Manager – Documents

Job title:

Manager – Documents

Company

Lloyds Banking Group

Job description

End Date Friday 14 June 2024Salary Range £68,202 – £75,780Flexible Working Options Hybrid Working, Job ShareJob Description Summary .Job DescriptionJOB TITLE: Documents Manager, Actuarial Partnering & Technical services teamSALARY: £68,202 – £75,780LOCATION(S): EdinburghHOURS: Full timeWORKING PATTERN: Hybrid, 40% (or two days) in our Edinburgh officeAbout this opportunityThe Actuarial Partnering & Technical Services team (AP&TS), part of the Change and Longstanding team within Group Finance, is responsible for ensuring that open and closed-book products follow relevant regulation and legislation; in particular, that calculated figures and customer documentation are accurate and clear. The team also provides technical services to business partners to enable them to provide an outstanding service to customers and advisers.This role is in the Actuarial Documents Team (ADT) within AP&TS which is responsible for ensuring that contractual policy documentation is accurate, clear, and not misleading for both existing products and newly launched products.As a Manager in ADT, you’ll be responsible for the team drafting policy documentation (the legal terms and conditions given to customers) for life and pensions products. This includes supporting new product launches and changing existing documents from across the legacy product range.Day to day you’ll be;

• Drafting and reviewing policy documentation (the legal terms and conditions given to customers), for Life & Pensions products. This includes the documents for new product launches and changes to documents already issued to customers from across the legacy product range.
• Overseeing the review of financial promotions (marketing literature), website pages, outputs and other communications to ensure descriptions of products – including risks and fund aims – are clear, fair and not misleading. You’ll also ensure that nothing is said which could raise unrealistic expectations, lead to complaints, or is inconsistent with policy documents and product specifications
• Overseeing the daily workflow of review items.
• Understanding the priorities of different business areas, manage team resources to meet agreed timescales, and resolve any issues.
• Suggesting, developing, and implementing measures to improve team processes and check they are followed.

About usWe’re on an exciting journey and there couldn’t be a better time to join us. The investments we’re making in our people, data, and technology are leading to innovative projects, fresh possibilities, and countless new ways for our people to work, learn, and thrive.What you’ll need

• You should be familiar with insurance Life & Pension products. Previous experience of working with customer outputs/literature is desirable but not essential. You do not need to have any actuarial experience or qualifications, but these or any legal or risk experience, may be helpful.
• Ideally have strong document drafting and editing skills.
• Good analytical skills and attention to detail.
• Ability to work collaboratively with other business areas. Good written and verbal communication skills.
• Good leadership skills to support the development and well-being of our colleagues.

About working for usOur focus is to ensure we’re inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.We want our people to feel that they belong and can be their best, regardless of background, identity or culture.We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.And it’s why we especially welcome applications from under-represented groups.We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual bonus award, subject to Group performance
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

Ready for a career where you can have a positive impact as you learn, grow and thrive? Apply today and find out more.At Lloyds Banking Group, we’re driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you’ll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you’ll have many opportunities to learn, grow and develop.We keep your data safe. So, we’ll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We’ll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.We’re focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

Expected salary

£68202 – 75780 per year

Location

Edinburgh – Hamilton, South Lanarkshire

Job date

Sun, 02 Jun 2024 04:17:28 GMT

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