MEAL Officer

Requisition ID: req51674

Job Title: MEAL Officer

Sector: Monitoring & Evaluation

Employment Category: Fixed Term

Employment Type: Full-Time

Open to Expatriates: No

Location: Lodwar, Kenya

Work Arrangement:

Job Description

Responding to the world’s worst
humanitarian crises in a great variety of roles, the International Rescue
Committee’s staff is a force for humanity and hope. If you’re skilled and
passionate, we’d like to add your energy to ours.

We are one of the world’s largest
humanitarian agencies, provide relief, rehabilitation, and post-conflict
reconstruction support to victims of natural disaster, oppression and violent
conflict in 42 countries. We are committed to innovation and creative partnerships.

Active in public health,
education, livelihoods, women’s empowerment, youth development, and protection
and promotion of rights, we assist people from harm to home.

Job Overview and Summary

Reporting to Senior MEAL
Officer,the MEAL Officer works in close collaboration with program teams to
optimize monitoring, evaluation, accountability and learning capacities and
opportunities of the IRC mission in Lodwar and West Pokot, Kenya, to ensure
high-quality programming for the clients we serve and support the global
ambitions of IRC Strategy 100, and Kenya’s Country Strategic Action Plan. The
MEAL Officer oversees, leads and implements MEAL activities of all projects in
IRC Lodwar field site and support on need basis in West Pokot, sites within the
Country MEAL team.

Responsibilities:

Leadership and Partnership:

• Support all technical aspects and
  actions of MEAL regarding the Lodwar programs; respond to program needs; foster
  high standards and practices for quality data collection, analysis, and reports.
  Enable accountability to clients, partners, and donors.
• Implement and support MEAL system
  and approaches in health, nutrition, WPE and protection sectors and foster
  learning.
• Represent IRC at technical
  meetings, forums, coordination meetings and other events & build
  partnerships within IRC Lodwar/West Pokot Host program.
• Champion access and use of data
  for shared learning, sound decision-making, and data-informed programmatic
  adaptations.

Technical Oversight:

• Run the MEAL system and processes
  for Lodwar &West Pokot in harmony with the MEAL Country and Global
  Strategies throughout the project cycle which include:
• Collaborate with MEAL and non-MEAL
  staff to ensure that data is collected, compiled, checked for its quality and
  completeness in compliance with IRC and donors’ standards for data quality.
• Document and share learning,
  evidence, and data from previous projects to inform project proposal design.
• Implement MEAL plans, revise
  (digital) data collection tools, follow-up on processes for online data management,
  quality checks, and audits, and updating of data visualization.
• Undertake regular analysis of
  monitoring data and work closely with program officers and managers to
  facilitate decision-making for real-time program adaptation.
• Produce quality reports and
  updating dashboards with key findings that foster learning and decision-making
  and share in project cycle management meetings and team meetings.
• Identify, document, and share
  client feedback to improve services and results for our clients.
• Support deployment of surveys such
  as baseline, midline and end line, and the commission of evaluations in
  coordination with colleagues and partners.
• Support in Development of forms on
  Kobo or CommCare – Training of data collectors – Conduct of data collection –
  Basic analysis and report writing.
• Lead the conduct of relevant
  assessments and evaluations in Lodwar for all programs including, KAP surveys,
  needs assessments surveys, baseline and end line surveys, and client feedback
  surveys
• Support the use of standard mobile
  data technology and online dashboard to enhance timeliness and quality of data
  collection, analysis and visualization.
• Join and contribute to IRC’s
  effort in meeting its internal and external accountability commitments through
  the implementation of sound accountability, client feedback, and response
  mechanisms.
• Contribute and support in
  documentation of the success stories and lesson learnt of the project during
  implementation.
• Submit high quality monthly
  reports; compile statistics, and document challenges and lessons learned.

