Marketing and Engagement Manager – Mayfield

• Marketing and Engagement Manager
• Disability Employment Services
• Location: Initially Mayfield with flexibility to move between Castle sites
• Full-Time
• Salary: $90,000 – $100,000

Benefits

• Fully maintained company vehicle, laptop and phone
• Reduce your tax and save on expenses with access to not-for-profit salary packaging
• Develop innovative marketing strategies with us, making a lasting impact on our journey towards creating an inclusive and supportive community

Join Our Passionate Team at Castle

At Castle, we’ve been making a difference for over 30 years, helping individuals with diverse abilities lead meaningful lives in the vibrant communities of Newcastle, Hunter, and Central Coast. We’re not just a company; we’re a dedicated team committed to ‘opening a world of possibilities’ through diversity, inclusion, and the value of employment.

Our participants are the driving force behind everything we do. Whether it be gaining employment, accessing education, or participating in their community, together, we collaborate to help them achieve their goals.

We are constantly seeking like-minded individuals to join our team. In return, Castle is committed to creating a work environment where people can bring their authentic selves to work, as we want to see you thrive.

Your Opportunity Awaits

As the Marketing and Engagement Manager some of your core responsibilities will be:

• Collaborate closely with the CEO and Senior Leadership team to develop and implement marketing strategies that support the strategic growth of Castle’s NDIS and Disability Employment Services (DES)
• Develop recommendations to build stakeholder engagement and attract new participants
• Ensure the highest standard of customer service across all contact channels and processes
• Gather and analyse data, using this to inform, create, and implement plans and related materials
• Support engagement initiatives and management of customer data through use of content creation tools, relevant marketing systems and customer management systems
• Lead and support a small team, monitoring and coaching for required outcomes.

This is a full-time, permanent position based at our Mayfield location with flexibility to work out of other Castle sites as suited to your needs and the business needs.

Maximise your earnings with our attractive salary packaging benefits! Choose the benefits that best suit your needs and lifestyle, including living expenses (mortgage/rent), meal and entertainment, and even purchasing a car. By paying for these expenses before tax is calculated, you’ll pay less tax and have more money to spend, you are able to claim a total of $18,550 per year.

What You’ll Need to Succeed

If you do not meet all the listed requirements, please do not let this deter your application or motivation to have a conversation with the Hiring Manager.

• Relevant tertiary qualification in Marketing and/or equivalent knowledge and experience in Marketing

• Advanced skills and experience in one or more of the following:
  • Social Media Marketing
  • Website Marketing and SEO
  • Multi-media Marketing
  • Photography, videography and podcasting
  • Graphic design
• Demonstrated ability to develop marketing and engagement strategies and plans, including market analysis

• Demonstrated ability to use, and guide others in the use of relevant software programs including Adobe Suite, Hubspot, Meta Business Suite, Google, and Craft CMS.

• Demonstrated ability to engage with and support participants and their networks to identify needs and their alignment to eligible service offerings

• Demonstrated ability to lead a small team

Essential Criteria

• Current unrestricted driver licence or access to transport

• Willingness to obtain a NDIS Worker Check and Working with Children Check

• Willingness to demonstrate Castle’s Vision, Purpose and Value statements and the ability to engage others and influence organisational culture

Ready to Make a Difference? Apply Now!

If this is you, apply now with a copy of your current CV and a cover letter outlining your experience and interest in the opportunity.

For more information, please contact HR, at [email protected] using the subject line: Marketing and Engagement Manager – Mayfield enquiry via EthicalJobs.

We look forward to hearing from you.

Castle promotes a workplace that actively seeks to include, welcome and value the unique contributions of all people. Castle encourages people with disability, Aboriginal and Torres Strait Islander people, and people from culturally diverse backgrounds to apply for this job.

Castle also promotes Accessibility for all hiring campaigns. Please advise if you require assistance.

Castle’s services operate from the lands of the Darkinjung people, the Awabakal people, the Worimi people and the Wonnarua people. We acknowledge the Traditional Custodians of the lands where we work and live. We pay our respects to the Elders of these lands – past, present and emerging.