The Manager, Diversity, Equity, & Inclusion will advance the Association’s mission in underserved and underrepresented communities; The Manager of DEI is responsible for building collaborative and strategic organizational partnerships, executing on KPI goals and recruiting/ engaging underrepresented community leaders and volunteers.
Responsibilities
Essential functions and responsibilities include, but are not limited to:
Grow mission-driven partnerships with organizations serving underserved and underrepresented communities including, but not limited to: businesses, chambers, community-based organizations, faith communities, academic institutions, and social service organizations.
Serve as a consultative partner to solve problems, remove obstacles, and facilitate pathways to solutions related to equity, access, and inclusion.
Collaborate with volunteers, including the Health Equity Coalition, for the advancement of DEI work in the community.
Accountable to an annual goal for reach through awareness, community forums, education and support groups.
Manages local community outreach plans and leads community assessment process to expand program reach and program partners.
Work with Care & Support team to develop and execute community forums that include underserved audiences.
Delivers on established program reach strategy by identifying, developing and managing a prioritized portfolio of community partners. Serves as the relationship coordinator for key, high-impact portfolio accounts.
Collaborates with community networks, community organizations, service providers, nonprofits and institutions serving underrepresented communities to address health disparities and barriers to Care & Support.
Maximizes innovative solutions, identifies and leverages best practices, conducts ongoing community assessment and continuous improvement, and manages issue resolutions to ensure success and excellent customer experience of the Association’s programs and services.
Ensure work is documented in a timely, consistent and thorough manner in databases as required (e.g. Personify, Moves Management).
Identify volunteer community leaders in underrepresented communities who will work across pillars and implement a volunteer Recruitment strategy to help increase reach to diverse communities, while also managing volunteers dedicated to diversity outreach.
Performs other duties as assigned
Qualifications
Bachelor’s degree in related field or equivalent experience; Experience in program management. Experience in community health and community mobilization is a plus.
Knowledge, Skills and Abilities
Proven success in building and maintaining key relationships and meeting strategic goals
Ability to cultivate relationships with targeted partners/organizations and underserved populations and to effectively collaborate with others to reach mutually agreeable outcomes
Experience building rapport/trust, assessing needs and articulating a value proposition.
Ability to represent the Association effectively to community partners, community leaders, corporate partners.
Proven experience in community service development and sustained program integration.
Excellent written and presentation skills
Ability and willingness to travel within the assigned territory by car. Travel in this case, is considered time spent away from the office, in the community, to fulfill the job goals. While most such travel is same day, occasional overnight travel or air travel may be required Must have valid driver’s license, access to reliable vehicle, good driving record and proof of automobile insurance
Ability and willingness to work some evenings and weekends as required for committee meetings, Walk and wraparound events
Ability to bend, stoop, lift and transport up to 25 lbs. of materials
Strong computer skills, proficient with Microsoft Office products, Google Suite and social media