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Post Context/Post Summary
Supreme Headquarters Allied Powers Europe (SHAPE) is the strategic level command responsible for the planning, preparation, conduct and execution of NATO operations, missions, activities and tasks as directed by Council in order to achieve the strategic objectives of the Alliance.
The Reprographic Services Section (REPRO) is responsible for providing centralized high-quality design, production and reproductions services to SHAPE.
The incumbent is responsible for preparing all matters related to producing and distributing designs and products.
Principal Duties
The incumbent”s duties are:
a) Preparing rough drafts, refining designs with illustration software, using colors and effects to visualize concepts, and collaborating with clients and stakeholders to meet their needs.
b) Operating of printing, reproduction and illustration equipment including hardware and software.
c) Completing work requests for reproduction and illustrations, mat cutting (Valiani cutting machine) as requested and assigned.
d) Attending training on assigned machinery with the aim to perform duties at adequate level.
e) Managing printing, reproduction, and graphical supplies level and inform technician (Reprographics), if supplies are critical.
f) Following required security standards for classified and sensitive material during assigned stages of production.
g) Attending meetings, training, or courses relevant to the above duties.
h) Creating visually captivating illustrations by combining hand-drawing and painting with digital media.
Special Requirements and Additional Duties
The incumbent may be required to deploy in support of military operations and exercises, or undertake TDY assignments within or outside NATO boundaries for up to 180 days.
The role may require performing similar duties elsewhere in the organisation at the same grade without there being any change to the contract.
Essential Qualifications
a. Professional/Experience
1) Knowledge and skills in using illustration software to create and refine designs.
2) Knowledge and skills of Basic Networking, color management and paper management.
3) Experience, knowledge and skills of image editing and digital sketching software, like Photoshop, InDesign and Adobe Illustrator.
4) Knowledge and skills of drawing skills with an attention to detail.
5) Knowledge and skills of different printing techniques and processes (digital, sign, language, large and small format).
6) Ability to work efficiently and meet production deadlines.
b. Education/Training
Secondary education and basic training for specific task related skills, with 2 years experience.
The additional job specific qualifications and experience is described under Professional/Experience paragraph (4/a). In case of ambiguity the required job specific experience has priority over the standard education and training levels and experience described here.
c. Language
English – SLP 3322 (Listening, Speaking, Reading and Writing)
Desirable Qualifications
a. Professional Experience
1) Profound knowledge of illustration and the close work with customers to understand their requirements.
2) Basic experience of printing and reprographic including software.
3) At least 3 years’ professional experience in illustration, mat cutting, printing, and in duplication work in general.
4) Experience and in-depth knowledge of the refining of designs with illustration software, and using various colors, graphics, and effects to bring concepts to life.
b. Education/Training
Higher Secondary education
Courses :
· NATO Orientation Course provided by NATO – School Oberammergau (NSO)
· Adobe, InDesign ACA – Zero to Hero
· Adobe, Photoshop ACA – Zero to Hero
· Adobe, Illustrator ACA – Zero to Hero
· Adobe, PremierePro ACA – Zero to Hero
Attributes/Competencies
• Personal Attributes: The post holder must work on their own initiative and be able to manage problems as and when they occur. They must be able to work under considerable pressure providing real-time solutions based on knowledge and experience. The ability to be decisive, adaptable and to prioritize is essential in accomplishing the various duties of the post together with being service minded.
The post holder must be prepared to work unsocial hours and to adapt to changing schedules.
• Managerial Responsibilities: None
• Professional Contacts: Maintains internal contacts normally at a branch or higher level, the incumbent maintains external contacts with firms, shops, and industries to coordinate equipment maintenance, acquire products information on latest technology and procedures, as well as the procurement of specialized supplies. These tasks require a high degree of diplomacy, knowledge, expertise, and a thorough understanding of graphics and photo operations.
• Contribution To Objectives: Provides input to Section Head to facilitate the overall accomplishment of the section goals and objectives and ensures high quality and fast service.
REMARKS:
Duration of contract: This position is advertised pending NAC approval. Serving staff members will be offered a contract according to the NATO Civilian Personnel Regulations (NCPR). Newly recruited staff will be offered a definite duration contract of three years normally followed by an indefinite duration contract.
The salary will be the basic entry-level monthly salary defined by the NATO Grade of the post, which may be augmented by allowances based on the selected staff member’s eligibility, and which is subject to the withholding of approximately 20% for pension and medical insurance contributions.
NATO is committed to diversity and inclusion, and strives to provide equal access to employment, advancement, and retention, independent of gender, age, nationality, ethnic origin, religion or belief, cultural background, sexual orientation, and disability. NATO welcomes applications of nationals from all member Nations.
Building integrity is a key element of NATO’s core tasks. As an employer, NATO values commitment to the principles of integrity, transparency, and accountability in accordance with international norms and practices established for the defence and related security sector. Selected candidates are expected to be role models of integrity, and to promote good governance through ongoing efforts in their work.
Applicants who prove to be competent for the post but who are not successful in this competition may be offered an appointment in another post of a similar nature, which might become vacant in the near future, albeit at the same or lower grade, provided they meet the necessary requirements.
We believe that all people are capable of great things. Because of this, we encourage you to apply even if you do not meet all of the criteria listed within this job description.
HOW TO APPLY FOR A NATO CIVILIAN POST AT SHAPE:
Applications are to be submitted using NATO Talent Acquisition Platform (NTAP) (). Applications submitted by other means (e.g. mail, e-mail, fax, etc) are not accepted.
More information to be found on these links:
Shortlisted candidates will be requested to provide original documentary evidence and a set of copies supporting statements in their applications. Appointment is subject to obtaining a NS security clearance and a medical certificate.
Remarks:
a) Only nationals from the 32 NATO member states can apply for vacancies at SHAPE.
b) Applications are automatically acknowledged within one working day after submission. In the absence of an acknowledgement please make sure the submission process is completed, or, re-submit the application.
c) Qualified redundant staff of the same grade interested in this post should inform this office, via their HR/Personnel Office by not later than vacancy’s closing date.
d) NATO will not accept any phase of the recruitment and selection prepared, in whole or in part, by means of generative artificial-intelligence (AI) tools, including and without limitation to chatbots, such as Chat Generative Pre-trained Transformer (Chat GPT), or other language generating tools. NATO reserves the right to screen applications to identify the use of such tools. All applications prepared, in whole or in part, by means of such generative or creative AI applications may be rejected without further consideration at NATO’s sole discretion, and NATO reserves the right to take further steps in such cases as appropriate.
E) As part of the recruitment process, the organization may review publicly available information to assess potential conflicts of interest, reputational risks, or behaviors inconsistent with the organization’s values.
To help us track our recruitment effort, please indicate in your cover/motivation letter where (tendersglobal.net) you saw this job posting.

