National Consultant - Multimedia Production, CONNECT Initiative, Vientiane, Lao People's Democratic Republic - Tenders Global

National Consultant – Multimedia Production, CONNECT Initiative, Vientiane, Lao People’s Democratic Republic

WHO - World Health Organization

tendersglobal.net

Purpose of Consultancy

This role provides communication support, with a focus on content and multimedia production, to the CONNECT initiative (the Community Network Engagement for Essential Healthcare and COVID-19 Responses through Trust), which was created by a coalition of government partners, with the support of the World Health Organization (WHO), to empower local ownership of health through building governance beyond the health sector.

Background

Through strengthening the core capacities required under the IHR (2005), including communication and community engagement, countries can save lives and protect health during outbreaks and health emergencies. In Lao People’s Democratic Republic, the COVID-19 pandemic has highlighted and exacerbated long-standing challenges in community health.

Led by the Ministry of Health and Ministry of Home Affairs, and supported by WHO, the CONNECT initiative focusses on building trust between health-care providers and communities, working closely with local leaders to improve communication with villagers and demand for essential health care such as vaccination, and maternal and child health services. It also aims to improve local governance, build trust, address social factors that and therefore enhance health equity, for lasting change.

In this regard, the WHO Country Office seeks to support communication and community engagement preparedness and response capacity to address ongoing and future outbreaks and other public health emergencies.

CONNECT has proven highly effective in building trust and increasing prioritization of health. Knowledge sharing allows community members, healthcare workers, and local leaders to share their positive experiences, testimonials, learnings and progress on trust building, vaccine coverage increases, and service improvement with other communities taking part in CONNECT or those seeking similar improvements. Upscaling this approach will provide significant benefits through 1) improving follow up of CONNECT modules and progress with success-based content allowing for ongoing engagement and motivation; and 2) highlighting “wins” made in vaccination coverage improvements and quality, at district, provincial and subnational levels, increasing interest and support for quality community engagement and vaccine trust-building activities.

The WHO Country Office, therefore, seeks a national consultant to support communication for the CONNECT initiative, with a focus on content and multimedia production, particularly highlighting progress at the community level in ways which can be shared with other communities.

Deliverables

Under the supervision of the Technical Officer, Coordination and Communication for Health (TO C4H) in the Country Office and in collaboration with the technical team of the WHO CONNECT initiative and other national and international communications consultants and staff members, the Consultant will be responsible for delivering the following:

  • Producing multimedia and other forms of content (including video, photos, interviews, profiles, social media content and others) highlighting success stories and progress on community-level health achieved by healthcare workers, village authorities, Ministry of Health and/or Ministry of Home Affairs staff, and others supported via the CONNECT initiative.
  • Liaise with technical units within WHO, Ministry of Health and other Ministries, and mass media organisations to develop communication materials to promote CONNECT with Government, donors and other partners as required.
  • Support utilization and deployment of WHO Lao PDR and other communication materials via CONNECT initiative outreach efforts, and advise on amendments, alternatives, and additional needs.
  • Support distribution of produced material via CONNECT supportive supervision WhatsApp Groups.
  • Support integration of Communications for Health (C4H) principles into ongoing and future CONNECT work.

Output/s

Output 1: Producing multimedia and other forms of content (including video, photos, interviews, profiles, social media content and others) highlighting success stories and progress on community-level health achieved by healthcare workers, village authorities, Ministry of Health and/or Ministry of Home Affairs staff, and others supported via the CONNECT initiative.

Deliverable 1.1: Produce 15 short-form simple videos from CONNECT communities – where community members, healthcare workers or local officials share key insights – produced to share with other communities
Deliverable 1.2: Develop 25 social media and media appropriate local-level case studies to share in national and provincial media, on key health social media platforms, and other platforms as appropriate, including with community members as vaccination advocacy products

Output 2: Liaise with technical units within WHO, Ministry of Health and other Ministries, and mass media organisations to develop communication materials to promote CONNECT with Government, donors and other partners as required.

Deliverable 2.1: Produce visibility material as required in addition to the above, and/or ensure proper distribution to Government, partners and other stakeholders.

