Membership Coordinator

Come join a team of dedicated staff at an exceptional time in
the Smithsonian’s history as we prepare for the Smithsonian
Campaign for Our Shared Future. This ambitious fundraising
campaign’s public phase will run from 2024 to 2026, culminating
with the nation’s 250th anniversary. It will expand the
Smithsonian’s reach and impact, empowering the institution to find
solutions to today’s most pressing challenges. The Smithsonian is
also planning two exciting new museums. The National Museum of the
American Latino and the Smithsonian American Women’s History Museum
share the experiences and perspectives of Latinos and women
across history and deepen our shared understanding of what it
means to be an American. The Smithsonian has built a model
fundraising organization, driven by talented staff across our many
museums, research centers and cultural centers. This position
offers exciting opportunities for the successful candidate to make
a significant impact on the future of the Smithsonian. There is no
better time to join this amazing Institution.

 The Smithsonian’s National Museum of the American Latino
advances the representation, understanding and appreciation of
Latino history and culture in the United States. The museum
collaborates with other Smithsonian museums to expand scholarly
research, public programs, digital content, collections and more.
The Molina Family Latino Gallery of the National Museum of the
American Latino is the Smithsonian’s first gallery dedicated to the
Latino experience. The legislation creating the National
Museum of the American Latino at the Smithsonian was established by
Congress in December 2020.

 Key Responsibilities

The National Museum of the American Latino seeks a Membership
Coordinator who works with a direct marketing agency to develop
multi-channel marketing messaging and campaigns, including, but not
limited to, direct mail, online and telemarketing content and
strategy. The Membership Coordinator will serve as program
liaison, working with museum advancement staff to execute
membership program and operations; help develop program strategy
and messaging and manage program structure, marketing and
operations; coordinate and maintain master direct response and
member/donor contact schedule; serve as liaison to vendors; oversee
and deploy campaigns through multiple channels in partnership with
vendors and internal staff; coordinate benefit fulfillment and
cultivation mailings; and work with vendors for data analysis and
reporting.

Skills, Knowledge, and Expertise

Applicants must have a minimum of three years of experience in
direct response fundraising. The ideal candidate will have
experience developing bilingual campaigns for diverse and
multigenerational audiences; written and oral fluency in Spanish is
strongly preferred. Knowledge of membership strategy, operations
and Microsoft Office is desired. Strong organizational,
relationship, collaboration, and communication skills as well as
the ability to work independently are essential. Applications
should demonstrate the ability to coordinate complex procedures and
to manage multiple projects simultaneously. The successful
candidate will have a passion for learning and exploration, and the
desire to join an innovative and growing operation.

 Applicants who wish to qualify based on education
completed outside the United States, must be deemed equivalent to
higher education programs of U.S. Institutions by an organization
that specializes in the interpretation of foreign educational
credentials. This documentation is the responsibility of the
applicant and should be included as part of your application
package.

 Any false statement in your application may result in your
application being rejected and may also result in termination after
employment begins.