National Park Centre Assistant

We are now seeking a National Park Centre Assistant to join our team at Danby Lodge National
Park Centre on a permanent, part-time basis, working approximately 600 hours per year,
including one weekend a month alongside hours during the week.

The Benefits

• Salary of £11.98 – £12.38 per hour (pay award pending)
• Local Government Pension Scheme

This is an exciting opportunity for an enthusiastic customer service professional with retail,
cash handling and visitor service experience to provide an outstanding welcome in a stunning
location.

You’ll get to work in the exquisite location of Danby Lodge, set in an idyllic spot on the
banks of the River Esk, surrounded by moorland, woodland, farmland, miles of hedges and
drystone walls and historic buildings, all basking in glorious peace and quiet.

So, if you want to work somewhere you can enjoy a big breath of fresh air and soak up the
sweeping views of the National Park, then apply today!

The Role

As a National Park Centre Assistant, you will help to ensure a high-quality experience with
high standards of presentation are delivered to all visitors at Danby Lodge National Park
Centre.

Helping members of the public to get the most out of their visit to the Centre, you will
provide information about the area, sell high-quality merchandise in the shop and gallery, and
ensure that it’s presented in a professional and welcoming manner.

You will be an advocate for the National Park Authority and actively engaged with the wider
work of the North York Moors National Park.

Working with a team of volunteers, you will engage with our visitors by getting out and about
in the grounds to promote what we have on offer, both on-site and across the National Park.

You will also assist visitors who have additional access needs to ensure that there are no
barriers to the enjoyment of our facilities and provide further help online and over the phone.

Additionally, you will:

• Assist with all areas of the National Park Centre, including events, activities, retail
  administration, art exhibitions, workshops, outdoor learning activities
• Assist with merchandising and display knowledge of retail products
• Assist in maintaining high levels of presentation both inside and outside, including simple
  tasks such as weeding, planting, sweeping and painting
• Undertake social media training and post regular content to our Facebook page

About You

To be considered as a Visitor Centre Assistant, you will need:

• Experience working in a visitor engagement role
• Retail and cash handling experience
• Competent IT skills
• Excellent interpersonal skills
• An eye for detail and basic maintenance skills

Applications must be completed by midnight on Sunday 5 May 2024

Interviews are likely to be held on Wednesday 22 May 2024

Other organisations may call this role Customer Service Assistant, Tourist Centre Assistant,
Information Centre Assistant, Visitor Experience Assistant, or Visitor Information Assistant.

Webrecruit and the North York Moors National Park Authority are equal opportunities employers,
value diversity and are strongly committed to providing equal employment opportunities for all
employees and all applicants for employment. Equal opportunities are the only acceptable way to
conduct business and we believe that the more inclusive our environments are, the better our
work will be.

So, if you’re looking for a new role in an idyllic location as a Visitor Centre Assistant,
please apply via the button shown. This vacancy is being advertised by Webrecruit. The services
advertised by Webrecruit are those of an Employment Agency.