Medical Receptionist

Job title:

Medical Receptionist

Company

NHS

Job description

Are you an organized friendly professional individual looking to make a real impact in primary care?We are currently looking for reception staff to provide vital cover across both our primary care and primary care network sites.You would be the first point of contact for patients and visitors, working in a dynamic, fast paced healthcare enviroment.We are happy to consider applications from candidates who are interested in either full or part time employment.Core hours are between 08:00 am and 08:00pm Monday – Friday. Candidates will be required to work across 2 or 3 of our sites.Main duties of the jobTo provide a high quality, professional reception and administrative service to patients, doctors, staff, colleagues, health service professionals and others.To act as the first point of contact for patients contacting the practice/hub and to portray the practice in the highest possible professional basis.To ensure that enquiries from patients are efficiently and courteously handled to the mutual satisfaction of the partners and patients.About usWe are a large busy teaching practice looking after nearly 25,000 patients across three sites. We use S1 clinical system. We also support the PCN hub situated behind Collingwood Surgery.Date posted20 March 2025Pay schemeOtherSalary£12.08 an hourContractPermanentWorking patternFull-time, Part-timeReference numberA3676-25-0003Job locationsCollingwood SurgeryHawkeys LaneNorth ShieldsTyne And WearNE29 0SFNorth Shields Health HubHawkeys LaneNORTH SHIELDSTyne and WearNE29 0SFJubilee Park SurgeryCecil StreetNorth ShieldsTyne and WearNE29 0DZNew York SurgeryBrookland TerraceNorth ShieldsTyne And WearNE29 8EAJob descriptionJob responsibilitiesFor full details of the job description please see the attached document but the role will involve:Being the first point of contact for patients and visitors whether this be in person or by telephone. Booking of appointments, and processing medication and dealing with documentation received into the practice.Undertaking a variety of administrative duties to assist in the smooth running of the practice Job descriptionJob responsibilitiesFor full details of the job description please see the attached document but the role will involve:Being the first point of contact for patients and visitors whether this be in person or by telephone. Booking of appointments, and processing medication and dealing with documentation received into the practice.Undertaking a variety of administrative duties to assist in the smooth running of the practicePerson SpecificationExperienceEssential

• Experience of dealing with members of the public
• Experience of working with an administrative role

Desirable

• Experience of working in a primary care setting
• Experience of working with System 1 clinical system

QualificationsEssential

• GCSE Mathematics and English – grade A – C

Desirable

• Certificate in care navigation
• Certificate in customer service skills

Person SpecificationExperienceEssential

• Experience of dealing with members of the public
• Experience of working with an administrative role

Desirable

• Experience of working in a primary care setting
• Experience of working with System 1 clinical system

QualificationsEssential

• GCSE Mathematics and English – grade A – C

Desirable

• Certificate in care navigation
• Certificate in customer service skills

Expected salary

£12.08 per hour

Location

North Shields, Tyne and Wear

Job date

Sat, 22 Mar 2025 06:06:33 GMT

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