Multisector Programme Manager-Nigeria

INTERSOS is an independent humanitarian organization that assists the victims of natural disasters, armed conflicts and exclusion. Its activities are based on the principles of solidarity, justice, human dignity, equality of rights and opportunities, respect for diversity and coexistence, paying special attention to the most vulnerable people**.**

Terms of reference

Job Title: Multisector Programme Manager

Code: SR-49-9394

Duty station: Maiduguri

Starting date: 01/07/2024

Contract duration: 9 months

Reporting to: Head of Programme

Supervision of: about 5 national Managers/Officers

Functional Supervisor: N/A

Type of duty station: Non-family duty station

General context of the project

With over a decade of conflict, there have been devastating humanitarian consequences across North-East (Borno, Adamawa, and Yobe (BAY) states) and the North-West Nigeria. According to the Humanitarian Needs Overview 2023, an estimated 8.3 million women, men, and children need some form of humanitarian and protection assistance. Over 2 million people have been forced to flee their homes due to persistent violence and remain internally displaced. Food insecurity and malnutrition are exacerbated by inflation, poverty, and restricted access due to insecurity, which impedes livelihood opportunities. Gender-based violence (GBV) has been a significant protection concern faced by IDP women and girls in the area. Numerous basic infrastructure like hospitals, clinics, water supplies are damaged, posing constraints on essential service provision. Epidemics like cholera arising from flooding and overcrowded setting put extra stress to the already vulnerable communities.

In support to the coordinated humanitarian response in the region, INTERSOS has been implementing integrated projects addressing critical gaps in protection, health and nutrition, WASH, food security & livelihoods, and Camp Coordination and Camp Management for the vulnerable population in 4 States in Nigeria (Borno, Adamawa, Yobe and Zamfara), with funding support from BHA, ECHO, WFP, UNHCR, UNDP, etc.

General purpose of the position

• To provide full managerial and technical leadership and responsibility for the operational planning, implementation, monitoring, accountability and reporting — including procurement, staff recruitment, and financial supervision of expenditures against target activities.
• S/he will support training and will supervise all the activities in the field locations.
• S/he is responsible of regular donor reporting and attends technical coordination meetings, the incumbent work under overall supervision of the Head of Programmes, and very close liaison with the Medical Coordinator, Protection Coordinator and sector leads for technical support.
• S/he will need to co-ordinate effectively with logistics, human resources, finance, security, and the MEAL departments to ensure that field operations are implemented with least possible interruptions.

Main responsibilities and tasks

The PM manages, coordinates and supervises the projects staff for the operational planning of activities and services, ensuring timely and quality implementation and monitoring in compliance with relevant Standard Operating Procedures, International Principles, and Guidelines as well as INTERSOS Fundamental Charter and Code of Ethics.

Project Management

• Planning, coordinating, monitoring, and evaluating the implementation of the multisectoral projects, ensuring timely and quality delivery of services as per approved proposals, work plans, and budgets.
• Ensure, in line with INTERSOS internal rules and regulations, donor regulations, and international humanitarian standards (such as SPHERE) the management of the projects
• Conduct regular field visits to assess program quality and progress toward objectives, facilitate collective problem solving with staff and other stakeholders to address challenges
• Monitoring financial supervision of expenditures an appropriate budget management
• Coordinating with the finance and logistic department to procure material necessary for the implementation of the activities in a timely manner to ensure adequate supply at the intervention sites
• Plan and distribute tasks and workload among the teams, guiding their understanding of the issues linked to the Project and the Mission through regular working meetings and feedback, in order to ensure an efficient deployment of the resources and the achievement of the expected goals
• Inform the field team on the instructions given by the capital promoting fluent, smooth written and oral communication and information flow, and ensure confidentiality and full compliance with security rules and medical ethics
• Supervise the projects material resources put at INTERSOS ’s disposition in order to ensure correct use and longevity
• Supervise all orders (medical and logistical) and the Project’s purchases as well as the financial indicators, with the support of the capital referents, in order to ensure efficiency, adequate supply at the intervention sites, and early detect deviations and their causes.
• Ensure appropriate budget management
• Monitor the risks and threats around the project(s), documenting the situation and analyzing the consequences of political decisions or negotiations in the course
• Proactively participate in relevant technical coordination meetings and working groups.
• Support the mission in designing high-quality projects that integrate WaSH, health, nutrition, and protection.

Staff Supervision

• Provide technical supervision and guidance to the medical team, both for the Mobile Team and the staff in the static facilities.
• Be responsible for the proper application of HR policies and associated processes (recruitment, training, briefing/debriefing, evaluation, potential, detection, staff’s development, and internal communication) in order to ensure both the sizing and the amount of knowledge required for the activities he/she is accountable for
• Identify training needs, provide individual follow-up and coaching, carry out the end-of-mission evaluation of the team members and lead internal communication initiatives in order to facilitate people’s integration and professional development and to maximize their capabilities and commitment to the project’s goals.
• Ensure that internal performance reviews (IPRs) are completed for all projects staff and filed with the HR as per INTERSOS policies.

Reporting

• Developing regular reports, including donor reporting and the monthly Project Appraisal Tool (PAT) and sitreps are completed in time, and supported with accurate data
• Ensuring accurate data collection and reporting are submitted in a timely manner for all activities within the project
• Elaborate the Project’s institutional memory, keeping written records (and file them) on its development

Required profile and experience

Education

• University degree or equivalent level in social science, development, public health, or similar disciplines.
• Desirable degree/Master’s in project management.

Professional Experience

• At least 5 years of significant international experience in similar positions in the humanitarian INGO sector.
• Experience in CCCM, Protection, WASH, Health an advantage
• Extensive working experiences in Project Cycle Management.
• Solid knowledge of budgeting and multi-donor grants
• Demonstrated knowledge of financial monitoring and reporting tools
• Experience working in security hostile environments.
• Proficient knowledge of Sphere and other international guidelines and standards in humanitarian emergencies.
• Experience in working with IDPs or refugees.

Professional Requirements

• At least 5 years of significant international experience in similar positions in the humanitarian INGO sector.
• Experience in CCCM, Protection, WASH and Health an advantage
• Extensive working experiences in Project Cycle Management.
• Solid knowledge of budgeting and multi-donor grants
• Demonstrated knowledge of financial monitoring and reporting tools
• Experience working in security hostile environments.
• Proficient knowledge of Sphere and other international guidelines and standards in humanitarian emergencies.
• Experience in working with IDPs or refugees.

Languages

• Proficiency in English (conversation, reading and writing) required

Personal requirements

• Excellent team-working and team-building skills, as well as the ability to work under high pressure and with flexibility
• Excellent interpersonal and communication skills and ability to work and integrate into a multicultural team
• Problem solver, dynamic, mature
• Confidently able to deal with authorities and donors
• Pro-active approach to work
• Able to work independently as well as being a strong team player
• Flexibility, and capacity of managing stress, good diplomatic skills
• Available to share accommodation blocks when required