Management Services Advisor

Position description

Kaizen, A Tetra Tech Company is an international development consulting firm and an incubator for innovative, scalable solutions that address emerging market challenges and opportunities. Our proven solutions catalyze locally driven organizational and institutional performance improvements and establish communities of practice that facilitate peer-to-peer learning and the achievement of shared goals. We aspire to transform the nature and impact of development assistance and work to strengthen organizations and institutions through innovative approaches to organizational development, reform, and change.

We are seeking a Management Services Advisor for the USAID/DRC Localization Capacity Strengthening Mechanism Activity (LCSM). The LCSM will support USAID/DRC, the USAID Central Africa Regional Program for the Environment programming and its other operating units to ensure that local partners lead DRC’s development through the following objectives:

1. Capacity strengthening for local organizations to apply, receive, and manage USAID awards and other funding sources/streams to achieve their organizational objectives.
2. Support for USAID/DRC to improve localization programming.

The Management Services Advisor will support objective two and will be responsible for:

• Providing technical assistance to the Mission to design activities aimed at fostering an enabling environment at national, local, and/or community levels.
• Providing ongoing expert consultation services related to the Mission’s overall capacity strengthening effort across its portfolio.
• Partnering with host country organizations, as well as extended Development Objective (DO) teams, Activity/Project Managers, and other stakeholders across a Mission portfolio, aiding in coordinating and supporting stakeholder groups in the implementation of capacity strengthening initiatives.
• Providing systemic capacity building assistance guided by performance plans developed in partnership and tailored to the needs of the Mission.
• Overseeing consultants providing technical assistance to the Mission.
• Other duties as assigned.

Illustrative tasks:

• Advising USAID Staff on award implementation support for new partners where appropriate and providing support to advance USAID staffs’ ability to effectively manage, monitor, and support new local partners in implementing their awards. This could be in the form of skills building of foreign service national (FSN) staff in the rules and regulations that govern prime and sub recipients, or it may include, in concert with OAA/DRC delivering training and mentoring services to AO/COs to evaluate and negotiated indirect cost rates agreements (NICRA) with local organizations that are receiving multiple streams of USAID funding or multi-million-dollar awards. Support Mission staff to learn, understand, and apply adult learning principles and support their ability to effectively train, mentor, and develop local partners’ capacity.
• Supporting professional development of USAID staff. Support leadership development and facilitation services to assist in the strengthening of USAID operations and project management using a variety of methods including instructor led training, on the job training, e-learning, mentoring, peer to peer learning, and other methods.
• Support Mission staff to develop soft skills, leadership, team building, supervisory skills, management skills, intercultural competencies, conflict management, change management, motivating team members, and performance management.

Qualifications

• Bachelor’s degree or higher in Institutional Capacity Building, Business Administration, Organizational Development, or related field.
• At least 10 years of relevant experience in capacity building including facilitation, co-creation, design and delivery of training and training materials, and training of trainers / coaches / mentors.
• Ability to design, scope, manage, and close out consultant assignments as a front-line manager and quality assurance lead, including soliciting and addressing client feedback
• Familiarity or experience with USAID and/or the USAID-implementing partner operating model is preferred.
• Excellent leadership skills and the ability to thrive in a multicultural, complex environment.
• Strong interpersonal skills and an ability to establish and maintain collegial relations with all project stakeholders, including diverse technical subject matter experts and senior donor leaders and staff.
• Proven experience in disseminating information to a variety of target audiences required.
• Exceptional demonstrated written and oral communications skills in English and French.

This position will be based in Kinsasha, DRC.

Application instructions

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