Multimedia Technician I

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OBJECTIVE OF THE OFFICE/DEPARTMENT

This is a requisition for employment at the Pan American Health Organization (PAHO)/Regional Office of the World Health Organization (WHO)

The objective of the Department of Communications (CMU) of the Pan American Health Organization is to lead in the development, implementation and management of PAHO’s corporate communication strategy at all levels, internally and externally, within a complex range of media outlets and platforms and media relations and a 24/7 information cycle. Corporate communication is essential to PAHO’s mission and strategic priorities and the advancement of the principles and practices of communication in support of sound public health principles and practices and PAHO’s mission in the delivery of technical cooperation in the Region of the Americas. As the lead multilateral health organization in the Region of the Americas and globally recognized, PAHO’s communication must be “best in class” utilizing the necessary leadership, strategies, approaches, tools and technologies in support of PAHO’s roles and responsibilities across a multiplicity of languages, cultures and political dynamics, with a keen focus on public health, science and evidence.

DESCRIPTION OF DUTIES

Under the general supervision of the Director, Communications (CMU), and the direct supervision of the Advisor, Multimedia, the incumbent is responsible for, but not necessarily limited to, the following assigned duties:

a)Conceive, coordinate and execute the production of multimedia products such as public service announcements, documentaries, Livestream, press conferences, presentations, promotional videos and others, to ensure the timely delivery of high-quality products both in terms of content and format;

b)Provide creative and technical expertise to relevant PAHO technical entities, country offices and centers for making cost-effective and collaborative multimedia products that meet their agreed objectives and engage both specialized and general audiences within and external to PAHO;

c)Identify and design tools to effectively market and disseminate multimedia products to effectively reach their desired audiences, create a greater impact of messages and raise awareness about the work of the Organization;

d)Identify areas of collaboration and strengthen partnerships with PAHO counterparts at WHO, other UN Agencies, NGO and the private sector to use resources effectively in achieving common goals;

e)Produce and edit videos, photographs and multimedia for/at important PAHO events or scenes for broadcasting or other purposes; select and shoot footage in the field and studio; use complex video equipment; set focus, lighting, etc.; identify scenes and sounds based on subject matters and composition; translating ideas into images; editing documentaries videos;

f)Coordinate multimedia and footage requests both internally and externally; identify the nature of the request and costs; establish timelines and means of delivery and process PAHO/WHO license agreements and payment for usage of footage when necessary to ensure timely delivery of materials, appropriate usage footage and credit to the Organization;

g)Coordinate the organization and cataloging of the video archive to ensure logical and rapid access to video materials during postproduction processes and serve as a platform during the process of implementing the digital institutional memory;

h)Videotape and edit video documentaries, public service announcements and other audiovisual products to support technical areas and country offices in their communication and multimedia needs;

i)Originate and submit budgets for video productions. Plan, organize and coordinate field missions to the Region, review travel plans, safety regulations and working agendas in collaboration with technical areas and country offices to ensure and optimize the video production process and safety of the team;

j)Digitize, stream and disseminate videos and live events into PAHO YouTube Channel, Facebook and Livestream to achieve greater visibility and dissemination of the work of the Organization;

k)Perform other duties as assigned.

REQUIRED QUALIFICATIONS

Education:

Essential: Certificate of completion of high school, with formal technical training in applied visual arts, graphic arts, graphic media, photography or a related field.

Desirable: Formal technical training in applied visual arts, graphic arts, graphic media or a related field would be an asset.

In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. PAHO, only considers official degrees obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO).The list can be accessed through the link:http://www.whed.net/.PAHO will also use the databases of the Council for Higher Education Accreditation http://www.chea.org/ and College Navigator, found on the website of the National Centre for Educational Statistics, https://nces.ed.gov/collegenavigator to support the validation process.

Experience:

Essential: Six years of experience in applied visual arts, graphic arts, graphic media, branding and marketing or related field.

Desirable: Working experience, in applied visual arts, graphic arts, graphic media, branding and marketing or related field.

SKILLS:

PAHO Competencies:

·Overall attitude at work: Maintains integrity and takes a clear ethical approach and stance; demonstrates commitment to the Organization’s mandate and promotes the values of the Organization in daily work and behavior; is accountable for work carried out in line with own role and responsibilities; is respectful towards, and trusted by, colleagues and counterparts.

·Teamwork: Collaborate and cooperate with other/Deal effectively with conflict – Creates team spirit; promotes collaboration and open communication in the team; proactively supports others; welcomes team responsibilities and drives team results; promotes knowledge sharing in the team. Proactively identifies conflicts and facilitates their resolution in a respectful manner; tactfully resolves conflicts between or with others and takes action to reduce any possible tension; effectively builds a rapport with individuals and teams, establishing good personal and professional relationships, as well as minimizing risk of potential conflict.

