Marketing Associate

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Switzerland for UNHCR

hires a

Marketing Associate

Contract Type: 1-year fixed term, 100%

Starting date: As soon as possible

Location: Geneva

Make your next job one with purpose

Do you believe in a world where everyone has a safe place to call home?

Do you thrive in engaging donors, building meaningful relationships, and crafting campaigns that inspire lasting support?

Switzerland for UNHCR (CH4U), the Swiss Foundation supporting the UN Refugee Agency, is looking for a Marketing Associate.

We are not just another nonprofit. We are part of a global humanitarian movement, working every day to support people forced to flee war, conflict, and persecution. And we need passionate people like you to expand our impact.

What you will do

As Marketing Associate, you will contribute to individual giving (IG) off-line and online campaigns created in-house or managed with external providers to retain and upgrade donors.

The incumbent will report to the IG Donor Development Manager in the execution of the donor retention and upgrade fundraising plan and will collaborate with multiple teams and departments within the Foundation, national and international offices of UNHCR and external providers.

Your main tasks will be:

  • Oversee donor conversion telemarketing campaigns to achieve loyalty and revenue to yearly KPIs; managing the overall project including deadlines, budget, liaison with service providers, supervision during campaigns, result analysis, etc.
  • Assist in creating and adapting relevant, compelling, and high-quality content on UNHCR’s mission for key retention campaigns throughout the year (for channels such as direct mail and emails)
  • Support with the coordination of multilingual retention campaigns throughout the year
  • Help launch and quickly respond to emergency situations, collaborating with colleagues from the IG team and across the organisation
  • Work collaboratively with the Foundation team as well as experts and content providers from Global UNHCR, to support fundraising in Switzerland
  • Assist the IG Development Manager in managing relationships with key outside stakeholders such as design agencies, printers, translators, etc.

More information

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Skills required

What You bring

We are looking for a passionate, results-oriented multilingual individual with strong copywriting and marketing skills, as well as a genuine interest for the humanitarian sector.

  • Minimum 1 year of relevant work experience in marketing
  • Experience working for an international non-for-profit agency / organization is considered a strong asset
  • Previous experience in fundraising would be an advantage
  • Experience in managing internal and external resources required for planning and executing marketing campaigns
  • Graduate degree in marketing, communications or related field or CFC / professional maturity with equivalent in experience to reach graduate level
  • Proven copywriting and editing skills for various channels (incl. online, print)
  • Ability to use initiative, prioritize, multi-task, and work well under pressure to meet deadlines
  • Clear and systematic thinking that demonstrates good judgment and problem-solving competencies
  • Very good analytical skills
  • Well organized and structured
  • Ability to supervise an Intern or Apprentice
  • Ability to manage small projects with budget management under supervision
  • Excellent written and oral communication and interpersonal skills in a fast-paced multi-cultural and multilingual environment
  • Capacity to work autonomously as well as a team player
  • Ability to interact with internal and external stakeholders
  • Knowledge, interest and a strong commitment for the work and mission of UNHCR and the refugee cause
  • Native in German or French, as well as excellent command of English. Other Swiss national language fluency (IT) considered a strong advantage
  • Excellent computer skills and knowledge of MS Office applications
  • Knowledge of Salesforce and Marketing Cloud environments would be a plus

Switzerland, Geneva, Geneva
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