Manager of Stewardship & Prospect Research

Manager of Stewardship & Prospect
Research

Salary and Benefits

PLEASE NOTE: The starting salary placement depends on
qualifications and experience and is anticipated to be in the range
of $70,000 per year to $85,000 per year.

This position is a Management Personnel Plan (MPP) position in
the CSU, and serves at the pleasure of the President.

The CSU enjoys a generous benefits program with employer paid
life insurance ($100,000), as well as health, dental, and vision
insurance with the monthly premium largely paid by the CSU.
Additionally, we offer a broad range of other benefits which
includes dependent and health care reimbursement accounts, tuition
fee waiver, 401k, 457 and 403(b) plans. The CSU belongs to the
CalPERS retirement plan in which medical and dental insurance
continues in qualified retirement. The CSU has 14 paid holidays,
one personal holiday and the position earns 24 days of vacation and
12 days of sick leave per year. For more information on the
benefits program, please visit our benefits
website. The
CSU Total Compensation Calculator demonstrates the significance
of our benefits package.

This position may be eligible to participate in the Cal State
East Bay hybrid telecommute program subject to management
approval.

Classification

Administrator I

About Cal State East Bay

Cal State East Bay’s beautiful main campus is located in the
Hayward hills with panoramic views of the San Francisco Bay
shoreline. Situated above the city of Hayward, the campus offers an
ideal setting for teaching and learning and yet easy access to the
many cities along the bay. The University has a satellite campus in
Concord, a professional development center in Oakland and a
significant presence online. Founded in 1957, Cal State East Bay is
one of 23 universities of the California State University system
(CSU). Cal State East Bay is recognized as a regionally engaged and
globally oriented university with a strong commitment to academic
innovation, student success, engaged and service learning,
diversity, and sustainability.

About the Position

The Manager of Stewardship & Prospect Research reports to
the Associate Vice President of Development and will work directly
with Advancement Services, Development, Alumni & Constituent
Engagement, and the Communications & Marketing teams in
Advancement Services Department. The incumbent will also interface
with university faculty, staff, donors, prospects, students and
volunteers.

This position’s work ranges from regular administrative duties
to special projects, assignments and duties requiring independent
decision-making, collaborative teamwork, and exceptional writing
and interpersonal skills. The incumbent performs project work and
coordination, and supports the policies, procedures, goals and
objectives of the department and the division.

Responsibilities

Donor Stewardship:

• Create and send endowment reports to donors on an annual
  basis.
• Manage gift acknowledgement process for annual and major donors
  with the Development & Data Analyst.
• Review gift agreements in coordination with the major gifts
  team, track progress and process.
• Correspond with students in collaboration with Financial Aid to
  write letters of gratitude to be sent to scholarship donors and/or
  their family members.
• Create new thank you letter templates on a regular basis (at
  least 2x per year).
• Work with financial aid and college deans to review and
  allocate scholarships to students on a quarterly basis.
• Create specialty stewardship communications to send to major
  donors.
• Work with communications and marketing to develop messaging for
  stewardship initiatives, major gift announcements, press releases
  and giving infographic summary.
• Implement stewardship for special initiatives and campaigns as
  directed.
• Foster lasting relationships between the university and its
  philanthropic donors through appropriate stewardship and
  engagement.
• Help cultivate relationships with prospects and donors through
  stewardship reports, mailings and phone contact.

Prospect Research:

• Conduct donor research on individual donors and prospects
  through batch screenings.
• Create written donor profiles and briefings as requested by the
  major gifts team.
• Record contact reports and process record updates in FPM.
• Collaborate with the Director of Advancement Services to ensure
  DoD portfolios are fresh and accurate.
• Research and communicate emerging trends and best practices in
  donor engagement and stewardship.
• Gather narrative and financial gift information for
  scholarships, fellowships, endowed chairs, major donors, etc., as
  appropriate.
• Remain competent and current through self-directed professional
  reading, developing professional contacts with colleagues,
  attending professional development courses, and attending training
  and / or courses directed by the supervisor.

Other duties and special projects as assigned.

 Minimum Qualifications

• A Bachelor’s degree.
• Three (3) years of professional experience in fundraising,
  constituent relations or a related field.
• One (1) or more years of management experience including but
  not limited to supervising/managing professional staff.

Required Qualifications

• Knowledge and exceptional skills in project coordination,
  problem-solving, and marketing.
• Exceptional written and interpersonal communication
  skills.
• Ability to identify and adapt to shifting priorities, be
  flexible and resourceful, and manage multi-phase projects from
  inception to completion.
• Have a creative and entrepreneurial spirit and strong
  negotiation skills.
• Skilled in exercising professionalism and diplomacy with
  numerous constituencies, demonstrating an ability to work with,
  build consensus, and gain the respect of university officials,
  Advancement colleagues, faculty, trustees, and high-level donors
  and prospects.
• Ability to consistently meet deadlines.
• Strong organizational skills, including a commitment to, and
  track record in, both strategic and operational planning.
• Ability to apply the guiding principles and best practices of
  fundraising.
• Proficiency in using standard computer applications and basic
  design software.
• Must be able to work beyond traditional work hours and on
  occasional holidays.
• Ability to travel and adjust working hours to meet special
  needs.

Preferred Skills and Knowledge

• Prior experience in planning and executing communications and
  stewardship support for a comprehensive fundraising campaign in a
  university setting.

 Condition(s) of Employment

Satisfactory completion of a background check (including
LiveScan, as appropriate), that may include, but is not limited to:
criminal records check, verification of academic credentials,
licenses, certificates, credit history, professional references
and/or verification of work history is required for employment. Cal
State East Bay will issue a conditional offer of employment to the
selected candidate, which may be rescinded if the background check
reveals disqualifying information, and/or it is discovered that the
candidate knowingly withheld or falsified information.
Unsatisfactory results may also affect the continued employment of
current Cal State East Bay employees who were conditionally offered
the position.

All background checks are conducted through the university’s
third party vendor, Accurate. LiveScan is conducted through the
University Police Department.

To apply, please visit:
https://careers.pageuppeople.com/873/eb/en-us/job/536864/manager-of-stewardship-prospect-research

EEO Statement

As an Equal Opportunity Employer, Cal State East Bay does not
discriminate on the basis of any protected categories: age,
ancestry, citizenship, color, disability, gender, immigration
status, marital status, national origin, race, religion, sexual
orientation, or veteran’s status. The University is committed to
the principles of diversity in employment and to creating a
stimulating learning environment for its diverse student body.

Other Information

All California State University campuses, including Cal State
East Bay, are smoke and tobacco-free. For more information, please
visit our website here.

In compliance with state and federal crime awareness and campus
security legislation, including The Jeanne Clery Disclosure of
Campus Security Policy and Crime Statistics Act, the Cal State East
Bay Annual Campus Security Report is available here.

At Cal State East Bay, the following nine competencies have been
identified as valued leadership qualities: Communication,
Cooperation, Delegation, Empathy, Feedback, Innovation, Leadership
Presence, Passion and Strategic Ability. While we may not expect
our managers to exhibit all of these competencies, we do expect
them to aspire to develop them. As part of the annual evaluation
review process, the Manager of Stewardship & Prospect Research
will be evaluated on each.

Sponsorship

Cal State East Bay is not a sponsoring agency for Staff or
Management positions and we are not an E-Verify employer.

Mandated Reporter

The person holding this position is considered a ‘mandated
reporter’ under the California Child Abuse and Neglect Reporting
Act and is required to comply with the requirements set forth in
CSU Executive Order 1083 Revised July 21, 2017 as a condition of
employment.