Norwegian Refugee Council
tendersglobal.net
Job Description
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Description
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The Monitoring, Evaluation, and Learning (MEL) Manager is responsible for leading the strategic
direction and ensuring quality assurance at the country level. This role involves designing and implementing a comprehensive strategy, developing Standard Operating Procedures, and managing the budget for the MEL Unit. The MEL Manager ensures that NRC in Ukraine meets and exceeds NRC’s MEL minimum standards. Additionally, the MEL Manager is tasked with planning and generating the evidence and insights necessary to inform the program and strategic decisionmaking.
Generic Responsibilities
The following is a brief description of the role:
- Responsible for developing the Country Office monitoring, evaluation, and learning strategy and processes, responding to contextual challenges but also ensuring alignment with the regional strategy and global MEL framework, policy, and strategy.
- Develop country office-specific MEL Standard Operating Procedures responding to contextual challenges, according to the NRC MEL minimum standards, ensuring necessary resources.
- Provide technical input to program monitoring and evaluation plans, including methodological guidance and resource planning.
- Ensure the rollout and use of global and regional MEL developments at the country office level. Also, lead technical new developments to respond to MEL needs in the context.
- Provide technical MEL support, guidelines, and capacity building across the country office.
- Line manages country office MEL staff and provides capacity building for area office MEL staff.
- Ensure learning moments are institutionalised in the country office, with systems in place for analysing and using MEL data and supporting the program and Country Management Group to interpret and use learning for strategic and program decision-making. This includes contributing to the development, learning, and adaptation of multi-year program strategies.
- Lead the development of the country evaluation plan and ensure evaluations are completed as per NRC Evaluation Policy and handbook. Encourage the absorption of lessons and recommendations from evaluations, assessments, technical visits, and learning reviews.
- Collaborate with the Head of Programmes and Head of Programme Support Unit to determine suitable MEL indicators and initiatives that advance MEL practice in the country office.
Professional Competencies
- At least 5 years of relevant experience in a related field.
- Advanced degree in economics, research methods, social sciences or in a related field.
- Significant experience in MEL in the humanitarian sector.
- Proven experience in the management of personnel.
- Advanced expertise in qualitative and quantitative data analysis and related tools.
- Experience working with local actors to implement and manage MEL systems.
- Demonstrated experience in facilitating training sessions and capacity sharing initiatives.
- Knowledge of the context in Ukraine or neighbouring countries is preferred.
- Knowledge of Ukrainian or Russian is highly desirable.
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