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CTG overview
CTG staff and support humanitarian projects in fragile and conflict-affected countries around the world, providing a rapid and cost-effective service for development and humanitarian missions. With past performance in 17 countries – from the Middle East, Africa, Europe, and Asia, we have placed more than 20,000 staff all over the world since operations began in 2006.
CTG recruits, deploys and manages the right people with the right skills to implement humanitarian and development projects, from cleaners to obstetricians, and mechanics to infection specialists, we’re skilled in emergency response to crises such as the Ebola outbreak in West Africa. Key to successful project delivery is the ability to mobilise at speed; CTG can source and deploy anyone, anywhere, in less than 2 weeks and have done so in 48 hours on a number of occasions.
Through our efficient and agile HR, logistical and operational services, CTG saves multilateral organisations time and money. We handle all our clients’ HR related issues, so they are free to focus on their core services.
Visit www.ctg.org to find out more
Overview of position
Under the overall direct supervision of the Mental Health and Psychosocial Support Programme Manager and senior MHPSS assistant, and Migration Health Division coordinator and overall supervision of Deputy Chief of Mission, the successful candidates will be responsible and accountable for the direct implementation of the IOM MHPSS activities under emergency response linked to Sudanese community in Libya as well as supporting the center-based and outreach.
Role objectives
Provide psychosocial support to the members of the migrant community living in the designated DCs, IDPs and host communities. Assess perceptions of MHPSS among beneficiaries, design appropriate key message, design suitable ways to share information, disseminate information to migrants through leaflets, media, social media, informal networks.
Conduct regular visits to detention centers (DCs) and urban locations in order to assess the needs of migrants, IDPs and host communities. Provide psychological First aid within search and rescue operations.
Provide remote psychosocial support when needed.
Make necessary referral to other units, programs and departments within IOM and to other stakeholders.
Conduct a services mapping exercise in order to identify other units and stakeholders, migrant community mobilizers and leaders working to address the need of migrants in the relevant DCs and urban locations and needs of IDPs and hosting communities.
Liaise closely and coordinate with the health, protection and MRRM teams working in the area. This includes planning of the weekly visits, meetings, workshops trainings and so on.
Undertake all administrative and office related to ensuring the successful implementation of tasks and the project activities.
When required, develop purchase Request Forms (PRFs), get necessary approval and liaise with other unit/programs/departments within IOM to ensure that all travel and venue booking is completed in time.
Develop all necessary paperwork and get necessary approval liaising with other unit/programs/departments within IOM to ensure that all arrangements for trainings to conducted in Tunis and Libya are being completed on time.
Report any challenges and potentials hiccups in the process to the senior MHPSS assistant & Programme Manager in a timely manner.
Support the programme manager in identifying capacity building opportunities in Libya for Civil Society Organizations and Government counterparts, develop training materials and contribute to the delivery of trainings if required (translation or leading sessions).
Attend training sessions and document all process for processing approvals, authorizations maintaining up to date copies of all documents.
Work on creating a system for proper documentation.
Provide the programme manager with timely and accurate information of delivered activities and in compliance with IOM reporting formats and timeframes.
Liaise with other IOM units in particular Protection in addition to VHR, Health and Technical Cooperation, Community Stabilisation and MRRM to guarantee a holistic approach to responses, management of identified cases and referral when necessary.
Liaise with IOM partners, especially Civil Society Organizations and Government counterparts to ensure interventions are delivered in line with international guidelines and standards and IOM policies.
Travel to any location as requested by the direct supervisor when/where necessary.
Attend meetings – both programmatic and technical on regular basis.
Liaise closely with the mental health professional to better follow up on cases.
Submit weekly and monthly reports documents all activities and services provided.
Undertake any other duty as may be assigned by the senior MHPSS assistant and PM
Project reporting
MHPSS Project Manager
Key competencies
The incumbent is expected to demonstrate the following values and
competencies:
Values – all IOM staff members must abide by and demonstrate these three
values:
·Inclusionandrespectfordiversity:respectsandpromotesindividualand cultural
differences; encourages diversity and inclusion wherever possible.
·Integrity
and transparency: maintains high ethical standards and acts in a
manner consistent with organizational principles/rules and standards of
conduct.
·Professionalism:demonstratesabilitytoworkinacomposed,competent and committed manner and exercises careful judgment in meeting
day- to-daychallenges.
Core Competencies – behavioural indicators level 3
·Teamwork:
develops and promotes effective collaboration within and across units to
achieve shared goals and optimizeresults.
·Delivering
results: produces and delivers quality results in a
service- oriented and timely manner; is action oriented and committed to
achieving agreedoutcomes.
·Managing
and sharing knowledge: continuously seeks to learn, share knowledge andinnovate.
·Accountability:
takes ownership for achieving the Organization’s prioritiesandassumesresponsibilityforownactionanddelegatedwork.
·Communication:
encourages and contributes to clear and open communication; explains complex
matters in an informative, inspiring and motivationalway.
Team management
–
Further information
a) Effectively applies knowledge of mental health and psychosocial issues in execution of responsibilities at appropriate level; b) maintains confidentiality and discretion in appropriate areas of work c) Skilled at developing culturally relevant psychotherapeutic interventions d) Demonstrated expertise and thorough knowledge on the practical application of the IASC Guidelines on MHPSS in Emergency Settings; e) knowledgeable on the psychosocial impact of forced displacement.
Disclaimer:
· At no stage of the recruitment process will CTG ask candidates for a fee. This includes during the application stage, interview, assessment and training.
· CTG has a zero tolerance to Sexual Exploitation and Abuse (SEA) which is outlined in its Code of Conduct. Protection from SEA is everyone’s responsibility and all staff are required to adhere to CTG’s Code of Conduct at all times.
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