Mental Health Clinical Support Coordinator – Remote / Work from Home

Mental Health Clinical Support Coordinator, Head to Health Phone Service – Country SA.

For all people in Australia living with mental health and wellbeing challenges to live a life that is meaningful to them.

Position Details

• Part-Time (0.8FTE) Maximum Term Contract until 31 October 2025 (Parental Leave Cover)
• Classification: Registered Nurse Level 2 with a salary range of $96,705 – $101,566 per annum (pro rata) + Superannuation or Health Professional Level 2 with a salary range of $91,706 – $102,613; per annum (pro rata) + Superannuation
• Salary packaging arrangements providing tax benefits available for living and entertainment expenses increasing your take home income where part of your wage is paid tax free each pay, savings thousands in tax each year
• Generous above-award pay and entitlements (see details below)
• Remote or hybrid working arrangements are available for this position

About your new role

The Mental Health Clinical Support Coordinator (MHCSC) will have a background Social Work, Nursing, in Occupational Therapy or Psychology.

As a MHCSC, you will be part of a multidisciplinary team who delivering high-quality mental health intake, assessment, triage, and referral services for individuals in the community who experience mental health issues and are seeking support. The priority of the HtH IAR Service is to connect people seamlessly to the most appropriate local service to meet their identified needs, consistent with the ‘stepped care’ approach.

MHCSC will provide an initial identification and assessment of individuals’ needs, as well as assist people requiring general information. MHCSC will have responsibility for undertaking an assessment using the Commonwealth’s Initial Assessment and Referral Decision Support Tool (IAR-DST) and supporting the non-clinical team to determine the level of clinical oversight, and key decisions required in matching people with the appropriate support service.

The Mental Health Clinical Coordinators will work as part of a collaborative team approach, supported by regular opportunities to reflect upon their practice and access comprehensive training and supervision

What will Neami offer

• Generous additional leave entitlements including 16 weeks Paid Parental Leave, 6 weeks Paid Partner Leave, 2 days Wellness Leave, 2 days additional Carer’s Leave and 3 days Compassionate Leave per occasion
• Access to paid study leave and discipline-specific paid external supervision
• Professional development through regular practice development sessions and coaching with your supervisor
• Ongoing extensive in-house Learning and Development programs to encourage learning and skill-building
• Employee Assistance Program (EAP) through TELUS – providing holistic health and wellness supports and resources to Neami staff and their immediate family
• Flexible work arrangements are available for maintaining your work-life balance

What you will bring to the role

• The MHCSC will be either a Registered Psychologist, Occupational Therapist or Registered Nurse with a current annual practicing certificate from the Australian Health Practitioner Regulation Agency essential, or a Social Worker with Australian Association of Social Worker (AASW) membership.
• Demonstrated experience in the provision of mental health assessment and supporting consumers with presenting mental health concerns
• Experience working with client information systems, maintaining accurate documentation and data collection
• Demonstrates integrity and credibility, and fosters open honest communication
• Demonstrates commitment to the organisation and its values
• Adapts to the team and contributes to a positive team dynamic

What the role requires

• National Criminal History Check (police check) – disclosable outcomes considered
• Current Working with Children Check – required before commencement of work
• Australian working rights

How to Apply

The terms and conditions of the role are listed in the position description which can be found on the Neami Job Vacancy portal (select paper clip icon).

To apply for this position, please:

• Click the ‘Apply Now’ button where you will need to create a username and password.
• Upload your resume and cover letter.

When applying for this position, you are asked to tell us about your previous work experience, your suitability for this role and your answers to any target questions (where asked).

Please include in your application how you would prefer to be contacted (whether via email, text or phone call).

If you have any further questions not addressed in the job advertisement or position description, or if you require any adjustments to participate in the recruitment process, please contact:

Diana Calic tendersglobal.net Clinical Services Manager tendersglobal.net [email protected] using the subject line: Mental Health Clinical Support Coordinator – Remote / Work from Home enquiry via EthicalJobs.

If you are excited about this role, but only meet some of the requirements, we encourage you to call or email us to talk about this opportunity. We’re passionate about creating opportunities and supporting professional development.

If your application is shortlisted:

• We may invite you to have an informal phone conversation to discuss the role and get to know more about your experience and interest and answer your questions.
• We may invite you to an interview (which may be in person or conducted online via Microsoft Teams) with up to three panel members from Neami.

About Neami National

We’re Neami. We’re big believers in everyone having the opportunity to live a full life – and we give our all to support people to achieve wellbeing and mental health outcomes that matter to them.

For some people, this means having a stronger sense of self. For others, it may mean nurturing relationships or building the confidence to tackle tomorrow. Everyone has different life goals, and at Neami, we walk alongside people to help improve their quality of life on their terms.

We’re proud to support 30,000+ people living with mental health challenges each year across Australia and offer services over 40 different Indigenous lands. These services include mental health and wellbeing, housing and homelessness, and suicide prevention.

Values

Together with our vision and purpose, our values define who we are and guide the way we operate. They are fundamental to our identity, and we align all our actions with them.

• Connecting
• Collaborating
• Learning
• Belonging

Be Yourself – Neami values and celebrates diversity including multidisciplinary teams and the unique backgrounds, experiences and contributions that each person brings to our community. First Nations people, those identifying as LGBTQIA+, people with disabilities and culturally and linguistically diverse people are encouraged to apply. Our aim is to create a workforce that is accessible, inclusive and reflects the community in which we live.

Neami is committed to the safety and wellbeing of children and young people. We commit to providing accessible and safe physical and online environments for all children and young people. Click Here for full statement.