NDIS Coordinator

At Endeavour Foundation we have been committed to helping people with disabilities for over 70 years. Our purpose is straight forward, to turn possibilities into reality.

Our commitment extends to creating an inclusive culture, fostering employee growth, learning and optimal performance. When you join our team, you are contributing to support individuals with disabilities to live, learn, work and flourish. Our team embodies our purpose daily, embracing diverse ideas and perspectives that enrich our culture. We call ourselves #teampossible!

At Endeavour we offer a range of employee benefits including:

• Salary Packaging Benefits! Package up to $15,900 of your annual salary tax free.
• In addition to your tax-free benefit, you can also use up to $2,650 of your pre-tax income to pay for entertainment expenses (meals, holiday accommodation etc).
• An Employee Assistance Program – a free and confidential counselling service available to all staff and their family members.
• Discounts on Corporate Private Health Insurance Plans, white goods, and appliances.
• Paid Parental Leave.
• Reward and Recognition Program.
• Free flu vaccinations.

Highlighting the importance of this role:

We have an exciting opportunity for a dedicated and compassionate NDIS Coordinator to join our Customer Fulfilment team on a Fixed Term, Full Time basis. In this role, you will support our customers in navigating and coordinating their National Disability Insurance Scheme journey, ensuring they receive the essential support and services needed to achieve their goals and enhance their quality of life.

Day to day tasks of this role may include:

• Supporting, developing and driving best practice across all front line leader groups within the organisation as the subject matter expert in NDIS Funding that relates to supported employment, supported independent Living and community participation.
• Developing communication strategies to ensure information is presented in a professional manner.
• Actively keeping up to date on the NDIS price guide and standards and passing knowledge and learning onto stakeholders including staff and customers.
• Assisting in the delivery of organisational NDIS strategy and objectives while maximising revenue and cross selling opportunities.
• Supporting regular status reporting around revenue management, process mapping and continuous improvement opportunities.
• Supporting customers to make informed choices, exercise control and maximise their independence and funding.
• Identifying and cross selling Endeavour Foundation services at each stage during customer interactions to assist customers in meeting their goals.

What you can bring to the team:

• Have a demonstrated sense of ownership of your work and total accountability on duties undertaken.
• A high level of interpersonal skills including the ability to develop and maintain relationships within a team, with customers, across service providers, and with various stakeholders.
• Ability to develop skills and knowledge as a subject matter expert in regard to NDIS funding for supported employment, supported independent living and community participation.
• Demonstrated competence in computer applications, i.e. Microsoft Word, Excel and Internet Explorer relevant to the role to ensure work is completed in a professional, accurate and timely manner.
• Strong verbal, written and interpersonal communication skills to ensure communication is aligned to the audience.
• Formal qualifications in Social Work, Psychology, Human Services or related discipline would be advantageous, however, are not essential.
• Demonstrated experience working with a customer base and supporting them in the removal of barriers and working towards solutions.
• Experience collaborating with family members or decision makers.
• Experience working in a customer centric environment.
• Experience working with people in a planning capacity

How can you join Endeavour Foundation?

Please note, before commencing with Endeavour Foundation, you will be required to undertake a “Fit2Work” National Criminal History Check, hold or be willing to obtain a Working with Children Check (Blue Card) and NDIS Worker Screening Check/Yellow Card.

If this is the opportunity for you, click ‘Apply Now’ below. We look forward to hearing from you!