LTE Private Lands Member Specialist – DMAP

This position is responsible for assisting with the operation and management of the Deer Management Assistance Program (DMAP), a statewide wildlife habitat and deer herd management program for private landowners. The primary duties of this position include evaluating, managing and recommending improvements to member services especially the development and launch of DMAP’s new member database, MyDMAP, and providing member support, recruitment and retention activities. Other duties include but are not limited to managing grants to support member services.

65% A. Member services management:

A1. Assist the DMAP Coordinator with the evaluation of the new MyDMAP database and recommend improvements to enhance member experience and data evaluation. Work collaboratively to implement improvements.

A2. Conduct and manage the transfer of data and resources from the old MyDMAP database to the new one. Assess issues and work collaboratively with Coordinator and DNR IT to implement solutions.

A3. Conduct database queries and analysis to evaluate member performance on habitat management and deer management recommendations. Assess performance to make determinations of eligibility for services.

A4. Identify, develop, and maintain resources to enhance member experience when engaging with MyDMAP and other DMAP services such as site visits, written management recommendations, custom reports and education initiatives.

20% B. Provide member support, recruitment and retention services:

B1. Provide customer service support to existing and prospective members through timely and professional response to phone calls and emails.

B2. Assist existing members with managing their DMAP services, ensuring compliance with all reporting requirements and maintaining their MyDMAP accounts.

B3. Assist prospective members with becoming DMAP members and creating MyDMAP accounts.

B4. Research, recommend and implement strategies for improving member recruitment and retention.

10% C. Manage grants that support member services:

C1. Coordinate data tracking, compilation and analysis to write accomplishment reports.

C2. Manage and track funding allocations and expenditures to develop financial reports.

C3. Assist with new grant applications as opportunities arise.

5% Other duties as assigned

Salary Information

This position pays between $20.65-21.50 per hour and is in pay schedule and range 02-11. Compensation will be set in accordance with the State Compensation Plan. 

Job Details

This is a Limited Term Employment (LTE) position and will not automatically lead to permanent state employment or be entitled to the same benefits as permanent employees. 

More about LTE positions:

1) Offer a great opportunity to gain experience and learn about careers at the WI Department of Natural Resources.

2) Provide opportunities for individuals to enhance their resumes with skills learned on the job. 

3) May accommodate flexibility for part-time or full-time work hours and seasonal schedules. Work schedules are dependent on business needs. 

4) Allow individuals to hold multiple LTE appointments concurrently. If both LTE positions are at the same agency, the positions must be bona fide different positions. Each individual LTE position allows for maximum of 1039 hours in a twelve-month period.

Special Requirements:

1) Residency: To be considered for this position, you must be a resident of the State of Wisconsin.

A Wisconsin resident is a person who:

• Has established a residence, as defined in s. 6.10(1), in this state not less than 10 days earlier;
• Has resided in this state for not less than a total of one year out of the immediately preceding 5 years;
• Is eligible to register to vote in this state; or
• Is the spouse of a person meeting the requirements of par. (a), (b), or (c).” s.230.03(12), Wis. Stats.

2) Background Checks: The Department of Natural Resources conducts criminal background checks on final applicants prior to a job offer. Please note that a criminal charge or conviction on your record will not necessarily disqualify you from state employment. In compliance with the Wisconsin Fair Employment Act, the DNR does not discriminate on the basis of arrest or conviction record.

3) Eligible to work in U.S.: Applicants must be legally authorized to work in the United States at the time of hire. The Department of Natural Resources does not sponsor work visas at the time of hire or anytime during employment. All persons hired will be required to verify identity and eligibility to work in the United States and complete the required Employment Eligibility I-9 form upon hire.

Equal Opportunity Employer: The DNR is an equal opportunity employer that promotes and values diversity. We do not discriminate on the basis of race, ethnicity, religion, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability.

Qualifications

In addition to the required qualifications below, the selected candidate must be eligible to drive a state vehicle and meet the following criteria:

• Have a valid driver’s license
• Be at least 18 years of age
• Have a minimum of two years licensed driving experience
• Have not had three (3) or more moving violations and/or at fault accidents in the past two (2) years
• Have no OWI/DUI violations within the past year

REQUIRED QUALIFICATIONS

• Experience providing customer service and communicating effectively with internal and external customers
• Experience working with large datasets, databases and/or custom applications to manage program data, user experience and generate summary and analysis reports

PREFERRED QUALIFICATIONS

• Experience delivering education, outreach and program promotional materials and initiatives
• Experience and ability to track budgets and deliverables to ensure spending and accomplishments are on track to meet grant deliverables
• Experience with project management including managing execution of multi-step projects to ensure project/program goals and objectives are met
• Experience or coursework in natural resource management (including habitat management), wildlife biology, conservation biology, environmental science, or similar fields

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