Monitoring Officer

The Monitoring, Strategic Data and Evidence Center (MSDEC) focuses on the generation, use and sharing of evidence and data as key contributions to supply chain optimization, programme design, and demonstrating results and achievements.

• The Last Mile Supply Monitoring (LMSM) solution addresses a long-standing challenge of lack of visibility to the last mile of UNICEF’s supply chain. When partners receive supplies, they use the LMSM solution to report supply movements within their supply chain and the data is transformed into visuals available to both partners and UNICEF. Based on the increased visibility, UNICEF and the partner can strengthen programme implementation and identify potential inconsistencies so supplies reach the intended beneficiaries.
• Under the supervision of the Monitoring Specialist within the Supply Chain Projects Unit in Monitoring, Strategic Data and Evidence Center (MSDEC) and in the framework of UNICEF Supply Chain Digitalization Initiative, the incumbent will support the introduction of the LMSM solution in Somalia.
• Provide support to the Somalia Country Office in relevant areas related to the country-wide implementation of LMSM including setting up and providing user support and remote assistance to the UNICEF trainers during the training of local partner LMSM users.
• Support in the overall project management of the LMSM solution in Somalia by e.g., preparing relevant materials. Participate in activities to create healthy stakeholder relationships to ensure a good collaboration with different UNICEF divisions and offices such as preparing for relevant meetings and develop written updates.
• Monitor the use of the LMSM application and dashboard and collect user feedback to understand potential platform and dashboard enhancements. Communicate findings to relevant colleagues and support the implementation of the enhancements, including by testing.
• Support improvements to the training approach and material. Identify and implement a relevant platform to share relevant guidance and training materials with the LMSM users and trainers.
• Develop LMSM communication and advocacy materials such as the LMSM intranet page, relevant handouts and present the LMSM project in meetings with regions, countries or senior management.
• Collect learnings from the Somalia experience to inform the global scale up of the LMSM project through observations, surveys or app feedback mechanisms. Also, support the preparation of the global scale up project, as required.
• Perform any other duties or assignments as requested by the supervisor.

To qualify as an advocate for every child you will have…

Education

• An advanced university degree (master’s or higher*) in Business Administration, Public Health, Supply Chain Management, Social Sciences, or other related discipline.
• A first University Degree in a relevant field combined with 2 additional years of professional experience may be accepted in lieu of an advanced university degree.

Work Experience

• At least 2 years of progressive experience with logistics or supply chain management, including monitoring of the supply chain and using data to strengthen the performance – preferably in emergency settings such as Somalia.
• Specific UNICEF experience and knowledge of internal systems and processes is a strong asset.
• Project management experience involving local government and non-government stakeholders.
• Hands-on experience with development of training materials and facilitation of trainings. Also, experience with development of procedures such as standard operating procedures.
• Experience in building and maintaining excellent business relationships among different stakeholders.

Languages

• Fluency in English. Fluency in French is an asset.

Source: https://jobs.unicef.org/cw/en-us/job/571652