Member Services Desk Attendant - Tenders Global
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Member Services Desk Attendant

Colorado State University

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Posting Details
Position Information

Classification Title Temporary Hourly
Employment Category Temporary
Is this an Hourly position? Yes
Work Hours/Week 20
Overtime Eligible? No
Position Location Fort Collins, CO 80523
Does this position qualify for hybrid or remote work? No
Description of Work Unit Campus Recreation, an auxiliary unit in the Division of Student Affairs, provides wellness and healthy lifestyle oriented programs, events, and services to Colorado State University students and employees via seven programmatic areas: Student Recreation Center, Aquatics, Fitness, Intramural Sports, Sport Clubs, Outdoor Program, and Climbing Wall. Eight service units – Membership Services, Business Office, Information Technology, Communications/Marketing, Custodial Services, Equipment Management, Maintenance, and Training & Development – support the program functions to provide seamless customer service to CSU students, employees, and their families.
Campus Recreation facilities, programs, and services promote a sense of community, support student development through leadership and employment opportunities, and encourage the pursuit of a healthy lifestyle to a diverse University population. Campus Recreation employs 34 career staff, up to 50 part-time staff, and 300+ student staff who are committed to providing a safe, welcoming space to CSU community members from all backgrounds and fitness levels. Department webpage: http://csurec.colostate.edu/
Search Contact Email [email protected], [email protected]
Position Summary The Member Services Desk Attendant will report to the Coordinator, Member Services and is an integral role which assists with ensuring correct facility access, equipment check-in/out, and providing excellent customer service. The position is negotiable up to 20 hours per week from February 2024 through May 2024. The work schedule will be flexible dependent upon assigned shifts and academic obligations. Shifts range from 3-4.5 hours, with operating hours ranging from 5:45a-11p; Some Sunday on-site hours are also required during trainings.
Position Minimum Qualifications
  • Available early mornings, evenings, and weekends.
  • Must be available to work at least 1 University scheduled break: exception to those living in housing that closes during breaks
  • Ability to work a minimum of ten hours per week
  • Ability to attend in-person monthly In-Services held on Sunday mornings
Preferred Qualifications
  • Previous experience working in a customer service setting preferred.

Posting Details

Working Title Member Services Desk Attendant
Posting Number 202400118T
Department Campus Recreation
Salary Range $14.42/hour
Employee Benefits Visit CSU’s Human Resources website for detailed benefit plan information for temporary employees in the following University benefit area: https://hr.colostate.edu/hr-community-and-supervisors/benefits/benefits-eligibility/
Close Date 02/20/2024
Special Instructions to Applicants To apply, email Brooks Ford at [email protected] with your resume. References will not be contacted without prior notification to the applicant.
Background Check Policy Statement Colorado State University strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations, CSU conducts background checks for the finalist before a final offer. The type of background check conducted varies by position and can include, but is not limited to, criminal history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will also be conducted when required by law or contract and when, in the discretion of the University, it is reasonable and prudent to do so.
EEO Statement Colorado State University is committed to providing an environment that is free from discrimination and harassment based on race, age, creed, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, gender identity/expression, or pregnancy in its employment, programs, services and activities, and admissions, and, in certain circumstances, marriage to a co-worker. The University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Colorado State University is an equal opportunity and equal access institution and affirmative action employer fully committed to achieving a diverse workforce and complies with all Federal and Colorado State laws, regulations, and executive orders regarding non-discrimination and affirmative action. The Office of Equal Opportunity is located in 101 Student Services.
The Title IX Coordinator is the Director of the Office of Title IX Programs and Gender Equity, 123 Student Services Building, Fort Collins, CO 80523-0160, (970) 491-1715, [email protected] .
The Section 504 and ADA Coordinator is the Director of the Office of Equal Opportunity, 101 Student Services Building, Fort Collins, CO 80523-0160, (970) 491-5836, [email protected] .
The Coordinator for any other forms of misconduct prohibited by the University’s Policy on Discrimination and Harassment is the Vice President for Equity, Equal Opportunity and Title IX, 101 Student Services Building, Fort Collins, Co. 80523-0160, (970) 491-5836, [email protected] .
Any person may report sex discrimination under Title IX to the Office of Civil Rights, Department of Education .
Diversity Statement Demonstrated knowledge of, and relevant ability with, culturally diverse communities among potential target and constituent populations.

Essential Job Duties

Job Duty Category Member Services
Duty/Responsibility
  • Serve as a check-in desk attendant, answering phones, and greeting patrons as they walk in. V/WC
  • Complete duties at the equipment desk that include laundry and equipment check out PA/GC
Percentage Of Time 50
Job Duty Category Administation
Duty/Responsibility
  • Utilize computer software to complete access related tasks DP
  • Assess customer requests and access issues, acting within the scope of the responsibilities according to the department policies/ procedures. CT/PS
Percentage Of Time 25
Job Duty Category Personnel
Duty/Responsibility
  • Be alert to disorders, injuries, and inappropriate behavior and follow the established Emergency Action Plan accordingly.
  • Other duties as assigned by the Member Service student managers or full-time staff.
Percentage Of Time 25

References

Minimum References Required 0
Maximum References Required 0

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