Manager, Health Information

Job Title

Manager, Health Information

Agency

Texas A&M University Health Science Center

Department

University Health Services

Proposed Minimum Salary

Commensurate

Job Location

Bryan, Texas

Job Type

Staff

Job Description

Our Commitment
Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & identities. Embracing varying opinions and perspectives strengthens our core values which are: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service.

Who we are
As one of the fastest-growing academic health centers in the nation, Texas A&M Health encompasses five colleges and numerous centers and institutes working together to improve health through transformative education, innovative research and team-based health care delivery.

University Health Services empowers Texas A&M students through integrated care that supports their physical and mental health. As part of Texas A&M Health, our clinicians provide the highest level of medical care, counseling, psychology and emergency medical services to Texas A&M students.  Located on the university’s main campus in College Station, University Health Services provides direct patient care in an outpatient setting as well as telemedicine services.

What we want  

The Health Information Manager under direction, plans, organizes, directs, and manages health information systems for University Health Services with an emphasis on the efficient and effective use of these systems as they relate to patient care, patient safety, user satisfaction, clinical productivity and quality outcomes. This role serves as a key constituent that bridges the gap between people, process, clinical knowledge and technology.

What you need to know

Salary: Compensation will be commensurate to selected hire’s experience.

Other Requirements and Factors:

This is a security-sensitive position. The individual in this position is required to handle Protected Health Information (PHI) as defined by HIPAA regulations. The individual is required to handle PHI in accordance with the A&M System policy and is further required to complete HIPAA training as a condition of employment, within a reasonable timeframe after the individual’s employment, and on an as-needed basis thereafter.

Required Education and Experience:

• Bachelor’s degree or an equivalent combination of education and experience

• 5 years of recent experience working in a clinical environment with EHR applications
  OR
  5 years of I.T. systems administration supporting health information technology or other complex student information systems

Required Knowledge, Skills, and Abilities:

• Ability to multi-task and work cooperatively with others

• Ability to work with sensitive information and maintain confidentiality

• Strong verbal and written communication skills

• Interpersonal and organizational skills

• Time management capabilities and prioritization skills

Preferred Qualifications:

• Bachelor’s degree in Information Technology, Healthcare, or other Business Degree

• Project management experience with healthcare projects

• PMP or other project management certification

• ITIL or other IT service management certification

• Information technology experience in a university setting

• Experience working in a college health setting

• Experience working in clinical service delivery in any of the following designations: Registered Nurse, Nurse Practitioner, Medical Assistant, Physician with MD or DO degree, Athletic Trainer, Physical Therapist or other relevant medical credential

• Knowledge of clinical practice as it pertains to the integration of health information systems/technology and impact on end users

• Vendor liaison or business relationship management (BRM) experience with external vendors

• Experience collaborating with I.T. partners in a university setting

• Knowledge of complex relational databases

• Knowledge of Heath Information Technology (HIT) systems management, interfaces, and integrations

• Knowledge of HIPAA and other Heath Information Technology (HIT) regulations / security considerations

Responsibilties:

• Health Information Management – Provides and oversees the primary administration of the UHS Health Information Systems. Evaluates and modifies EHR templates and work flows to ensure and improve efficiency, quality of care, patient, employee, and physician satisfaction, program growth, and financial performance. Aligns technology solutions and processes with UHS medical service lines, patient workflows, and clinical best practices. Trains new and existing staff on the EHR and how to remain compliant with UHS patient care and security standards. Effectively communicates system changes, workflow process changes, and downtime procedures.

• Health Information Staff Supervision – Supervises health informatics staff and prioritizes team tasks and efforts. Assists with complex projects that may be assigned to the team as a whole and assists with daily operational issues within the group when necessary.

• Health Information Project Management – Directly oversees and project manages major UHS informatics projects. Defines and documents project scope, dependencies, deliverables, & timelines. Identifies project stakeholders and provides scheduled and routine project communication. Analyzes and monitors project progress and applicable milestones. Plans and conducts project management activities in a manner that minimizes interruptions to patient care.

• Health Information Compliance & Business Relationship Management – Works in conjunction with campus I.T., compliance staff, and security teams to ensure compliance and adherence to all Federal, State, and Texas A&M University System (TAMUS) laws and provisions. Applies knowledge of health care regulations and the impact on end user workflows and existing functionality. Serves as business relationship manager for health information system external vendors. Acts as technology liaison between department, medical staff, and campus I.T. partners for clinical solutions. Intervenes and assists with escalated or critical I.T. incidents or requests that impact patient care or medical outcomes.

• Other – Participates in strategic planning for health information systems and assists in the decision making process. Actively participates in the management of documents, policies, and other applicable items. Participates in University and departmental activities, programs, and services. Performs other duties as assigned.

Instructions to Applicants: Applications received by Texas A&M University must either have all job application data entered or a resume attached. Failure to provide all job application data or a complete resume could result in an invalid submission and a rejected application. We encourage all applicants to upload a resume or use a LinkedIn profile to pre-populate the online application.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Affirmative Action/Veterans/Disability Employer.