Job description
- Member Rights Centre
- 6-month temporary full-time
- $113,550per annum + Superannuation
- + Christmas shutdown
The New South Wales Nurses and Midwives’ Association (NSWNMA) in association with the Australian Nursing and Midwifery Federation New South Wales Branch (ANMF NSW Branch) seeks a Member Support Officer to join the State-wide Support team within the Member Rights Centre (MRC) on a 6-month temporary full-time basis.
In this role you will:
- Provide information advice to individual members
- Provide representation at workplace level for individual members and specific member groups
- Participate and assist in organising around workplace issues
- Negotiate and follow up with management to achieve outcomes for individual members
- Participate in strategies to recruit new members
- Participate in strategies to retain existing members
- Identify potential for and forms new branches where appropriate
- Identify issues and proposes strategies for resolving same
- Provide written reports as requested for Council and Committee of Delegates and or Elected Officers
- Contribute positively to the MRC culture
- Refer relevant matters to appropriate officers within the Association or externally as appropriate
- Maintain correct and current member file notes on issues
- Provide appropriate written correspondence in relation to matters they are dealing with
- Identify potential new activist or member groups
- Provide support and assistance to other officers. i.e. Information Officers, Organisers etc.
- Contribute to team knowledge and team work
- Work positively with other teams within the Association
- Maintain up to date knowledge and skills
- Initiate and participate in activities to continuously improve service delivery.
- Participate in the “on call” roster for MRC
- Contribute to the annual conference report for MRC
- Support and mentors new members of MRC
- Work in accordance with NSWNMA / ANMF NSW Branch Policy and Procedures.
To be considered for this position you require:
Essential:
- Demonstrated commitment to the union movement
- Demonstrated ability to analyse individual member issues and respond accordingly
- Demonstrated ability to articulate complex issues clearly
- Demonstrated ability to produce a high standard of complex correspondence
- Demonstrated ability to manage multiple complex issues simultaneously
- Demonstrated ability to prioritise competing workplace demands
- A good command of English language both written and oral
- Understanding of industrial relations in the workplace
- PC and office administration skills
- Ability to work with minimal supervision
- Full Drivers’ Licence
- Eligibility to obtain a Federal Right of Entry permit.
Desirable:
- Recognised nursing qualification
- Experience working in a health related field
- Experience working in a union and or industrial environment
- Relevant tertiary qualifications i.e. Industrial Relations, Law, Management
- Ability to speak a second language.
How to apply for this position:
Click ‘Apply Now’ to apply for this position online by the closing.
Your application must briefly address each point of the selection criteria found in the Member Support Officer position description.
NSWNMA/ANMF NSW Branch is an Equal Opportunity Employer and fosters a diverse workplace.
