Marketing Operations Specialist

Job title:

Marketing Operations Specialist

Company

Irwin Mitchell

Job description

We’re a national law firm with a local reach. Our philosophy is ‘we’re legal and financial experts that care’ – something you’ll find in the way we work with our clients and how we support our teams. But we’re more than just a law firm – we’re a team of people working together to help individuals and businesses navigate life’s ups and downs. Working here you’ll feel a part of our friendly and inclusive environment.We’ll value you for who you are and what you bring. We support each other and push boundaries to achieve incredible things and make a real difference to our clients and communities.We’re always looking to support our colleagues to work in a way that works best for them and everyone else, including our clients, the business and the regulators. Please speak to one of our Talent Acquisition team for more information.Your Role and What You’ll Be DoingYour role as Marketing Operations Specialist is to play a key role in supporting the operational functions of the Business Development and Marketing team. You will assist the Head of Marketing Operations in connecting Go-to-Market (GTM) strategies with data-driven insights, streamlining processes, and ensuring compliance with GDPR. Your focus will be on optimising marketing technologies, managing data, and fostering collaboration across teams to ensure seamless coordination and peak performance.Key Responsibilities:

• CRM Strategy Support: Assist in implementing and managing the CRM strategy, ensuring effective integration with the customer experience team.
• Budget Management: Support the oversight of the marketing operations budget for efficient resource allocation.
• Team Support: Aid in the development of a high-performing marketing operations team, contributing to a culture of excellence.
• Technology Integration: Assist with the integration and optimization of marketing technologies and tools.
• Cross-Departmental Collaboration: Work closely with other departments to ensure alignment and coordination in marketing operations.
• Performance Metrics: Help develop and monitor KPIs to track the success and efficiency of marketing operations.
• Strategic Planning & Coordination: Support the planning and coordination of cohesive marketing operations across digital, marketing, and business development teams.
• GTM Strategy Integration: Assist in connecting GTM strategies with data insights for improved performance and outcomes.
• Central Hub Support: Act as a central point of coordination to ensure teams are aligned and processes run smoothly.
• Process Streamlining: Identify and implement improvements to enhance efficiency using data insights and technology.
• Data Management: Track and analyse data, providing actionable insights to the campaign, digital, brand, and BD teams.
• Compliance: Ensure that all marketing activities comply with GDPR and relevant regulations.
• Marketing Tech Stack Management: Support the management and optimization of the marketing technology stack.

About You

• A degree in Marketing, Business Administration, or a related field.
• Several years of experience in marketing operations or a similar role.
• Proficiency in marketing automation tools, CRM systems, and data analysis software.
• Strong analytical skills with the ability to interpret data and provide actionable insights.
• Excellent verbal and written communication skills.
• Strong organizational and project management skills.
• High attention to detail and accuracy.
• Ability to work collaboratively within a team environment.
• Knowledge and understanding of GDPR and other relevant regulations.

Our Benefits – What We Can Offer You

• 25 days holidays as standard plus bank holidays – You can ‘buy’ up to 35hrs of extra holiday too.
• Generous and flexible pension schemes.
• Volunteering days – Two days of volunteering every year for a cause of your choice (fully paid)
• Westfield Health membership, offering refunds on medical services alongside our Aviva Digital GP services.

We also offer a wide range of well-being initiatives to encourage positive mental health both in and out of the workplace and to make sure you’re fully supported. This includes our Flexible by Choice programme which gives our colleagues more choice over a hybrid way of working subject to role, team and client requirements.We have been ranked in the Best Workplaces for Wellbeing for Large Organisations for 2024!Our responsible business programmes are fundamental to who we are and our purpose. We’re committed to being a diverse and inclusive workplace where our colleagues can flourish, and we have established a number of inclusion network groups across our business to support this aim.Our commitment to Social Responsibility, community investment activity and tackling climate change is a fundamental part of who we are. It’s made up of four strands: Our People, Our Community, Our Environment and Our Pro Bono.Additional InformationAs part of the Irwin Mitchell Group’s on-boarding process all successful applicants are required to complete the group’s employment screening process. This process helps to ensure that all new employees meet our standards in relation to honesty and integrity therefore protecting the interests of the Group, colleagues, clients, partners and other stakeholders.We carry out pre employment screening to establish your eligibility to work in the UK, criminal record and financial checks ­with our trusted 3rd parties.The employment screening process will fully comply with Data Protection and other applicable laws.Irwin Mitchell LLP is an equal opportunity employer.DocumentsWe’re proud of our values, and we’re looking for people who share themSub-Department:Business Development & MarketingSub-Division:Business Development & MarketingCompany:IM LLPWorking Hours:Full TimeVacancy Type:Permanent:FlexibleSalary:CompetitiveShare this pageVacancy AlertsCreate an alert subscription based on this vacancyLoading© 2024 Irwin Mitchell LLP is Authorised & Regulated by the Solicitors Regulation Authority.

Expected salary

Location

United Kingdom

Job date

Thu, 24 Oct 2024 23:13:20 GMT

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