National IT consultant to upgrade the Health & Nutrition Training package into a Digital Learning Platform for health staff, UNICEF Myanmar, 3 months (Home-based/Remote)

This consultancy vacancy is to hire a national consultant to to review and upgrade the existing training package to ensure the capacity of health workers/volunteers is better upskilled and reskilled.

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential. 

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone. 

And we never give up. 

For every child, innovation

UNICEF Myanmar

Purpose of Activity/Assignment:

Globally, the impact of the COVID-19 pandemic affected all sectors including health, especially in service deliveries. There are however many good lessons gained from that experience to recover and restore the system effectively and efficiently.

Health systems are complex and depend on the crucial roles that competent health workers play in performing or mediating most health system functions. Therefore, the health worker’s capacities are constantly to be upskilled and reskilled. However, frequent, and lengthy traditional lecture-style in-person training often pulls the health workers and interferes with the service provision and the training is costly.  Given the progress in digital literacy, increasing affordability, and growing access to digital devices in most LMICs, digital solutions can complement well in training the health workforce.

UNICEF Health & Nutrition section wishes to pilot the use of open learning materials by health workers/volunteers who are playing a crucial role in the provision of basic primary health services in hard-to-reach areas. Therefore, the existing training packages must be further enhanced with audio lessons as well as video materials to facilitate the use of open learning materials and remain accessible.

Therefore, UNICEF is seeking to hire an IT consultant to review and upgrade the existing training package to ensure the capacity of health workers/volunteers is better upskilled and reskilled.

Scope of Work:

UNICEF needs to hire a national IT consultant to conduct a review, addition of new content, and improvise the transaction of the modality of the existing training package. The current contents of the training package include mostly PowerPoint slides for each subject, images/pictures, and a few videos with scripts that are not organized as one interactive lesson. To upgrade the existing training package, one national consultant with expertise in IT needs to be hired. The IT expert with programming skills will work to make the content available both online and offline, as well as support in developing relevant videos, a readily available interface, assessment tools/interface for learners, certificate printing, and course evaluation. The national IT consultant will work to upgrade the available resource package. The current training package will be revised to include the following:

Learning Content Management

1. Inclusion of guidance on the use of the long-term open learning materials (8 hours of self-learning materials for 10 modules of cold chain training module (estimated 45 minutes per module) and enable the function of skipping the training modules series.,
2. Each module will be developed with a 7–10-minute audio presentation which needs to combine PowerPoint and audio scripts, making the lessons more interactive and animated videos based on the contents of the modules.

The materials should be virtually attractive.

3. Embedding content from external sites relevant to reference links and learning videos
4. Learning materials can be accessed both online and offline platforms.
5. Develop the learning content as appropriate for both instructor-led and self-learning styles.

Learning Administration

1. Develop the training module content that can run on UNICEF’s proposed LEARNING PLATFORM (Mobile App and Web version)
2. Support UNICEF’s learning platform focal for the transition of the training modules can perform the functions of scheduling, tracking training activities, and notification system for users.
3. Support in diagnostic tools to identify compliance gaps.

Learning Assessment and Gamification

1. Development and inclusion of assessment tools to evaluate the knowledge and capacity of ethnic health staff/volunteers who will be completing the training package. The self-study materials should have tests, quizzes, and interactive games to sustain interest and to help facilitators engage and understand of contents.
2. Review quizzes should also be well-spaced throughout to ensure key points have been understood and provide opportunities for additional support to those who may be falling behind.
3. Develop interactive functions like reward points on mini-games simulating real-life scenarios, and cases.

Learning Content Language

1. The final materials will be required both in English and Myanmar languages.

All deliverables will require feedback from UNICEF, before acceptance. All products are expected to include high-level quality graphics and audio visuals and commitment to ensuring compliance on guidance on inclusivity and accessibility is incorporated.

Duration of the Contract:

3 months. Delivery-based. Consultant manages his/her own time.

Description of Assignment:

Task 1: 

• Kick-off meeting with UNICEF.
• Collect resource materials for the current training package.
• Collect open learning materials, soft copies, and audio from UNICEF as well as related brief orientation materials.
• Present timeline and proposed strategy for the development of materials, including identifying the key milestones.

Deliverable 1:

Inception presentation slides with updated broad timeline, milestones, and the proposed strategy for revision and upgrading the training package with methodology including stages for reviewing to inform UNICEF planning.

