Manager, Communications, Digital Transformation

09-Feb-2024

Harvard Business School

64877BR

Job Summary

The Manager, Communications will work as part of a team of digital strategy, community engagement, change management, and communications professionals, reporting to the Managing Director, Digital Strategy and Value Realization, Digital Transformation. The successful candidate is highly skilled in communications planning and execution, embracing a user-centric approach to get their messages across. They also understand the vital role of communications and other strategies play in enabling organizational change management practices, effective collaboration and building community excitement and connection with digital transformation and innovation.

Position Description

Responsibilities:

• Develop a deep understanding of both HBS Digital Transformation (DTx) and business partners across the community to help inform a more effective communications strategy
• Proactively develop creative communications campaigns using data journalism narratives to provide the HBS community with knowledge, tools, and resources to best utilize and adapt digital transformation into their role and team’s mission
• Translate complex concepts into clear, concise, and reader-friendly copy using data visualization, digital media, generative AI tools, and other communications methods to relay information across a broad spectrum of audiences
• Own, update, and manage the DTx ShareSite, social media accounts, and external website regularly to share information and resources that keep the community informed on organizational updates, educational resources, and ongoing developments
• In partnership with DTx leadership and Program Managers develop and execute detailed, multi-channel communications plans to communicate the planned and on-going work of DTx and its impact to HBS constituents
• Participate in change management activities, helping to develop and execute plans that enable successful adoption of organizational improvement efforts
• Proofread and edit materials for clarity, style consistency, spelling, and grammar
• Evangelize communications norms across the team and the HBS community and serve as a resource to colleagues on communications best practices
• Oversee the collection and publication of metrics showcasing the work of the DTx communications efforts and leverage data to recommend improvements
• Participate in cross-HBS committees/user groups as applicable (e.g., Communities of Practice/Excellence, HBS Communications Council, etc.)
• Complete other responsibilities as assigned

Basic Qualifications

• High School Diploma, GED, or equivalent is required.
• 5+ years of of relevant work experience in writing, journalism, communications, marketing, change management, or similar work experience
• Education beyond high school may count toward experience.

Additional Qualifications and Skills

The following are preferred:

• BA/BS
• Self-starter who is comfortable working as part of a team and individually driving initiatives forward
• • Proven track record of outstanding written communication skills, including experience researching complex sets of information and successfully capturing and distilling them for a variety of readers
• Creativity in helping the team think through various communication options, and in the writing itself by being comfortable experimenting with a range of ʺvoicesʺ
• Ability to plan and manage multiple projects simultaneously, adjusting as priorities shift while maintaining exceptional attention to detail
• Possesses basic understanding of technology infrastructure, and can translate these themes for non-technical readers and/or proactive and eager to learn/develop new skills, particularly with existing and emerging media

Additional Information

This is a 40 hours/week, overtime-eligible position.

This role is offered as a hybrid (some combination of onsite and remote) where you are required to be onsite at our Boston, MA based campus a determined number of days per month.Specific days and schedule will be determined between you and your manager.

We may conduct candidate interviews virtually (phone and/or via Zoom) and/or in-person for this role.

A cover letter is required to be considered for this opportunity.

Harvard Business School will not offer visa sponsorship for this opportunity.

Culture of Inclusion: The work and well-being of HBS is profoundly strengthened by the diversity of our network and our differences in background, culture, national origin, religion, sexual orientation, and life experiences. Explore more about HBS work culture here https://www.hbs.edu/employment.

About Us

Founded in 1908 as part of Harvard University, Harvard Business School (www.hbs.edu)  is located on a 40-acre campus in Boston. The School offers two full-time MBA and PhD programs, more than 175 Executive Education programs, and certificates and courses through Harvard Business School Online. For more than a century, Harvard Business School faculty have drawn on their research, connection to practice, global expertise, and passion for teaching to educate leaders who make a difference in the world. The School and its curriculum attract the boldest thinkers and the most collaborative learners who will shape the practice of business and entrepreneurship around the globe.

Benefits

We invite you to visit Harvard’s Total Rewards website (https://hr.harvard.edu/totalrewards ) to learn more about our outstanding benefits package, which may include:

• Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
• Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
• Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
• Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
• Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
• Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
• Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
• Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
• Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.

Job Function

Communications, General Administration

Department Office Location

USA – MA – Boston

Job Code

405004 Comm Professional (N)

Work Format

Hybrid (partially on-site, partially remote)

Department

Digital Transformation

Union

55 – Hvd Union Cler & Tech Workers

Pre-Employment Screening

Identity

Commitment to Equity, Diversity, Inclusion, and Belonging

Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.

EEO Statement

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.

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