Medical Office Assistant

Job title:

Medical Office Assistant

Company

Southern Ohio Medical Center

Job description

GENERAL SUMMARY

Works under the supervision of the Office Manager and/or Office Supervisor. The Medical Office Assistant’s primary job function is to perform clerical duties associated with the registration of patients, tracking, logging patient visits and assures all managed care patients receive proper pre-certification/authorization prior to their appointment. Communicates effectively with others. Performs other duties as assigned.

QUALIFICATIONS

Education:

High School Diploma or successful completion of an equivalent High School Exam Required

Licensure:

BLS within 90 days of hire required

Experience:

Medical office and computer experience preferred.

Interpersonal Skills:

Interacts in a pleasant and professional manner with other employees, physicians, providers, patients, and patient’s families to promote a team effort through cooperation and respect for fellow employees.

Essential Technical/Motor Skills:

Inputting data/keyboarding, copying, speaking clearly, answering telephone, handling and gripping.

Essential Physical Requirements:

Lifting, carrying, transferring (maximum of 20 lbs), communicating, stooping, kneeling, squatting, reaching, standing, holding, walking, and repetitive activity.

Essential Mental Requirements:

Calculating, explaining, multi-tasking, and attention to detail.

Essential Sensory Requirements:

Seeing, hearing, feeling, and verbalizing.

Exposure to Hazards:

May come in contact with body fluids/blood/tissue, exposure to or use of sharps.

Other:

None

JOB SPECIFIC DUTIES AND PERFORMANCE EXPECTATIONS

The following is a summary of the major job duties of this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

• Performs routine registration of patient—ensuring patient information is updated including address changes and insurance updates.
• Verifies insurance eligibility by obtaining copies of patients’ insurance cards—ensuring the accuracy of the registration forms.
• Demonstrates a thorough knowledge of all computer fields (i.e., demographics, insurance screen, etc.), and insurance companies.
• Answers multi-line phones and schedules appointments.
• Collects patient payments and maintains a balanced cash drawer.
• Schedules referrals and outpatient testing/procedures.
• Registers new patients from referrals and contacts patients’ referring providers with appointment.
• Verifies insurance benefits and obtains proper authorization and certification for appointments and procedures.
• Collaborates with the Physician Billing Department to resolve billing issues.
• Assists in the coordination of care for the patient in collaboration with other members of the health care team to meet the health care needs of the patient.
• Pre-cleans, decontaminates, and transports contaminated instruments according to policy
• Follows medical record documentation procedure as detailed in the MCF Documentation Assistant policy.
• Assists the provider in navigating the medical record.
• Present during the provider’s performance of a clinical service and documents (on behalf of the provider) everything said during the course of the service.
• Performs other duties as assigned.

Expected salary

Location

Portsmouth, OH – Portsmouth

Job date

Thu, 18 Jan 2024 06:15:29 GMT

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