Job description
Access Lifecare is a registered NDIS service provider, serving participants in ACT and Queensland. We are rapidly expanding, and our Support Coordination team has played an integral role in the lives of NDIS participants, by organising crucial support and services, and advocating for them to ensure they receive appropriate NDIS funding.
We are seeking a passionate and enthusiastic individuals who wants to make a difference in the lives of people living with a disability or mental illness.
About the Role
As a Support Coordinator, you will support people with a disability to implement their NDIS plan and link them with other service providers to ensure their support needs are being met. You must have an excellent work ethic, strong time management skills and have a high degree of creativity. You will manage your own caseload of NDIS participants, while using your person-centred ability to establish rapport and promote professional relationships.
Duties and Responsibilities
- Assist participants to understand and navigate the NDIS. Working closely to ensure funding is utilised in line with NDIA guidelines and personal goals are achieved.
- Link your customers to services that build on their strengths and support them to work towards their goals
- Help them exercise choice and control
- Connect to community and mainstream services in order to provide a well-rounded service that ensures progress and outcomes for customers.
- Maintaining regular and accurate customer information, documentation and reporting that meet legislative requirements.
- Assessing and managing risk in line with organisational policies and procedures to ensure customer safety.
- Support participants and their service providers for plan reviews
- Negotiate services and prices as part of any quotable supports
- Arrange any assessments required to determine the nature of required funding (e.g. Home modifications required, Assistive technology).
Essential Criteria
- A minimum of one year experience in support coordination or other relevant roles within the NDIS sector,
- A relevant tertiary qualification in Social Work, Allied Health, Social Science or other relevant fields.
- Comprehensive knowledge of the NDIS, community and mainstream services
- Excellent verbal and written communication, interpersonal and negotiation skills.
- A willingness to work both autonomously and within a team to provide a well-rounded service
- Good time management ability and ability to meet target billable hours
- Unrestricted Driver’s license and personal car with comprehensive insurance
- COVID-19 vaccination records
- NDIS Workers Check and Police Clearance
- Certification of ‘NDIS Worker Orientation Module’ and ‘Supporting Effective Communication’
- Right to work in Australia
- 2 professional work referees
- First Aid and CPR certificate preferable
Why Join Us
- Be part of a growing team
- Receive in-job training and education (as applicable) to further your knowledge and gain confidence in your role,
- Be supported by an experienced support coordination team and mentored by an experienced leader,
- Enjoy an excellent work life balance
- Competitive salary in accordance with experience,
- Have access to work laptop and mobile phone.
Applications are welcome from appropriately experienced individuals who can demonstrate the requisite people management skills, and a knowledge of NDIS services.
This is an immediate vacancy so submit your application today or for more information email as at [email protected], using the subject line: NDIS Support Coordinator enquiry via EthicalJobs.