Timeline: 5 working days

Task 2: 

• Develop course objectives and course description.
• Inclusion of mission contents in the package.
• Combining the PowerPoint and audio scripts of the old topics and developing one combined cohesive file making the lessons more interactive and of quality.
• Developing similar audio/visual files for the new contents included in the package including open learning materials.
• Organize all the reading materials with proper numbering and linkages.

Deliverable 2:

Combining the PowerPoint and audio scripts of the old topics and developing one combined cohesive file audio/visual, making the lessons more interactive, embedding content from external sites relevant to reference links and learning videos, and sharing a draft document training module. (Learning Content Management and Learning Administration)

Based on comments and inputs from UNICEF, share a second final draft for review.

Timeline: 30 working days

Task 3: 

• Develop the questions for assessment for learners.
• Creation of a formative assessment system to allow the learners to take tests, quizzes, etc to measure their learning level.
• Develop the assessment layout and structure including completion of certificate design and course evaluation.

Deliverable 3:

Assessment question types, questions, certificate templates, and course evaluations will be developed.

Timeline: 20 working days

Task 4:

Develop a prototype that is ready to be tested.

Deliverable 4:

Develop a prototype that is ready to be tested with facilitators and the iteration schedule.

Timeline: 5 working days

Task 5:

• Finalize all soft copies, and audios and create a link that includes all the materials of the upgrade training package.
• Create lecture files to be downloaded via the Learning Passport (Myanmar) Mobile app to learn offline.
• Finalize the upgraded packages for orientation.
• Submit a completion report.

Deliverable 5:

The final upgraded training package is uploaded in the online link created and accessed through the Learning Passport (Myanmar) dashboard, and mobile app, and can learn offline upgraded training package available (Both Myanmar and English language).Completion reports are available.

Timeline: 10 working days

To qualify as an advocate for every child you will have… 

• Bachelor of Computer Science, Engineering, Social Science or equivalent is required in Application Development, ICT Management, Computer Science, Innovation, Digital Development or another relevant technical field.
• IT expert, at least 3 years of experience in the development of content digitalization.
• Experience in the design of multimedia content, infographics, audio/video, voice-over, storyboarding, and interactive elements of eLearning an advantage.
• Experience with content authoring tools like Articulate Storyline and Adobe Captivate an advantage.
• demonstrate the ability to provide technology solutions to make digital content accessible.
• Good technical understanding and familiarity with information management systems.
• Working experience with UN organization especially in the development of online and offline training programs.
• Demonstrated experience in developing audio and visual content, preferably in education/e-learning products. This should include a list of references.
• Demonstrated ability and experience in coordination, and ability to work as a team is required.
• Fluency in English is a minimum requirement and knowledge of the local language.

**Please complete the following “Expression of Interest Form” and ensure to attach in your applications:  EOI for IT consultant_29.3.2024 (final).doc

For every Child, you demonstrate… 

UNICEF’s values of Care, Respect, Integrity, Trust, Accountability, and Sustainability (CRITAS). 

 To view our competency framework, please visit  here. 

 UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic.

UNICEF offers reasonable accommodation for consultants/individual contractors with disabilities. This may include, for example, accessible software, travel assistance for missions or personal attendants. We encourage you to disclose your disability during your application in case you need reasonable accommodation during the selection process and afterwards in your assignment. 

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check. 

Remarks:  

Only shortlisted candidates will be contacted and advance to the next stage of the selection process. 

Individuals engaged under a consultancy or individual contract will not be considered “staff members” under the Staff Regulations and Rules of the United Nations and UNICEF’s policies and procedures, and will not be entitled to benefits provided therein (such as leave entitlements and medical insurance coverage). Their conditions of service will be governed by their contract and the General Conditions of Contracts for the Services of Consultants and Individual Contractors. Consultants and individual contractors are responsible for determining their tax liabilities and for the payment of any taxes and/or duties, in accordance with local or other applicable laws. 

The selected candidate is solely responsible to ensure that the visa (applicable) and health insurance required to perform the duties of the contract are valid for the entire period of the contract. Selected candidates are subject to confirmation of fully-vaccinated status against SARS-CoV-2 (Covid-19) with a World Health Organization (WHO)-endorsed vaccine, which must be met prior to taking up the assignment. It does not apply to consultants who will work remotely and are not expected to work on or visit UNICEF premises, programme delivery locations or directly interact with communities UNICEF works with, nor to travel to perform functions for UNICEF for the duration of their consultancy contracts.