Membership Marketing Specialist

Come join a team of dedicated staff at an exceptional time in
the Smithsonian’s history:  the creation of the Smithsonian
American Women’s History Museum. Decades in the making, the
Smithsonian American Women’s History Museum will recognize women’s
accomplishments, the history they made, and the communities they
represent. To create a more equitable America, the Smithsonian
American Women’s History Museum is researching, disseminating, and
amplifying women’s stories to ensure the role of women in American
history is well-known, accurate, acknowledged, and empowering. The
legislation creating the Smithsonian American Women’s History
Museum was established by Congress in December 2020.

Key Responsibilities

The Smithsonian American Women’s History Museum seeks a
Membership Marketing Specialist who manages the membership program
with particular emphasis on providing excellent customer service to
members and the public. The incumbent works with a direct marketing
agency to develop multi-channel marketing messaging and campaigns
including direct mail, online, text and telemarketing content and
strategy. The Membership Marketing Specialist will serve as program
liaison, working with museum advancement staff to execute
membership program and operations; help develop program strategy
and messaging and manage program structure, marketing and
operations; coordinate and maintain master direct response and
member/donor contact schedule; serve as liaison to vendors; oversee
and deploy campaigns through multiple channels in partnership with
vendors and internal staff; coordinate benefit fulfillment and
cultivation mailings; and work with vendors for data analysis and
reporting.

Skills, Knowledge, and Expertise

Applicants must have a minimum of three years of experience in
direct response fundraising. The ideal candidate will have
experience developing campaigns for diverse and multigenerational
audiences. Knowledge of membership strategy, operations and
Microsoft Office is desired. Strong organizational, relationship,
collaboration, and communication skills as well as the ability to
work independently are essential. Applications should demonstrate
the ability to coordinate complex procedures and to manage multiple
projects simultaneously. The successful candidate will have a
passion for learning and exploration, and the desire to join an
innovative and growing operation.

Applicants who wish to qualify based on education completed
outside the United States, must be deemed equivalent to higher
education programs of U.S. Institutions by an organization that
specializes in the interpretation of foreign educational
credentials. This documentation is the responsibility of the
applicant and should be included as part of your application
package.

Any false statement in your application may result in your
application being rejected and may also result in termination after
employment begins.

Application Instructions

The Smithsonian Institution values and seeks a diverse
workforce. Join us in “Inspiring Generations through Knowledge and
Discovery.” Interested candidates should submit their resumes and a
cover letter using this
link by February 4, 2024. Resumes should include a description
of your paid and non-paid work experience that is related to this
job; starting and ending dates of job (month and year); and average
number of hours worked per week. Relocation expenses are not
paid.

What To Expect Next: Once the vacancy announcement closes, a
review of your resume will be compared against the qualification
and experience requirements related to this job. After review of
applicant resumes is complete, qualified candidates will be
referred to the hiring manager.

Commitment to Diversity, Equity, and Inclusion

The Smithsonian Institution provides reasonable accommodation to
applicants with disabilities where appropriate. Applicants
requiring reasonable accommodation should contact
[email protected].  Determinations on requests for reasonable
accommodation will be made on a case-by-case basis.  To learn
more, please review the Smithsonian’s Accommodation
Procedures.

The Smithsonian Institution is an Equal Opportunity
Employer. We believe that a workforce comprising a variety
of educational, cultural, and experiential backgrounds support and
enhance our daily work life and contribute to the richness of our
exhibitions and programs. See Smithsonian EEO program
information: www.si.edu/oeema.