Long Term Agreement (LTA) of Individual Consultant on Instructional Design and e-Learning, PRIME, Division of Private Fundraising and Partnerships (PFP)

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential. 

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone. 

And we never give up. 

For every child, hope

UNICEF’s Division of Private Fundraising and Partnerships (PFP) is maintaining a Moodle-based Learning Management System with more than 30 e-learning courses focused on private sector fundraising and partnerships targeted towards fundraisers, partnerships and communications colleagues across UNICEF offices globally. Adjustments and revisions to courses are made based on new strategies, approaches and examples, and new courses are developed depending on the need of technical teams in PFP.

How can you make a difference? 

PURPOSE OF ASSIGNMENT

We are seeking an experienced Instructional Designer and eLearning Consultant who will work with PFP’s PRIME Team to support the maintenance of the e-learning channel, the revision of e-courses, and the development to new ones under the supervision of the Knowledge Management Manager and in coordination with different technical teams and subject matter experts.

OBJECTIVE

Support the PRIME Knowledge Management team in maintaining and updating its e-Learning courses and channel, as well as in managing participants taking the different e-courses.

MAJOR TASKS TO BE ACCOMPLISHED

• Design, develop and launch new e-learning courses as required by technical teams in PFP, coordinating with subject matter experts on content, developing storyboards and gathering feedback for improvement and refinement of lessons;
• Update and revise existing e-learning courses based on updated strategies, new cases and examples, and other content updates, following-up and liaising with course owners to gather updates and revisions;
• Translate existing courses into other languages based on requests by course owners; 
• Further improve the user interface of the e-learning channel by incorporating improvements to learning journeys, among others; 
• Perform participant management and support in accessing courses in the e-learning channel, liaising with the Agora team where needed; 
• Perform quarterly monitoring of course and channel performance and prepare presentations on progress of e-learning work. 
• Conduct capacity building sessions to help develop the skills of PFP teams and colleagues in instructional design, where and when needed

Deliverables

1. New e-course development              

• Interactive and highly engaging 60- to 90-minute self-paced e-course using Articulate, Rise or H5P 

2. Course revision/update                 

• E-course updated with new content and interactivity as needed 

3. Course translation                           

• E-course translated into a language required by the course owner 

4. e-Channel management and improvement 

• Improved Learning Journey presentation in the PFP e-learning channel 
• Improved presentation/format of courses in the PFP e-learning channel 

5. Participant management               

• Learner requests for access and other troubleshooting concerns resolved 

6. Course/channel monitoring 

• PowerPoint consolidating all performance indicators of the e-channel and the e-courses, with data segmented per e-course 

7. Capacity building 

• 60-minute online live sessions on storyboarding or interactive e-course design delivered 

Responsibilities of the Consultant: 

• The consultant will use their own equipment; laptops, microphones, software and other accessories that may be required for this task
• The consultant will not give the content/material or any part thereof, to any third party without the written permission of UNICEF. All components will be the property of UNICEF, and the consultant will not share the same with anyone else. 
• The consultant will not put their own name or logo/emblem on the content / final product. The only organization branding will be UNICEF, if required.
• Regular liaison with manager and content owners and any related units.

Responsibilities of UNICEF:

• UNICEF will provide all details pertaining to the activity and the requirements
• UNICEF will orient the consultant on UNICEF’s branding guidelines
• UNICEF will share the documents and specifications with the consultant as he/she becomes available and will coordinate the timely delivery of work 

TRAVEL:

No travel is envisaged for this consultancy. However, the consultant might be required to travel outside their duty station for specific events in which case payment of travel costs, DSA, etc. will be paid by UNICEF, and will be agreed upon between the supervisor and the consultant prior to travel and will be reimbursed on actuals.

