Monitoring Officer (Reporting in Emergency) – P2  

UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.

At UNICEF, we are committed, passionate, and proud of what we do. Promoting the rights of every child is not just a job – it is a calling.

UNICEF is a place where careers are built: we offer our staff diverse opportunities for personal and professional development that will help them develop a fulfilling career while delivering on a rewarding mission. We pride ourselves on a culture that helps staff thrive, coupled with an attractive compensation and benefits package.

Visit our website to learn more about what we do at UNICEF.

For every child, peace

UNICEF Syria was established in 1970 and has been working with partners to help empower children to fully claim and enjoy their rights under the Convention on the Rights of the Child.

UNICEF works with partners across Syria to deliver supplies, services, and expertise in areas of Child Protection, Education, Health, Nutrition, Water, Hygiene and Sanitation for every child. UNICEF also provides humanitarian assistance when needed.

Syria continues to face one of the most complex emergencies in the world. Unprecedented humanitarian needs are compounded by displacement inside the country and across its borders, extensive destruction of civilian and social services infrastructure, devastating impacts on the economy, and most importantly, the breakdown of the social fabric that stitched the country together for decades.

Today, 90% of people in Syria live in poverty, most are unable to make ends meet or bring food to the table. Families have had their resources depleted, with limited employment opportunities, skyrocketing prices, and shortage of basic supplies. For most people, the current socio-economic challenges represent some of the harshest and most challenging circumstances they have faced since the beginning of the crisis 11 years ago.

In 2024, 16.7 million people need humanitarian assistance. This is the highest number of people in need ever recorded in Syria since 2011. The education sector identifies 7.2 million children and education personnel in need of assistance. This is largely due the ongoing conflict, continued displacements, the unprecedented economic crisis, and deepening poverty. The impact of the earthquakes in 2023 and the hike in price of commodities triggered by the overall global economic situation and the impact of sanctions are further compounding the dire situation.

For information of the work of our organization, please visit our website: UNICEF Syria  

How can you make a difference? 

By ensuring programmes are effectively monitored and reported, the Monitoring Officer will help optimize resources and improve outcomes for children of Syria. Accurate reporting highlights successes and areas for improvement, driving better decision-making. This role will strengthen the trust and accountability, securing ongoing support for UNICEF’s mission.

Purpose of the Job 

The purpose of this position is to support the Planning and Monitoring Specialist within the Field Operations and Emergency section. The role involves coordinating the monitoring and reporting of UNICEF interventions, ensuring that the office produces high-quality reports in line with corporate reporting requirements. Additionally, the position supports the Emergency team in preparing various need-based reports in coordination with field teams at field offices and the programme section at the country office level.

The incumbent is expected to contribute significantly to organization-wide monitoring and reporting needs.

Key functions, accountabilities and related duties and tasks 

The Monitoring and Reporting Officer will be responsible to support the Field Operations and Emergency team in situation/programme monitoring and reporting functions. This role ensures that all UNICEF reporting requirements red fulfilled, and UNICEF’s progress is effectively tracked, documented, reported and communicated.

Key Responsibilities:

1. Situation and Programme Monitoring:

-Provide regular update to the Emergency team on the humanitarian situation and its impact on children.
-Coordinate with the PMR team to receive quality data and validate the of the data reported by field team by comparing the data/reports provided/circulated by the PMR team.
-Provide real-time feedback to the Emergency team based on the available data to facilitate timely adjustments and improvements.

2. Reporting 

-Prepare timely and accurate reports for internal and external stakeholders, including donors and partners.
-Compile and synthesize data from various sources to produce high-quality reports.
-Perform final edits and proof reading of various corporate reports.
-Coordinate with the PMR team for data validation and ensure that the data in the narrative reports are aligned with the various performance monitoring data shared by PMR team.
-Collect inputs /data for various types of reports including SitReps, ENSY/COAR, RAM Situation Updates and donors’ reports in line UNICEF’s standards and guidelines.
-Develop visual aids, such as charts and graphs, to enhance the presentation of data.

