Monitoring, Evaluation and Learning Officer

Background

As a global leader within the countering extremism and violent extremism community, we effectively build the capacity of communities and governments to promote tolerance, stability, and security.

Our strategic significance is in our ability to be:

• A ‘Think and Do Tank’: A global thought leader and implementer of evidence-based and innovative countering extremism and violent extremism programs.
• International: A diverse organization with a large global footprint and international convening power that leverages a unique global network of policymakers and practitioners.
• Evidence-based: Ensures all programs are supported by robust evidence.
• Neutral: An independent, apolitical, and non-ideological organization providing a neutral and balanced platform for implementation and thought leadership.
• Connected: Connected and engaged with governments, the private sector, civil society and communities across the world to foster local ownership.
• Collaborative: Ensures a meaningful collaborative approach to provide unique opportunities for donors and local partners to work together in programs and establish partnerships that fit the local and national context and find solutions that work.

Key Responsibilities

The Monitoring Evaluation and Learning (MEL) Officer will play a pivotal role in enhancing our program effectiveness and impact by developing and implementing robust MEL frameworks, conducting data analysis, and fostering a culture of learning and continuous improvement. This role is crucial for providing evidence-based insights that support program decision-making, reporting to stakeholders, and aligning Hedayah with international best practices in the field of countering and preventing extremism and violent extremism.

• MEL Framework Development: Develop and implement comprehensive MEL frameworks for Hedayah’s programs, ensuring that they align with project objectives and donor requirements.
• Data Collection and Analysis: Design and oversee data collection methods, including surveys, interviews, and focus groups. Analyze data to assess program effectiveness and impact.
• Impact Assessment: Evaluate the outcomes of programs, measure their impact, and provide insights into areas for improvement.
• Reporting: Prepare and deliver regular reports to stakeholders, donors, and management, showcasing the results and impact of Hedayah’s programs.
• Capacity Building: Work with program teams to build their capacity in MEL methodologies, ensuring that they understand the importance of data for decision-making.
• Learning Culture: Promote a culture of learning within the organization, encouraging staff to reflect on their work, share lessons learned, and continuously improve program implementation.
• Best Practices: Stay updated on best practices and innovations in MEL in relevant fields and integrate them into Hedayah’s programs.
• Collaboration: Collaborate with Hedayah’s program managers, research team, and external experts to ensure that MEL activities are coordinated and aligned with program goals.

Experience and Qualification

• Minimum Bachelor’s degree in a related field (e.g., international development, social sciences, statistics).
• Minimum 5 years of experience in MEL within the context of international development or counter-extremism and violent extremism programs (desirable).
• Proficiency in conducting outcome harvesting on multi-year programs, systematically collecting evidence of outcomes and impacts through a participatory and iterative process.
• Experience in designing and implementing MEL frameworks, including the development of logical frameworks, theory of change models, and result frameworks to guide data collection and analysis.
• Experience in conducting process evaluations to assess the implementation of program activities and to identify strengths and weaknesses in program delivery.
• Familiarity with participatory MEL approaches that involve beneficiaries and stakeholders in data collection, analysis, and decision-making processes.
• Familiarity with participatory impact assessment methods that engage communities in assessing program impacts and outcomes.
• Familiarity with learning approaches to MEL, and capacity to support program adaptations based on MEL findings and to foster a culture of learning and improvement.

Key Skills

• Excellent command of written and oral English.
• Proficient with Microsoft Office.
• Ability to communicate complex ideas clearly, effectively and concisely.
• Constructively managing internal and external relationships with diplomacy, cultural sensitivity and discretion.
• Interpersonal skills and ability to work in a multicultural team environment.
• Strong skills in primary qualitative and quantitative research design and analysis.
• Proficiency in using relevant analytical and data collection tools and software.
• Excellent communication and report-writing skills.
• Strong project management and organizational skills.
• Ability to work in a multicultural and diverse team.