Monitoring, Evaluation, Accountability, and Learning Officer

Overall purpose of the role

Support the development and management of the MEAL strategy and workplan; and contribute to DRC strategy, DRC accountability commitments and learning needs and priorities in the area of responsibility.

Support effective implementation of the monitoring, evaluation, accountability and learning strategies and global standards; support mainstreaming MEAL throughout the PCM and reinforce quality programme management in the area of responsibility.

Responsibilities:

• Implement DRC guidance for MEAL and division of labour as per MEAL workstream RASCI, particularly vis-à-vis program staff, and foster collaborative relationships with internal and external stakeholders within the area of responsibility.

• Apply and adapt the DRC MEAL model and the relevant Building Blocks and guidance to the local circumstances and corresponding projects and programs, in the area of responsibility.
• Apply DRC guidance about GDPR and data protection in the area of responsibility, specifically for MEAL-related data. Liaise with relevant internal counterparts responsible for data protection.
• Support capacity building, training, and support for program and sectors and field staff to improve the field monitoring or any other MEAL needs.
• Apply accountability and ethical frameworks and principles, including CHS, in line with DRC guidance in the area of responsibility.
• Support quality throughout Project Cycle Management, in line with DRC guidance and division of labour, accommodating external requirements and internal evidence needs. Specifically, support the development and implementation of MEAL plans, indicator tracking tools, and other relevant tools for the area of responsibility.
• Participate in and contribute to (as appropriate) project Kick-off meetings, Quarterly Review meetings, and Close-out meetings to highlight cross-project components aimed at replicating good practices and strengthening synergies between projects or programs.
• Support the implementation and data collection for results frameworks and monitoring processes and tools at the right level.
• Support and carry out our field-level data collection and field monitoring.
• Apply ethical principles in the fieldwork, including with regards to the DRC Code of Conduct and in line with Protection referral protocols and SOPs.
• Implement protocols for data protection, storage, sharing, and security in the area of responsibility.
• Support the analysis and ensure reporting of MEAL qualitative and quantitative data collected in line with internal information needs and external reporting obligations.
• Support the Project Manager, program teams, and grants management per the MEAL plans.

• Support the implementation of the different mechanisms for community engagement and feedback in monitoring, evaluation, accountability, and learning in the area of responsibility.
• Support the implementation of DRC’s Community Feedback Mechanism.
• Register and follow up on complaints as assigned by the managers and process complaints in a timely, safe, and accountable manner.
• Support data gathering as relevant.
• Support sharing MEAL findings, feedback, and learning.
• Regularly present the key MEAL findings and feedback to the supervisors, and when relevant to the Senior Management Team for further development.
• Participate in and assist in the internal or external evaluation processes as required.
• Support analysis, interpretation, and communication of the MEAL findings externally, in the area of responsibility.

Perform other duties as directed by the managers.   

PSEA and AGD

• Foster a working environment that promotes the protection from sexual exploitation and abuse of all persons of concern that DRC serves as well as DRC.
• Engage in PSEA initiatives such as trainings and promote the prevention of SEA including through understanding and utilizing as appropriate PSEA reporting mechanisms.
• Uphold DRC commitment to Protection from sexual exploitation and abuse commitment to promoting AGD

• Include statements which refer to AGD in work collaborations and reporting

Experience and Technical competencies:

• A Bachelor’s degree in a relevant field (international development, social sciences, statistics, public health, etc.) + at least 2 years of relevant experience – preferably in social work, community.
• Fluency in local language or the language of communities
• Experience of working in insecure environments, when relevant.
• Experience with DRC Core Sectors an added advantage
• Experience in using information management systems, as relevant.
• Familiarity with the relevant data collection software, preferably Kobo Toolbox, ODK.
• Certification in MEAL fundamentals

Skills and Technical competencies required

• Experience working with NGOs and/or the humanitarian sector, and use of data collection tools.
• Experience working in monitoring and evaluation of relevant program sectors.
• Understanding of qualitative and quantitative methods, using findings and evidence, including participatory methodologies.
• Good understanding of Core Humanitarian Standards (CHS) and ability to apply accountability and ethical standards in everyday work.
• Basic knowledge of data analysis practices and tools and perform data quality control.
• Ability to engage with partners and/or a partnership model of working, when relevant.
• Good skills in supporting organizational learning in programs.
• Facilitation and training skills with diverse audiences of NGO practitioners.
• Competencies to work and deliver under pressure, within time constraints, and to manage job priorities.
• Good skills in MS Word, Excel, PowerPoint and Office365.
• Ability to think critically and apply critical thinking at work.
• Demonstrated interest and ability to learn.
• Good verbal and written communication skills.

“The position is described as urgent, and applications will be reviewed on a rolling basis. Interviews may be conducted before the official closing date of the advertisement.”

Providing equal opportunities, we are committed to creating an inclusive and positive work environment based on mutual respect for all employees. All applicants are considered for employment without attention to race, age, ability, ethnicity, nationality, religion, gender identity, sexual orientation, marital status, or any other factor. At DRC we celebrate diversity and appreciate our employees for the people they are and their unique skills, backgrounds, and perspectives. We encourage all interested candidates to apply. DRC strives to attract, motivate and retain qualified national staff within its programs. As such, we strongly encourage national and diaspora candidates to apply for this position.

Safeguarding:

DRC’s capacity to ensure the protection of and assistance to refugees, IDP’s and other persons of concern depends on the ability of our staff to uphold and promote the highest standards of ethical and professional conduct in relation DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment. DRC conducts thorough and comprehensive background checks as part of the recruitment process.