3. Capacity Building:

-Conduct training sessions and workshops for staff and partners on monitoring and reporting.
-Provide technical support and guidance to field teams on monitoring and reporting activities.
-Promote a culture of learning and continuous improvement within the organization.

4. Knowledge Management:

-Provide support to the Planning and Monitoring Specialist, and KM Consultant in  the implementation of ECM /structuring and rolling out of the Field Operations SharePoint site and provide support in the set-up of other KM uses of UNICEF technology.  
-Support development of the KM strategy for the Field Operations and Emergency team.
-Support documentation and dissemination of the best practices related to Emergency response.

5. Coordination and Collaboration:

-Work closely with program teams, partners, and stakeholders to ensure effective coordination of monitoring and reporting activities.
-Participate in meetings and workshops to share findings and support the emergency team in program planning and reporting.

To qualify as an advocate for every child you will have…

Minimum requirements:

Education: University degree (Bachelor or higher) is required in one of the following fields: international relations, political science, communications, international development, social sciences, development studies, or a related technical field. 

Work Experience: 
– A minimum of two (2) years of professional experience in humanitarian programme monitoring, including strong focus on monitoring and reporting.
– Experience in humanitarian contexts is required.

Skills: Proficiency in data analysis and reporting.

Language Requirements: Fluency in English is required. 

Desirables:

Work Experience: 
– Experience of working in a developing country is considered as an asset.
– Field work experience will be considered an asset.
– Experience in the UN/UNICEF or humanitarian organization will be considered an asset. 
– Work experience and/or familiarity with emergency is a strong advantage. 

Skills: 
-Strong analytical and report-writing skills.
-Strong communications skills, verbal and written.
-Strong networking and negotiation skills.
-Ability to work in a multicultural environment and establish harmonious working relationships, both within and outside the organisation.
-Ability to contribute to formulation of strategies and policies.
-Good Knowledge/Data Management Skills.
-Excellent communication and interpersonal skills.
-Ability to work independently and as part of a team.

Language Requirements: Knowledge of Arabic or a local language will be an advantage.  

For every Child, you demonstrate…

UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values

The UNICEF competencies required for this post are…

UNICEF competencies in building and maintains partnerships, demonstrates self-awareness and ethical awareness, drive to achieve results for impact, innovates and embraces change, manages ambiguity and complexity, thinks, and acts strategically, works collaboratively with others and nurtures, and leads and manages people.

Familiarize yourself with our competency framework and its different levels.

UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic.

We offer a wide range of measures to include a more diverse workforce, such as paid parental leave, time off for breastfeeding purposes, and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements.

UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority, and discrimination. UNICEF is committed to promoting the protection and safeguarding of all children. All selected candidates will undergo rigorous reference and background checks and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

UNICEF appointments are subject to medical clearance.  Issuance of a visa by the host country of the duty station is required for IP positions and will be facilitated by UNICEF. Appointments may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Should you be selected for a position with UNICEF, you either must be inoculated as required or receive a medical exemption from the relevant department of the UN. Otherwise, the selection will be canceled.

Remarks:

As per Article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity.

UNICEF’s active commitment to diversity and inclusion is critical to deliver the best results for children. For this position, eligible and suitable female candidates are encouraged to apply.

Government employees who are considered for employment with UNICEF are normally required to resign from their government positions before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason. 

UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training). UNICEF will not ask for applicants’ bank account information.

All UNICEF positions are advertised, and only shortlisted candidates will be contacted and advance to the next stage of the selection process. An internal candidate performing at the level of the post in the relevant functional area, or an internal/external candidate in the corresponding Talent Group, may be selected, if suitable for the post, without assessment of other candidates.

Eligible staff members on fixed-term, continuing or permanent contracts applying to IP TA positions in a duty station designated as L2/L3, may be able to retain a lien and their fixed-term entitlements, subject to approval by their Head of Office. The conditions of the temporary assignment will vary depending on the status of their post and relocation entitlements may be limited as per the relevant policies.

Syria is non-family duty station, with an E hardship classification. 

Additional information about working for UNICEF can be found here.

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