MEAL Officer

Job Summary:

The MEAL Officer is part of the MEAL team and reports to the MEAL Manager. S/he is responsible for the monitoring, evaluation, accountability and learning for all CARE projects currently implemented in Mosul. The role will design MEAL plans and data collection instruments for Mosul projects, induct and coordinate with project implementation teams on data collection, cleaning and validation, disseminate monitoring findings, and follow up on action-plan implementation to ensure projects are on track and achieving intended results. The MEAL Officer will conduct regular field monitoring visits in Mosul, maintain consistent communication and data management between project implementation and the MEAL team, support capacity strengthening, identify and support mitigation of risks, and ensure a robust Complaints and Feedback Mechanism is functional. S/he will support project implementation to uphold the highest accountability standards to partners, beneficiaries, and the CARE office.

Key Responsibilities and Tasks

Monitoring of Project activities

• Conduct regular monitoring visits to project implementation sites and provide a detailed monitoring report that captures all findings

Developing project MEAL plans and review progress

• Support the MEAL Manager in the designing the project MEAL Plans and data collection tools in close coordination with project implementation team
• Update project progress in MEAL Plan on regular basis. Flag under and or over-achievements to project team, clarify justifications
• Monitors and evaluates overall progress on achievement of results, compliance with prescribed processes/methodologies/approaches and shares analytical reports highlighting progress, identified gaps and provides timely recommendations to the project manager and relevant program staff in consultation with the MEAL Manager

Support conducting assessments /both qualitative and quantitative

• Supporting the rollout of existing and newly developed data collection tools for the assigned projects.
• Support in conducting needs assessment, satisfaction surveys, post distribution monitoring and project endline evaluation and other activities in coordination with the project implementation team. S/he will lead data collection, train enumerators, run data cleaning, analysis, and reporting.

Data Management and Reporting

• Design, program, test, and deploy digital data collection tools using Kobo Toolbox in line with project indicators, data quality standards, and reporting requirements.
• Develop and maintain data collection forms, skip logic, validation rules, calculations, and data quality checks within Kobo to ensure accurate and reliable data collection.
• Manage project databases and ensure timely, accurate, and secure storage of monitoring, assessment, survey, and evaluation data in accordance with CARE policies and data protection requirements.
• Conduct routine data cleaning, validation, verification, and quality assurance checks to identify and address inconsistencies, missing values, duplicates, and data entry errors.
• Analyze quantitative and qualitative data using appropriate software and methodologies to generate actionable findings and support evidence-based decision-making.
• Produce regular data summaries, dashboards, indicator tracking tables, and analytical reports to support project implementation, management, and donor reporting requirements.
• Lead the compilation, verification, and submission of project participant and indicator data into CARE’s Program Information and Impact Reporting System (PIIRS), ensuring completeness, accuracy, and compliance with CARE reporting standards.
• Maintain and update indicator trackers, databases, and reporting tools to ensure timely monitoring of project progress against targets.
• Prepare data visualizations, charts, infographics, and presentations to communicate key findings to project teams, management, partners, and donors.
• Provide technical support and capacity building to project staff and enumerators on Kobo data collection tools, data quality standards, data management procedures, and reporting requirements.
• Ensure all data management processes adhere to ethical standards, confidentiality requirements, safeguarding principles, and CARE’s data governance policies.

Key contacts and collaborators:
Internal: CARE Iraq Program and Support staff, Implementing Partner staff.

External: local authorities, other local and international agencies, and Participants.

Staff Risk Management Responsibilities

CARE believes that personal risk management is crucial for staff; however, the risk management cannot be achieved unless each staff member fulfills the following responsibilities. Failure to do so can not only endanger their own safety but also compromise the entire team and organization.

• Maintain Situational Awareness:
• Staff must maintain a high level of situational awareness at all times. This includes being vigilant about their surroundings, recognizing potential threats, and understanding the local context and culture.

• Stay Informed:
• Staff must stay informed about the security situation in their area of operation and avoid complacency. They should promptly read and understand information shared by the organization in relevant communication channels.
• Comply with Protocols:
• Staff must strictly adhere to the risk protocols and guidelines established by their organization. This includes following travel advisories, checking in regularly with designated security contacts, and complying with curfews or movement restrictions.
• Emergency Preparedness:
• Staff must be well-prepared for emergencies by knowing the location and contact details of local emergency services, the nearest hospital, and their organization’s security focal point. They should carry essential emergency supplies, such as first aid kits, communication devices, and personal identification, and participate in regular safety drills and training sessions.
• Maintain Reliable Communication:
• Staff must ensure they have reliable means of communication at all times and keep their phones charged and operational. They should keep the team informed of their whereabouts, especially when traveling or working in the field, and establish check-in routines to confirm their safety regularly.
• Respect Local Norms:
• Staff must understand and respect local customs, traditions, and social norms to avoid unnecessary risks and foster good relations with local communities.