·Respecting and promoting individual and cultural differences: Relate well to diversity in others and capitalize on such diversity – Treats all people with dignity and respect. Relates well to people with different cultures, gender, orientations, backgrounds and/or positions; examines own behavior to avoid stereotypical responses; considers issues from the perspective of others and values their diversity.

·Communication: Express oneself clearly when speaking/Listen/Write effectively/Share knowledge – Foresees communication needs of audience and targets message accordingly. Facilitates open communication; encourages others to share their views openly and takes time to understand and consider their views. Writes down ideas in a clear, structured, logical and credible way; drafts and supports the development of guidelines, policies and procedures. Shares relevant information openly and ensures that the shared information is understood; considers knowledge sharing as a constructive working method and demonstrates awareness of the Organization.

·Knowing and Managing Yourself: Remain productive/Continuously learn – Remains objective and focused even in a “changing and moving” environment; continues to display positive behavior when facing some constraints; keeps challenges in perspective. Seeks all relevant information for decision making from a wide range of sources; quickly learns new competencies and skills that expand role capability; shows rapid understanding of new and/or complex information relevant to job.

·Producing results: Work efficiently and independently/ Deliver quality results/Take responsibility – Prioritizes work, monitors own progress against objectives and adapts plans as required; communicates adjustments as necessary. Acts proactively and stimulates action as needed; handles problems effectively and constructively. Produces high-quality results and workable solutions that meet clients’ needs. Works independently to produce new results and sets own time lines effectively and efficiently. Demonstrates positive attitude in working on new projects and initiatives. Demonstrates accountability for own success, as well as for errors; learns from experience.

Technical Expertise:

High degree of theoretical and practical knowledge of the principles of multimedia and communication, digital technologies and information management applicable to multimedia products and its dissemination for a wide variety of audiences.

In-depth knowledge of industry standard computer software to produce a wide-range of high -quality multimedia content including audio, video and animation. Ability to use Final Cut, Aperture; Animation Motion, Adobe Photoshop and After Effect.

Ability to adapt and make decisions under pressure in changing and difficult conditions always safe-guarding the team and protecting the best interests of the Organization.

Ability to create a harmonious and friendly working environment to achieve established goals.

Ability to work harmoniously as a team in a multidisciplinary and international environment.

Ability to coordinate, monitor and control multimedia production processes in several projects, including task assignment, developing/adjusting production and operational procedures, evaluating priorities, coordinating and supporting day-to-day activities.

Excellent communication, analytical, interpersonal and coordination skills as well as leadership to assess needs, seek solutions, motivate a team.

Theoretical and practical skills in photography, film and paper processing, quality control, professional printing and digital imaging techniques.

Languages:

Very good knowledge of English or Spanish with a working knowledge of the other language.

IT Skills:

Demonstrated ability to effectively use current technology and software, as well as Enterprise Resource Planning (ERP). Other IT skills and knowledge of software programs such as Microsoft Excel, Outlook, OneDrive, PowerPoint, Teams, SharePoint, and Word are considered essential.

REMUNERATION

Annual Salary: (Net of taxes)

USD $57,889.00

ADDITIONAL INFORMATION (Local Recruitment)

This vacancy notice may be used to fill other similar positions at the same grade level.

Only candidates under serious consideration will be contacted.

A written test may be used as a form of screening.

Any appointment/extension of appointment is subject to PAHO Staff Regulations, Staff Rules and e-Manual.

For information on PAHO please visit: http://www.paho.org

PAHO/WHO is an ethical organization that maintains high standards of integrity and accountability. People joining PAHO are required to maintain these standards both in their professional work and personal activities.

PAHO/WHO also promotes a work environment that is free from harassment, sexual harassment, discrimination, and other types of abusive behavior. PAHO conducts background checks and will not hire anyone who has a substantiated history of abusive conduct.

PAHO/WHO personnel interact frequently with people in the communities we serve. To protect these people, PAHO has zero tolerance for sexual exploitation and abuse. People who commit serious wrongdoing will be terminated and may also face criminal prosecution.

PAHO/WHO is committed to workforce diversity. PAHO/WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.

PAHO offers an attractive compensation package including an annual net salary (subject to mandatory deductions for pension contributions and health insurance).Other benefits include: 30 days annual leave, dependency benefits, pension plan, and health insurance scheme.

All applicants are required to complete an on-line profile to be considered for this post.

Administrative/support positions in Washington, D.C. are open to Washington, D.C. metropolitan area residents only. Candidates must be U.S. Citizens or hold a Permanent Resident Alien card (Green Card).

Candidates will be contacted only if they are under serious consideration.A written test and/or interview will be held for this post.The post description is the official documentation for organizational purposes.

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