Marketing Operations Coordinator, Le Labo

Job title:

Marketing Operations Coordinator, Le Labo

Company

Estée Lauder

Job description

Job Description:Le Labo fragrances was born in Grasse (France), raised in New York (USA) and offers artisanal genderless scented creations (fine perfumery, home fragrance as well as formulas for body, hair, and face). Le Labo stands for “the lab” in French: Each of our boutique’s function like an open laboratory designed as an entertainment park for the senses where people can take the time to smell and touch raw ingredients in order to awaken their olfactory system and trigger emotions. We freshly hand-blend our
fragrances on site, to the order and each label is personalized with the date and place of the formulation as well as a message chosen by our client. Creating soulful Beauty with Care through our craft of slow perfumery is the heartbeat of our company. We work with a community of craftspeople who shape our world: the flower harvesters, the local family farms, the candle hand-pourers, the reclaimed wood artisans, the lab technicians etc.Joining Le Labo means joining a scented Revolution initiated more than 15 years ago as the antidote to mainstream fragrances and conventional marketing approaches. Being able to nurture our “small” roots and artisanal ethos while scaling our actions to become “big” and reach more people is our current balancing act for which we need support. Check out our manifesto online if you are intrigued, and please only engage if you truly connect with it.JOB SUMMARYLe Labo is looking for an enthusiastic and organised individual to join the team as Marketing Operations Coordinator. This role is a great opportunity for someone who is passionate about the fragrance industry, understands the retail environment and enjoys working with international markets.The position will be based in Le Labo’s East London Office.OVERVIEW OF PRIMARY RESPONSIBILITIES:Develop and maintain training materials linked to Marketing/Operations and share information internally and externally with international markets (EMEA, APAC and LATAM) and global Travel Retail (TR)Oversee packaging and collateral processes:Create packaging and collateral programs for all markets globally and monitor forecasts, timelines and stock transfersMaintain collateral tracker and training decks; support market inquiriesLiaise with Collateral Lead to shift collaterals to a continuous collateral processLiaise with Marketing for artwork creation for limited collateralsSupport all operations related to Le Labo’s personalized labelling processes:Track new openings and assist markets in setting up and navigating the labelling applicationMonitor new launches and assortment changes and provide labels to markets as neededPrepare and submit requests for new labels and proofread, liaising with Artwork ManagementLiaise with regulatory contacts in international markets to make local labelling changes to existing labels or to prepare for new launchesProvide ad-hoc troubleshoot (remote) support for existing international and global TR doorsMonitor monthly batch recording execution and reports, report findings to marketsSupport front- and back-end development and rollout of a new system for artwork routing, management, distribution and in-store printing; carry out UAT and provide feedback from all perspectives (in-store and office)Liaise with Creative, Marketing, and the graphic designer for photoshoot mock-ups, PR and giftingEducate applicable markets on local labelling, request and review implementation pictures and provide feedback/ further guidance where neededUpdate and keep on top of all Marketing Ops calendars and trackers and create new where neededGather information for training decks (assortments, product availability, collateral specs, etc.) or retailer product query forms, working closely with Global departments in New YorkFormulate in-store and market surveys (e.g. new launches, labelling, collaterals), be attentive to feedback during store visits, identify potential gaps and elaborate recommendationsBridge the gap between Retail Operations and Marketing Operations regarding new launch and product updates triggering point-of-sale system changes in the EU (align on training decks and communications)Support with in-store sustainability initiatives and researchAssist with procurement (Purchase Orders, invoice submission) for external suppliersEnsure archiving and record-keeping for company complianceThis list not exhaustive as new projects may arise and evolve.CHAMPION AND STEWARD Le Labo VALUESCommit to broader responsibility & accountability for sustainability, diversity & inclusion while staying true to the Le Labo missionDemonstrate kindness and respect, empathy, inclusion, and humility, and ensure these are at the core of all interactionsEmbody the values of the manifesto through our actions, and drive accountability for contributing to the growing internal culture of Le LaboCreate value and positive impact across all elements of our Brand, operations, teams, partners, and the broader worldExude passion for Le Labo and deeply appreciate, understand the Brand DNADescriptionEstee Lauder is looking for a passionate 360 team assistant that will support in all fields of work with focus on yearly invoice and creative ops work management, bi⁃yearly shoot preparations, ad⁃hoc special events support.ResponsibilitiesBUDGET MANAGEMENT:

• Lead all PO creation and monthly invoice management for the brand to maintain a strong Budget governance with team Brand managers and Marketing VP.
• Maintains organization of all creative partner’s master finance tracker.
• Processes all creative production invoices through SRM to ensure vendors get paid on time.

TEAM ASSISTANCE:

• Support Chief of staff in event management organization internal and external on demand basis. Location sourcing, sourcing of Fashion items and mannequins, food, comps management.
• Support team on ad⁃hoc basis in marketing, consumer engagement to deliver best in class executions in the creation of brand development.

OPS MANAGEMENT:

• Supports creative operations managerwith all photography and video shoot organization and logistics.
• Coordinates with creative team, chief of staff, fashion teams for all photoshoot production preparation.
• Coordinates preparation of all creations for photography and video production.
• Assists creative operations manager with any prop sourcing for photography and video shoots.
• Assists with organizing and maintaining photoshoot and archive closet inventory.
• Tracks and organizes all incoming creative requests from global and international teams in creative production management tool to ensure request statuses are constantly up⁃to⁃date.
• Assists with calendar management of creative requests within creative production master timeline, according to set deadlines.
• Assists with gathering all specifications needed to execute creative requests.
• Assists with organization of all visual asset digital files in creative production archive.
• Assists with fulfilling product image requests for retailer.com to ensure brand imagery on our retailer’s site is according to brand standards.
• Assists creative operations manager and graphic design manager with retouching coordination for post⁃production.
• Organizes meeting agenda and minutes from weekly creative production meetings.
• Coordinates all shipment for creative production purposes.
• Must be organized and pays careful attention to detail.
• Pro⁃active attitude and has the ability to work under pressure and tight deadlines.
• Has the ability to problem solve quickly under pressure.

Qualifications

• Bachelors degree preferred
• Minimum 2⁃3 years experience
• Light amount of physical work required during production days
• Very organized, with great time management skills

QUALIFICATIONS & SKILLS

• Fluency in English, one other European language is a plus
• Excellent verbal and written communication skills to speak to a variety of people and collaborate with all departments and affiliates internally and retailers externally

Pay RangeThe anticipated base salary range for this position is $26,400.00 to $31,650.00. Exact salary depends on several factors such as experience, skills, education, and budget. Salary range may vary based on geographic location. In addition to base salary, this position is eligible for participation in a highly competitive bonus program with the possibility for overachievement based on performance and company results.In addition, The Estée Lauder Companies offers a variety of benefits to eligible employees, including health insurance coverage, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education-related programs, paid holidays and vacation time, and many others. Many of these benefits are subsidized or fully paid for by the company

Expected salary

Location

London

Job date

Sun, 23 Mar 2025 00:09:07 GMT

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