MI Analyst – VRM

Job title:

MI Analyst – VRM

Company

Motability Operations

Job description

Motability Operations are currently recruiting for an MI Analyst to join our team in Bristol on a full-time, permanent basis. Joining the Vehicle Remarketing Department (VRM) of the UK’s largest vehicle leasing company, this role will provide insight and reporting to help identify opportunities to improve the resale values of the 225k ex-lease cars sold back into the used car market each year.We are looking for someone with experience in a MI Analyst role to provide management information (MI) and insight to support Vehicle Remarketing (VRM) in improving performance against key metrics.To consistently monitor performance and proactively search for opportunities for improvement. Developing a strong understanding of the reporting needs of individual areas within VRM and providing engaging self-service solutions.About YouYou have experience in a MI Analyst role, with experience of working with data visualisation tools. You should be comfortable dealing with large data sets and able to understand stakeholder requirements to provide tangible MI solutions and insight.Minimum criteria:

• Ability to communicate with clarity and to have confidence in dealing with all levels of staff and external partners
• Good team player who actively looks to share best practice in an area that embraces innovation
• Self-starter with initiative and enthusiasm
• Be highly customer focused with the ability to work collaboratively
• Strong analytical skills, both qualitative and quantitative
• Ability to make recommendations and take decisions
• Highly organised, and able to prioritise and manage own workload
• Ability to work unsupervised and to manage a varied workload efficiently and pro-actively
• Excellent communication and relationship building skills
• Experience of providing self-service solutions
• MI skillset including data visualisation, VBA, Macros along with experience of using SQL to drive insight and reporting outcomes
• Experience with Oracle Analytics (OAS) or other data visualisation tools and the ability to carry out:

• Creating Basic Analyses
• Conditional Formatting
• Master-Detail Linking
• Create Dashboards
• Dashboard Prompts
• Dashboards & Analyses Interaction
• Presentation Variables
• Actionable Intelligence
• Agents and Alerts

About The CompanyWe’re the company behind the Motability Scheme. We exist to deliver smart, sustainable solutions that improve our customers’ mobility in a fast-changing world. We’re the UK’s largest car leasing company and we help over 750,000 people get on the road.We employ over 1800 people, across London, Bristol, Edinburgh, and Coalville. We know our people are key to our success, so we aim to create an environment that allows our employees to flourish. We look for highly motivated people with a combination of commercial sense and real enthusiasm to meet our customers’ needs.What we doWe lease a wide range of tailored mobility solutions to people who receive of one of the Government’s qualifying mobility allowances. Our customers choose a car, Wheelchair Accessible Vehicle (WAV), scooter or powered wheelchair that best suits their needs. We take care of their insurance, breakdown, servicing and more, as part of our worry-free package.At the end of the lease, our customers can exchange their vehicle for a brand-new model. Each year we sell and move around 200,000 cars. This makes us the largest supplier of single-source vehicles back into the used car market.The Scheme has been providing affordable, worry-free motoring for over 45 years. We pride ourselves on delivering outstanding customer service, with an independent customer satisfaction rating of 9.6 out of 10.How we workWe work in a hybrid way. That means remotely for up to two days each week and in our great office spaces the rest of the time. This gives us a good work/life balance and lets us collaborate and deliver for our customers. Visit our website to find out more.We do our best to accommodate part-time and flexible working requests, where possible, to build on our culture of trust, empowerment, and flexibility.Our beliefs and valuesWe believe in building a diverse workforce, where our people are empowered to attend work as their true selves. We encourage people from all backgrounds to apply.We want to sustain a nurturing culture. And our people to be rewarded equally, regardless of race, national or ethnic origin, sexual orientation, age, disability, or gender.Our values are at the heart of everything we do:

• We believe no one should be left behind
• We find solutions
• We believe we must take the lead
• We drive change
• We believe everything starts with the customer
• We care

What we can offer you

• Pay: competitive salary, with a yearly discretionary bonus, based on your performance
• Holiday: 28 days, and you can buy and sell days
• Pension: 15% non-contributory pension (9% during probation)
• Health and wellbeing: Private Medical Insurance cover available for all employees and free health screenings for over 50s. Life assurance at four times your basic salary, to give you peace of mind. Free access to healthcare apps like Peppy, Unmind, and Aviva Digital GP. Mental Health Allies and an Employee Assistance Programme
• Development: A library of internal training on our myLearn platform
• Family friendly: We have competitive family leave policies
• Diversity and inclusion: We embrace the diversity of our people and empower them to come to work as their true selves. We want them to flourish and be rewarded equally. We have Employee Network Groups, and we pride ourselves on being inclusive and all our offices have first-rate disability access
• Helping our community: One volunteering day each year, and access to volunteering platform Neighbourly
• Schemes: Car Benefit Scheme for electric and hybrid cars. This means you can lease a brand-new electric or plug-in hybrid car, with insurance and more, for a fixed monthly amount. Cycle to Work Scheme. Employee Discount Scheme, to save money across lots of retailers
• Other voluntary benefits: charitable giving, critical illness insurance, dental insurance, health and cancer screenings for you and your partner, discounted gym memberships and season ticket loans, free fresh fruit and snacks in the office

Please note, Motability Operations reserves the right to bring forward the closing date of any of its job vacancies if we receive a suitable number of quality applications from which to make a shortlist. Therefore, we recommend that you apply as soon as possible rather than wait until the published closing date.

Expected salary

Location

Bristol Area

Job date

Wed, 12 Jun 2024 04:15:45 GMT

To help us track our recruitment effort, please indicate in your email/cover letter where (tendersglobal.net) you saw this job posting.