
General Information
Department Head
Irma Henderson
Supervisor
Michael Gonzales
Department Custom Scope
At the direction of the Logistics Supervisor and the Director of Campus Business Services (CBS), this incumbent assists in a variety of physical and administrative duties in support of CBS operations including assisting in receiving and delivery of inbound shipments, supporting the pick-up and receiving of campus surplus equipment and public surplus sale operations, and assisting in the processing and printing of academic materials.
Key Responsibilities
Description
Percent Time
Logistics: Assists with logistics tasks in receiving, inventory, customer service,
and/or order processing. May receive and verify incoming shipments and store
items for processing. Prepares incoming packages/merchandise for storage
and/or delivery. Pack, unpack, and mark items, using identification tag, stamp, or
electronic marking tool or other labeling equipment. Supports the delivery of
heavy and bulky products, supplies, and equipment to designated area. May
operate forklift or other machinery in order to complete tasks. 30%
Surplus: Assist with handling/moving of physical inventories of University-owned
excess/surplus equipment. Arrange for the transfer of excess/surplus equipment
to other departments and/or campuses and trade-in or sale to the public as
directed by the Logistics Supervisor. Assists in preparing scrap bins to receive,
transport, separate, store, or dispose of excess property. Communicates with
local salvage companies in the removal and replacement of containers. 30%
Digital Print: Receiving and processing orders from a variety of sources. Meet
production and quality expectations for our clients. Preview client files to ensure
proper formatting for large and small format print production. Completing order
throughout the cycle, including: order entry, processing, print production, bindery,
packaging, order verification for shipping/delivery. Assist sales in communicating
printing capabilities to prospective clients. 20%
Customer Service: Interact with customers to address their concerns, answer
their questions and assist them with their needs. Answer customer phone calls
and emails, responding to customers’ questions and concerns. Provide accurate
information, resolve issues in a timely manner and ensure customer satisfaction.
Build sustainable relationships and trust with customers through open and
interactive communication. 10%
Other: Provides operational support for Campus Business Services which may
include some of the following functions: participates in the development and
implementation of the department’s mission, goals, and strategic planning;
assists in the review of operations and services to identify efficiencies and
integrate “best practices”; coordinates and/or participates in special projects and
assignments, the scope of which may extend beyond day-to-day operations. 10%
Other Requirements
done
Standard Office Equipment
done
Delivery Vehicle (Van, Box Truck, Flat Bed Truck), Forklift
done
Pallet Jack, Hand Cart, and other equipment associated with the loading and unloading of goods
done done done done done done clear done clear done
Other: Physical ability and knowledge to safely lift and move boxes weighing up to 100 pounds while
loading and unloading delivery vehicles, repeatedly throughout the day.
done
Read/Comprehend: Frequently
done done
Perform Calculations: Frequently
done
Communicate Orally: Frequently
done
Reason & Analyze: Frequently
Environmental Requirements
clear
Is exposed to excessive noise: No
done
Is around moving machinery: Yes
done
Is exposed to marked changes in temperature and/or humidity: Yes
done
Drives motorized equipment: Yes
clear
Works in confined quarters: No
clear clear done
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