ESTIMATED DURATION OF LTA:

3 years

LTA CONTRACT MANAGEMENT:

Knowledge Management Manager, PFP- PRIME

FINANCIAL PROPOSAL TEMPLATE

 Financial Bid – Instructional Design and e-Learning on LTA.doc

To qualify as an advocate for every child you will have… 

Education:

• Advanced university degree (master’s degree or higher) in adult learning, training or another relevant field is required. A first-level university degree, in combination with additional 1 year of qualifying experience, may be accepted in lieu of an advanced university degree

Experience:

• A minimum of three years progressive experience in E-learning, instructional design, training and capacity building or other relevant areas is required.
• Good portfolio of e-learning courses developed is required.
• Ability to follow creative briefs and produce accurate artwork which is in line with the UNICEF brand guidelines is an asset. 
• Experience of working for an international organization or an NGO is desirable.
• Excellent knowledge of Moodle, Articulate Storyline, Rise, and H5P is required.
• Multimedia and editing knowledge using Premiere Pro is desirable.
• Good working knowledge of PowerPoint and other Office platforms is required.
• Ability to translate data into compelling infographics is required.
• Ability to deliver products on time and within budget is desirable.

Language:

• Fluency in English is required (Good command of written and spoken English). Knowledge of another official UN language such French and/or Spanish is considered as an asset. 

For every Child, you demonstrate… 

UNICEF’s values of Care, Respect, Integrity, Trust, Accountability, and Sustainability (CRITAS). 

To view our competency framework, please visit  here. 

Remarks:  

The application to be submitted through the online portal should contain four separate attachments:

i. A Cover letter explaining the motivation for applying and explaining how the qualifications and skillset of the candidate (to be uploaded online).

ii. Curriculum Vitae (CV) (to be uploaded online).

iii. Work Samples – This includes three different e-course modules that present different interactivities and learning methodologies. (to be uploaded online under writing sample Tab as links within PDF file).

iv. A financial proposal indicating professional fee as per the above template. Please do not forget to specify your name in the file while saving. (to be uploaded online under “Financial Proposal” tab).

Important Note: Please do not indicate financials anywhere else in the online application form, please mark “n/a or 00”, under the fee related questions in the online application form. Without all the above documents your application will be considered incomplete and invalid and will not be considered further. Any attempt to unduly influence UNICEF’s selection process will lead to automatic disqualification of the applicant.

• Joint applications of two or more individuals are not accepted.

• Please note, UNICEF does not charge any fee during any stage of the process.

• UNICEF is committed to diversity and inclusion and encourages qualified candidates from all backgrounds including persons living with disabilities to apply.

Only shortlisted candidates will be contacted and advance to the next stage of the selection process. 

Individuals engaged under a consultancy or individual contract will not be considered “staff members” under the Staff Regulations and Rules of the United Nations and UNICEF’s policies and procedures, and will not be entitled to benefits provided therein (such as leave entitlements and medical insurance coverage). Their conditions of service will be governed by their contract and the General Conditions of Contracts for the Services of Consultants and Individual Contractors. Consultants and individual contractors are responsible for determining their tax liabilities and for the payment of any taxes and/or duties, in accordance with local or other applicable laws. 

The selected candidate is solely responsible to ensure that the visa (applicable) and health insurance required to perform the duties of the contract are valid for the entire period of the contract. Selected candidates are subject to confirmation of fully-vaccinated status against SARS-CoV-2 (Covid-19) with a World Health Organization (WHO)-endorsed vaccine, which must be met prior to taking up the assignment. It does not apply to consultants who will work remotely and are not expected to work on or visit UNICEF premises, programme delivery locations or directly interact with communities UNICEF works with, nor to travel to perform functions for UNICEF for the duration of their consultancy contracts. 

UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic.

UNICEF offers reasonable accommodation for consultants/individual contractors with disabilities. This may include, for example, accessible software, travel assistance for missions or personal attendants. We encourage you to disclose your disability during your application in case you need reasonable accommodation during the selection process and afterwards in your assignment. 

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.