Monitoring, Evaluation, and Learning Officer, VR&P

Job Overview: As part of IRC’s Strategy 100, IRC’s Resettlement, Asylum, and Integration Programs Department will continue and expand on its commitment to delivering impactful programs and services, focusing on raising program quality through giving clients greater influence over program design and delivery, better using research and other evidence, powering decisions with data, and more agile and impactful, outcomes-focused program design. The Monitoring, Evaluation, and Learning Officer will lead the monitoring and evaluation of the Virtual Resettlement & Processing (R&P) program, with a particular focus on the collection, analysis, and use of data on client outcomes via the IRC’s resettlement assessment; and the collection, analysis, and use of client satisfaction data.  The MEL Officer for the VR&P program will also support the program team to pilot and evaluate client satisfaction survey methodologies.  Findings from the evaluation will inform IRC’s approach to obtaining client feedback on the VR&P program, as well as other programs. 

Major Responsibilities: 

Responsibilities include but are not limited to:

• Leading VR&P program evaluation and learning.  This includes, but is not limited to:
• Leading VR&P MEL planning, in close collaboration with the program team, Sr. Director for Innovation, and the Research, Analysis and Learning teams.
• Developing, updating, and managing existing data collection tools and systems in collaboration with program staff, the IRIS/ETO, and Zen Desk teams to ensure programmatic and organizational data needs are met.
• Overseeing administration of the 90 Day Resettlement Assessment for VR&P clients and supporting program staff in analyzing, acting on, and reporting qualitative and quantitative data from the assessment. This includes coding and analyzing qualitative data in Dedoose.
• Developing and maintaining Powerbi Dashboards.
• Establishing data review and action planning routines, in collaboration with the Monitoring & Compliance and VR&P program teams, and holding meetings to capture lessons learned.
• Documenting and disseminating findings and lessons learned from the VR&P program (through donor reporting as well as internal communications and knowledge management processes).
• Overseeing administration of the RAI Client Satisfaction Survey for VR&P clients and supporting the program team to pilot and evaluate client satisfaction survey methodologies.
• Supporting the VR&P program team during project design and proposal development processes.
• Ensuring a DEI-informed approach is applied to MEL planning and implementation.
• Contributing to thought leadership and capacity building related to monitoring and evaluation of the Virtual Resettlement program.
• Supporting other evaluations or research as opportunities arise.
• Other tasks as requested.

Key Working Relationships: 

• This position is based in RAI’s Research, Analysis and Learning Unit and reports to the Sr. Monitoring, Evaluation, and Learning Officer. The MEL Officer will work in close collaboration with other members of the RAL and VR&P HQ program teams, and with the Sr. Director for Innovation.                                                                                                                                 

Job Requirements:

Education:  

• A University degree in a relevant discipline (preferably in Social Sciences, Data Science, or a related field) preferred.

Work Experience: 

• Experience developing and implementing M&E plans; coordinating and/or conducting project evaluations, conducting qualitative and both descriptive and inferential quantitative data analysis. Experience conducting evaluations of programs for refugee or displaced populations preferred. A minimum of 3 years of experience strongly preferred.

Source: https://careers.rescue.org/us/en/job/req54628/Monitoring-Evaluation-and-Learning-Officer-VR-P