• Additionally, all staff members must:

• Take Reasonable Care:
• Staff must take reasonable care for their personal health, safety, and security and ensure that their actions do not harm other staff members.
• Comply with Instructions and Policies:
• Staff must comply with the orders/instructions of the Risk focal points as required, and adhere to any workplace policy/procedure aimed at increasing the safety of all staff, including Standard Operating Procedures (SOPs) as laid out in the Risk Management Plan.
• Ensure Equipment Readiness:
• Staff must ensure that all radios, Track24 units, Satphones, helmets, body armour, trauma/first aid equipment, and any other personal protective equipment and items used in field operations and elsewhere are in a safe and serviceable condition and used in accordance with their operating instructions. All damages must be paid for personally.
• Supervise and Train:
• Supervisors of other staff have a Duty of Care to ensure that their staff are not put at risk and are adequately supervised while performing their work. Managers, supervisors, and staff must ensure that before they, or their staff, work in field-based locations, they receive adequate training in security, field health and safety, and risk management.
• Report Incidents Promptly:
• Staff must promptly notify the Risk focal point of any field/operational Risk, health, safety, and security incidents that occur.

Representation of CARE Mission and Values:

• Actively communicate and promote CARE’s mission, values, and goals to all stakeholders, partners, and the public.
• Utilize CARE’s logo and branding materials appropriately in all professional activities, ensuring donor acknowledgment and visibility.
• Wear the official CARE identification material such as vest, badge and/or pin at all business settings including meetings and events to clearly represent the organization.
• Employees are expected to engage in business related video/photo shoots, interviews, or audio recordings to promote CARE and its projects, enhancing organizational visibility.
• Employees are encouraged to re-share CARE’s social media posts and follow official CARE channels on LinkedIn, Facebook, and Instagram to help amplify the organization’s message.
• Ensure the organization’s logo and online presence are used professionally, with misuse potentially leading to disciplinary action

Promoting Equality, Justice, and Climate Responsibility

Employees at CARE Iraq are expected to embody the organization’s core values of equality, justice, and climate responsibility. This includes fostering equity between men and women, promoting climate justice, and embedding these principles into the organizational activities and work culture overall. A key focus internally and externally is on empowering women through leadership opportunities, professional growth, and meaningful participation in decision-making, while addressing workforce imbalances and amplifying women’s voices to drive transformative change.

Equally, all employees of CARE Iraq are expected to prioritizes climate responsibility by encouraging sustainable practices, reducing ecological foot print, drive positive environmental impact, and supporting climate-affected communities. Integrating resilience and sustainability into all operations and actions will ensures a just and equitable future

These principles are central to CARE Iraq’s vision for justice, fairness, and environmental stewardship.

Safeguarding and Ethics:

 At CARE, we recognize our responsibility to promote human dignity and social justice within our organization. At the heart of CARE’s efforts to impact poverty and social justice is our engagement with marginalized communities. We place human dignity at the center of our work. We are aware of the importance of organizational culture and accountability in enabling a safe and supportive environment for programme participants, the communities where we work, our staff, related personnel and our partners.

At CARE, we believe all people have a right to safety and to live their lives free from harm. The Safeguarding Policy is a response to CARE’s commitment and recognition of our responsibilities to protect and safeguard people we work with, and who work for CARE, from any form of abuse, including sexual harassment, exploitation and abuse, physical and emotional abuse, neglect, and child abuse. To find further details about our Safeguarding Policy commitments, please click on this link CARE International Safeguarding Policy – October 2023_EN.pdf

If you’re interested in this role, kindly apply via https://care-international-iraq.jobs.personio.com/job/2681825#apply  by 6th July 2026 at the latest. Regrettably, applications received after this date will not be considered.

Notes:

-A Strong Call for #Women Candidates: We highly encourage women candidates to apply for this role. At CARE Iraq, we are committed to equity and justice and strive to create a safe, inclusive space where everyone can thrive. Our goal is to build a workforce that reflects the diverse communities we serve and contributes to meaningful change in the lives of women and girls.

-Please note that only shortlisted candidates will be contacted. 

-For any inquiries regarding this position, please contact CARE Iraq HR Manager through [email protected]