Manager, Development & Operations - Tenders Global

Manager, Development & Operations

Worldreader

tendersglobal.net

 

Background

Worldreader’s mission is to get children reading so they can
reach their potential. Since its inception in 2010, Worldreader has
helped over 22 million people worldwide, including those living in
crisis and conflict settings. This is a great opportunity to be a
part of a global team that is bringing reading to children who need
it most. 

 

Summary

Reporting to the Director of Strategic Engagement, the Manager,
Development & Operations will be a part of Worldreader’s
Development team. You will be responsible for operations,
Salesforce management, and contributing to donor engagement
strategies. 

This is a full-time remote position based in Atlanta, GA or New
York, NY.

Duties/Responsibilities

 

Donor Engagement

    Strategic oversight and
    implementation of our Annual Giving program.
    Support the fundraising team to scale
    donor and prospect engagement efforts.
    Implement a donor cultivation plan,
    focusing on growing relationships with high-level donors and
    corporate partners.
    Coordinate with internal stakeholders
    to plan communications that increase donor engagement.

Development Operations, Reports, & Analytics

    Develop and manage operational
    systems and processes to support the fundraising team.
    Prepare reports and analytics to
    track fundraising progress and provide insights for strategy
    adjustments.
    Manage prospecting efforts to
    identify and qualify new donor sources including individuals,
    corporations, foundations, and multilateral organizations.
    Plan live and online cultivation,
    solicitation, and stewardship fundraising events.
    Strategic oversight of cultivation
    information on donor psychographics.
    iWave Prospect research and
    implementation.
    Ensure accuracy of gift reporting,
    analytics, and KPIs to track individual metrics and team-wide
    outcomes.
    Perform critical administrative tasks
    including but not limited to gift processing and donor
    acknowledgements.

 

Salesforce Management

    Serve as the Salesforce Data Lead and
    point-of-contact for CRM-related issues.
    Manage configuration changes,
    including but not limited to: flow, assignment rules, approval
    processes and reports.
    Identify underutilized platform
    features, and research best practices and scalable solutions to
    create an exceptional user experience. 
    Improve data quality, implementing
    rules and automation as needed.
    Perform system maintenance including
    security reviews, release updates, health checks, and
    optimization. 
    Set up new donor information, update
    revenue opportunities, and constituent records.

Desired Skills & Qualifications

    Minimum of 5 years experience in
    nonprofit fundraising, operations, and/or data
    management. 
    Strong knowledge of CRM donor
    databases (Salesforce highly preferred), including best practices
    for tracking and reporting. 
    Exceptional ability to prioritize
    multiple tasks and meet deadlines. 
    Ability to identify areas to increase
    efficiency of our development systems.
    Proficiency in Google Office Suite
    and Salesforce.

Education & Experience

    Bachelor’s degree with preference
    given to candidates with professional non-profit fundraising
    certifications, training and/or degrees.
    Demonstrated organizational and
    project management skills with experience in planning, executing,
    and completing multiple complex projects. 
    Experience in developing an annual
    fund preferred.

 

Physical & Travel Requirements

    Prolonged periods of sitting at a
    desk and working on a computer.
    Possible occasional travel.

How to Apply 

Worldreader is an equal opportunity employer and strongly
encourages applications from persons with disabilities, women, and
other underrepresented applicants. Applicants must be legally
authorized to work in the US and can produce proof of
authorization. 

 

Your personal data will be processed in accordance with Worldreader’s
candidate privacy notice

Please submit your CV in English. 

 

Apply on website

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