Medical Assistant I

The Department of Family and Community Medicine at Baylor College of Medicine is seeking a caring, compassionate and reliable medical assistant to support the clinicians providing primary care services to private practice patients. The candidate will assist in the examination and treatment of patients under the direction of the physician. The main responsibilities include interviewing patient, measuring vital signs (ie. pulse rate, temperature, blood pressure, weight and height) and record information on patient electronic chart using EPIC.

Job Duties

• Greets patients and escorts them to exam rooms.
• Performs routine patient care responsibilities such as taking vital signs, drawing blood, and in some cases administering tests such as EKGs.
• Answers clinic telephones and resolves issues or routes calls to appropriate person.
• Collects patient histories, including medication reconciliation.
• Correctly collects and labels patient specimens for lab analysis.
• Sets up instruments and equipment according to department protocol.
• Schedules patient tests and appointments and prepares patient charts.
• Maintains patient and services rooms in a neat and orderly condition.
• Takes an inventory of clinic supplies and orders new supplies and equipment.
• Sorts clinic mail and files patient medical records.
• Performs other duties as specified including floating to other FCM clinic locations.
• Educates patients about their conditions and self-care.
• Assists providers in filling out health related paperwork for patients.
• Orders supplies as needed.
• Staffs central college sites (e.g. COVID testing site) as needed.
• Cross trains to gain proficiency in staffing Comm Center, monitoring inventory and converting visits to virtual appointments.
• Monitors assigned provider baskets, complete high priority messages and address incoming patient encounters.

Minimum Qualifications

• Education Required: High school diploma or GED and completion of an approved Medical Assistant Training program through an accredited institution.
• No experience required.
• Current certification as a Medical Assistant through an accredited professional organization (AAMA, AMT, ARMA, NCCT, NHA, NAHP, or AMCA). New employees who are not currently certified, must obtain certification within six months of employment.
• Current Basic Life Support (BLS) Certification through American Heart Association

Preferred Qualifications

• Ability to deal tactfully and courteously in all interactions.
• Knowledge of health care field and medical terminology.
• Bilingual in Spanish or other language.
• Ability to be reliable and flexible.
• Ability to follow directions, policy and procedures.

Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.

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