Human Resources:

• Coordinate, lead, mentor MEAL
  Assistant(s); foster timely and high-quality achievement, and an inclusive and
  respectful team climate.
• Promote the growth and development
  of others in IRC teams and partners: present high-quality technical training
  and learning material for partners, colleagues, and junior staff.
• Participate in the recruitment and
  onboarding of MEAL Assistants, field incentive workers and enumerators.

Client Responsiveness and Accountability:

• Lead and coordinate processes to
  collect, review and respond to client feedback at the field level.
• Set up feedback mechanisms to
  collect and respond to client feedback – both proactive and reactive
  (technological improvements to existing mechanisms), with support from the CR
  Manager.
• Conduct regular FGDs and meetings
  with different stakeholders to solicit feedback on IRC’s work.
• In health facilities, establish a
  help desk/information table for the community members to answer beneficiary
  comments/questions.
• Prepare help desk reports from the
  CFR and share with the managers.
• Prepare CRA reports based on
  consolidated analysis of client feedback recorded via proactive and reactive
  channels, to be discussed at field meetings, project review meetings for
  analysis and decision-making at the field level

Key Working Relationships:

Position Reports directly to the
Senior MEAL Officer.
Position directly supervises: MEAL
Assistants and/ or enumerators/ Research Assistants.

Other Internal and/or External Contacts:

Internal: Program: (Managers, Coordinators and Officers), ICT Officer, Grants fellows and
Managers, HR, Senior Field Coordinator and Field Manager.
External: Beneficiaries, program partner
organizations, county, and national government.

Qualifications

• A technical degree or equivalent
  in Health Information Management, Public Health, Statistics, Computer Science,
  Monitoring and Evaluation or any other relevant field.
• A minimum 3 year of working
  experience in a related field.
• Possess basic technical knowledge
  of MEAL approaches and techniques in some or all the following areas: Outputs,
  Outcome monitoring; Theories of Change, Logical frameworks, Data collection,
  data analysis (by use of SPSS, STATA, Pivot tables etc), Accountability, Client
  feedback mechanisms, Data quality and databases.
• Experience in conducting primary
  both qualitative and quantitative data collection and data entry.
• Basic proficiency and experience
  with mobile data collection such as Kobo, COMM Care, DHIS, ODK Collect is
  required, knowledge of Tableau, PowerBi, or GIS software tools are additional
  assets.
• Good computer skills in MS Office
  applications especially Excel; PowerPoint, Outlook and Word – with experience
  in writing reports.
• Self-motivated and pro-active
  attitude with good organization, planning, and analytic skills, including
  prioritizing work, multi-tasking, and attention to detail.
• Flexibility and ability to work
  under pressure and in constantly evolving work environments;
• Demonstrated analytical,
  systematic-thinking, and problem-solving skills are definite assets;
• A strong understanding of
  accountability and proven ability to build Client Feedback Systems
• Language English and
  Kiswahili-Written and spoken.

Standards of Professional
Conduct: The IRC and IRC workers must adhere to the values and principles
outlined in IRC Way – Standards for Professional Conduct. These are Integrity,
Service, Accountability and Equity. In accordance with these values, the IRC
operates and enforces policies on Beneficiary Protection from Exploitation and
Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity
Anti-Retaliation and Combating Trafficking in Persons.

Gender Equality: IRC is
committed to narrowing the gender gap in leadership positions. We offer
benefits that provide an enabling environment for women to participate in our
workforce including parental leave, gender-sensitive security protocols and
other encouraging benefits and allowances.

Equal Opportunity Employer: IRC
considers all applicants on the basis of merit without regard to race, sex,
color, religion, sexual orientation, age, marital status, veteran status, or
disability. We will ensure that individuals with disabilities are provided
reasonable accommodation to participate in the job application or interview
process, to perform essential job functions, and to receive other benefits and
privileges of employment.

Kenyan nationals are encouraged
to apply. International allowances are not available for this position. Salary
and employee benefits are compliant to the Kenyan NGO Sector.

Disclaimer:

Please take note that International Rescue Committee
(IRC) does not ask for any fees in connection with its recruitment processes.