Manager II, Monitoring and Evaluation

Position Title: Manager II, Monitoring and Evaluation/Knowledge Management and Learning

Location: Nawala, Colombo, Sri Lanka

ChildFund office: Nawala, Colombo, Sri Lanka

Manager/Supervisor title: Director, Program and Sponsorship

Position type: Full-time regular

Work environment: On-site

About ChildFund

ChildFund is a child-focused international development organization that works in 23 countries to connect children with the people, resources and institutions they need to grow up healthy, educated, skilled and safe, no matter where they are.

ChildFund’s Values

ChildFund is creating an diverse, equitable, inclusive, and accessible environment where everyone is welcomed and celebrated equally. In our culture of connection, you will have ample opportunity to grow, learn, and lead while contributing your talents and innovations to our inspiring mission.

ChildFund’s Commitment
ChildFund International has a zero-tolerance policy regarding sexual exploitation, abuse and harassment (SEAH) and all other forms of harm by its staff, partners, and other representatives in the delivery of its mission and services for children. ChildFund is committed to creating a safe environment in the workplace as well as in the communities where it delivers programs and services. ChildFund expects every staff member, partner, and representative to adhere to this commitment and to ensure all organizational policies and standards are followed. This position is subject to a range of vetting checks, including a criminal records check and/or disclosure to ensure program participants are safeguarded.

About This Role

The Manager II M&E/KML assures the quality of M&E and KML practices in accordance with industry standards and in accordance with ChildFund global systems and processes. He/she also supports global program strategic initiatives when needed. The Specialist will provide technical guidance and support in the process of continuous design, management and improvement of M&E/KML practices, processes and systems. The specialist will provide data processing and analysis support and formulate conclusions and recommendations for decision-making. He/she supports the design of MEL frameworks for CO projects and program models and contributes to grant acquisition efforts through the development of M&E frameworks and plans for grants.

Required Experience and Education

Required

• Minimum of seven years of work experience in monitoring and evaluation
• Expertise in both qualitative and quantitative methodologies, operations research, management of information systems, data quality assessment and data analysis as well as presentation.
• Demonstrated strong management, coordination, teamwork and planning skills.
• Strong technical skills including ability to process and analyze data using one or more statistical software packages, e.g. SPSS, Epi-info, Stata, MS Access. Advanced Excel skills.
• Expertise in research to practice – identifying and adapting best practices.
• Excellent facilitation and coordination skills.
• Ability to coach, mentor and develop technical capacity of staff and partners.
• Excellent written and communication skills.

Preferred

• Experience with and responsibility for knowledge management and learning systems and processes

Education

• Bachelor’s degree (or equivalent) preferred in community development/social science discipline or other relevant area. Equivalent relevant work experience may be acceptable in lieu of degree.

Primary Responsibilities

Providing Leadership and Direction: Overseeing development and implementation of performance monitoring plans for the CO’s program portfolio; developing and overseeing data flow pattern and ensuring timely data collection and reporting; coordinating and overseeing research, data collection, reviews, assessments and documentation efforts; ensuring data quality and putting in place routine data verification mechanisms; tracking budgets against activities; coordinating M&E capacity building efforts as well as ensuring data protection and confidentiality.

Executing Monitoring and Evaluation policies and strategies – Participating in and contributing to the finalization of M&E frameworks; developing M&E tools – including M&E plans, data collection and analysis tools; providing technical support aimed at strengthening M&E systems and undertaking on-site support; conducting partner assessments in relations to M&E and leading improvements in partner M&E practices; preparing quarterly and annual programmatic reports in addition to facilitating program reviews.

Managing Monitoring and Evaluation Processes – Ensuring project monitoring mechanisms comply with grants and project agreements; ensuring quality of existing data, sources and methods of data collection; routinely reviewing management information systems; preparing Programs/project Reviews, Surveys and Evaluation Terms of Reference (ToRs) as well as being the main point of contact for MEL related consultancies; Ensuring Evaluation and Review recommendations are understood and implemented.

Establishing Performance Measures – Developing project and program performance monitoring plans, indicators and tools; collecting, validating and analyzing program and project performance information; designing, planning and providing oversight to evaluations, research and assessments; develop and implement dissemination strategies for evaluations, case studies and other knowledge products; Streamlining processes and ensuring increased efficiency in gathering and using performance information; providing M&E/KLM guidance to technical teams.

Knowledge Management and Learning: Ensure established KML practices, processes and tools are followed to facilitate collaboration and learning. Support the development of a culture that leverages and improves KML. Facilitate collaboration within and across COs, documentation, learning and sharing and promoting further standardization on how we work. Provide input to the global KML lead in the establishment of KM objectives, strategy, measures of success and accountability in support of ChildFund’s global strategy, as well as an implementation roadmap, for key KM processes (e.g. Identify, Create, Store, Share, and Use knowledge). Support global KML lead in the development, implementation and maintenance of a global information architecture (e.g. how information is presented, navigation, search, engagement with platforms) including a global taxonomy to structure global metadata. Participate in / support the global KML lead in the development, maintenance and tracking of KML governance standards across the organization, including a shared language, protocols; effective, accessible and updated information management systems; and policies and procedures to support/drive desired KML behaviors.

Child Safeguarding: Remain alert and responsive to any child safeguarding risks, acquire relevant knowledge and skills which will enable you to promote strong safeguarding practices, understand the child safeguarding policy and procedures, and conduct yourself in a manner consistent with the Child Safeguarding Policy

Required Competencies
ChildFund’s Core Competencies

• Teamwork: the ability to work effectively and collaborate with others; values and respects individual differences.
• Communication: demonstrates empathy and tact when communicating with others and uses a storytelling approach when appropriate.
• Results orientation: gets things done; takes proactive steps to achieve organizational goals and quality standards.
• Decision making: uses good judgement, critical thinking, and non-traditional ways to evaluate problems and opportunities; reflects and innovates to improve decisions and outcomes.
• Resilience: thrives and grows in rapidly changing, demanding, and complex environments.
• Digital literacy: adopts and champions new technology to relevant contexts, stays aware of technological trends and embraces technological solutions to business challenges.

Other Required Competencies

• The ability to speak, read, and write fluently in English.
• Strong verbal communication skills, with the ability to develop and deliver compelling presentations.
• Proficiency with MS PowerPoint.
• Effective and demonstrated change management skills, with the ability to proactively lead and champion innovation and organizational change.
• Demonstrated inclusive leadership skills, with a commitment to fostering a culture of learning and collaboration among teams.