Medical Office Associate (UICOMP PHS)

Posted: 11-Jan-24

Location: Chicago, Illinois

Type: Full-time

Salary: Open

Categories:

Academic/Faculty
Medical – Clinical

Internal Number: 4923958

Medical Office Associate (UICOMP PHS)
Medical Office Associate (UICOMP PHS)
Hiring Department: Positive Health Solutions
Location: Peoria, IL USA
Requisition ID: 1022793
Posting Close Date:1/22/2024
This position is located on the Peoria campus 170 miles southwest of Chicago. (On-Site Work – Not Remote).
The University of Illinois College of Medicine Peoria (UICOMP) educates 265 medical students and more than 300 physician residents and fellows annually. Additionally, it provides clinical care to more than 31,000 patients annually and conducts basic science, clinical and outcomes research. UICOMP is a regional campus of the University of Illinois College of Medicine, a part of the University of Illinois Chicago and University of Illinois System. The College of Medicine Peoria is home to the Cancer Research Center, Center for Wellbeing, and is a collaborator in Jump Simulation. Learn more about UICOMP at http://peoria.medicine.uic.edu .
UIC is among the nation’s preeminent urban public research universities, a Carnegie RU/VH research institution, and the largest university in Chicago. UIC serves over 34,000 students, comprising one of the most diverse student bodies in the nation and is designated as a Minority Serving Institution (MSI), an Asian American and Native American Pacific Islander Serving Institution (AANAPSI) and a Hispanic Serving Institution (HSI). Through its 16 colleges, UIC produces nationally and internationally recognized multidisciplinary academic programs in concert with civic, corporate and community partners worldwide, including a full complement of health sciences colleges. By emphasizing cutting-edge and transformational research along with a commitment to the success of all students, UIC embodies the dynamic, vibrant and engaged urban university. Recent ‘Best Colleges’ rankings published by U.S. News & World Report, found UIC climbed up in its rankings among top public schools in the nation and among all national universities. UIC has nearly 260,000 alumni, and is one of the largest employers in the city of Chicago.
Description:
Works with the nursing team to complete medical referrals as ordered by the provider. Ensures required documentation is available. Corresponds with insurance in submitting and obtaining authorization for medications as prescribed by provider and required by patient insurance. Documents in patient EMR. Responds to patients’ questions regarding insurance and referrals within scope. Performs reception/call center duties, including scheduling patient appointments and screening for COVID 19 risks/symptoms by utilizing the appropriate screening tool. Assists with temperature checks as patients enter clinic, and notify nursing staff of any irregularities. Receives phone calls and retrieves voicemail messages and medical questions/requests to PHS nursing pool via Epic messaging. Makes patient appointment reminder calls and calls to reschedule patients who do not attend appointments. Responds to registration/scheduling questions from patients and their families. Collects patient co-payments at the time of service and gives payments to Business Manager to close daily receipt records. Closes out credit card system daily. Assists with arranging transport for patients when needed. Coordinates interpreter services with patient schedules. Ensures that reception area equipment is functional, including printer and credit card machine, and reports malfunctions to supervisor. Requests clerical supplies as needed. Advises supervisor and director of concerns and provides input into process changes needed in reception area. Performs other related duties and participates in special projects as assigned. Performs duties at lower levels of this series.
Qualifications:
Minimum Qualifications

The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, COVID-19 vaccination requirement, and employment eligibility review through E-Verify.
The university provides accommodations to applicants and employees. Request an Accommodation
Looking for more University of Illinois positions?
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The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, COVID-19 vaccination requirement, and employment eligibility review through E-Verify.
To apply, visit https://uic.csod.com/ux/ats/careersite/1/home/requisition/8184?c=uic
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About University of Illinois – Chicago
The University of Illinois Chicago is the city’s largest university and its only public Carnegie Research 1 institution. Its 16 academic colleges serve close to 34,000 undergraduate, graduate and professional students. UIC is recognized as one of the best public universities and one of the most ethnically rich and culturally diverse campuses in the nation, located in the heart of Chicago, it is an integral part of the city’s educational, technological and cultural fabric.
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