Membership Marketing Manager

Job title:

Membership Marketing Manager

Company

Roundhouse

Job description

Membership Marketing Manager
Camden Town, LondonAbout the Roundhouse:
Roundhouse is an iconic music and arts venue in Camden. Since the 1960s we’ve opened up space for creativity to empower people and communities – day in, night out. We’re on a mission to raise the creative potential of the UK so we give young people and artists the space to experiment, develop skills and be part of incredible moments that go down in historyThe Role
Part of the Marketing Department, the Membership Marketing Manager leads on developing and enhancing the organisation’s relationship with our members, ticket buyers, visitors and customers in order to achieve annual membership acquisition and revenue targets.Using customer insights, the role aims to generate income and meet commercial targets for Roundhouse lower-level memberships for audiences and donation campaigns, as well as increase engagement with the Roundhouse brand and charitable work.The Membership Marketing Manager reports directly to the Head of Marketing and is responsible for the line management of the part-time Membership Coordinator.Weekend and evening work may be required according to business needs.About you:
The post holder will be confident in consumer marketing, customer loyalty and CRM, with aptitude for providing good customer service and in maintaining relationships.We welcome applications from people who feel they can bring their own skills, experiences and ideas to the table and empower those around them to do the same. We encourage those currently underrepresented across the cultural sector and all intersections of our diverse society to apply.The successful candidate must have a current and acceptable DBS check, or be willing to undertake one due to the nature of the role.For more information please download the full job description from our website and if you would like to apply, and feel you have the skills and experience we are looking for, please click “Apply Now” to complete your application by Sunday 16th June 2024.Contract: Permanent
Hours: 35 hours per week (excluding breaks)
Salary: £37,500 per annum
Application Deadline: Sunday 16th June 2024
Interviews: w/c Monday 01 July 2024Benefits:
25 days’ holiday per year plus bank holidays pro rata
Pension scheme
Cycle to Work and Tech Scheme
Season ticket loan
Employee Assistance Programme (EAP)
Health Cash Plan
Group Life Assurance
National Arts Pass
Staff discount at our bar and café
Complimentary staff ticketsAll personal data submitted to the Roundhouse in the form of personal details forms is used for recruitment purposes and equal opportunities reporting only. By submitting a personal details form, you consent to the Roundhouse retaining your personal data for these purposes. Personal details forms contain your name, address and details relating to your gender, religion and nationality. All forms are anonymised before use. In accordance with GDPR all information submitted by unsuccessful applicants will be deleted within six months.

Expected salary

£37500 per year

Location

Chalk Farm, North West London

Job date

Thu, 30 May 2024 07:06:28 GMT

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