Output 3: Support utilization and deployment of WHO Lao PDR and other communication materials via CONNECT initiative outreach efforts, and advise on amendments, alternatives, and additional needs.

Deliverable 3.1: Support deployment of communications materials via CONNECT outreach, and report back on any changes required to communications products or other relevant guidance.
Deliverable 3.2: Share at least 15 case studies via CONNECT WhatsApp networks, to maintain engagement and highlight progress among peers, and report back on areas for potential enhanced engagement via WhatsApp Groups.

Qualifications, experience, skills and languages

Educational Qualification

Essential: University degree related to Social Science, Marketing, Advertising, Communications, Journalism, Public Relations, Multimedia Production, Public Health or related field from a recognized university.
Desirable: Masters’ degree related to Social Science, Communications, Journalism, Public Relations, Public Health or related field from a recognized university

Experience

Essential: A minimum of two years’ work experience in communication.
Desirable: Experience in working with international organizations. Experience in public health will be an advantage.

Skills / Technical skills and knowledge:

  • Excellent video production and photography skills
  • Good knowledge of public health concepts
  • Excellent knowledge on social media and content development
  • High competence on knowledge sharing and capacity building
  • Proficiency in standard MS Office applications including MS Excel, MS Word and MS PowerPoint are essential
  • Proficiency in Adobe and/or equivalent multimedia editing software

Other requirement:

Selected candidate must have their own personal laptop.

Language requirements:

Proficient English and Lao (speaking, reading and writing) is essential.

Location

Vientiane, Lao People’s Democratic Republic

Travel

On a regular basis, the Consultant will be expected to travel outside Vientiane Capital around Lao PDR.

Remuneration and budget

Remuneration: USD 1,600 (monthly)
Expected duration of contract: 5 months, target start date will be 1 August 2024

Applicants are required to submit in a cover letter which includes a summary on how they will deliver on TOR and indicate their fee rate.

Additional Information:

• This vacancy notice may be used to identify candidates for other similar consultancies at the same level.
• Only candidates under serious consideration will be contacted.
• A written test may be used as a form of screening.
• If your candidature is retained for interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.
• For information on WHO’s operations please visit: http://www.who.int.
• The WHO is committed to creating a diverse and inclusive environment of mutual respect. The WHO recruits workforce regardless of disability status, sex, gender identity, sexual orientation, language, race, marital status, religious, cultural, ethnic and socio-economic backgrounds, or any other personal characteristics.
The WHO is committed to achieving gender parity and geographical diversity in its workforce. Women, persons with disabilities, and nationals of unrepresented and underrepresented Member States (https://www.who.int/careers/diversity-equity-and-inclusion) are strongly encouraged to apply for WHO jobs.
Persons with disabilities can request reasonable accommodations to enable participation in the recruitment process. Requests for reasonable accommodation should be sent through an email to [email protected]
• An impeccable record for integrity and professional ethical standards is essential. WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter (https://www.who.int/about/who-we-are/our-values) into practice.
• WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of short-listed candidates.
• WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
• Consultants shall perform the work as independent contractors in a personal capacity, and not as a representative of any entity or authority.
• WHO shall have no responsibility for any taxes, duties, social security contributions or other contributions payable by the Consultant. The Consultant shall be solely responsible for withholding and paying any taxes, duties, social security contributions and any other contributions which are applicable to the Consultant in each location/jurisdiction in which the work hereunder is performed, and the Consultant shall not be entitled to any reimbursement thereof by WHO.
• Please note that WHO’s contracts are conditional on members of the workforce confirming that they are vaccinated as required by WHO before undertaking a WHO assignment, except where a medical condition does not allow such vaccination, as certified by the WHO Staff Health and Wellbeing Services (SHW). The successful candidate will be asked to provide relevant evidence related to this condition. A copy of the updated vaccination card must be shared with WHO medical service in the medical clearance process. Please note that certain countries require proof of specific vaccinations for entry or exit. For example, official proof /certification of yellow fever vaccination is required to enter many countries. Country-specific vaccine recommendations can be found on the WHO international travel and Staff Health and Wellbeing website. For vaccination-related queries please directly contact SHW directly at [email protected].
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