Network/Operations – DC Technician II

Job title:

Network/Operations – DC Technician II

Company

Darwin Rhodes

Job description

Duration: 3 months
Hr/Wk: 37.5Effective delivery of technical support and installations. This will include break-fix tasks, includes hardware, network, cabling and rack deployments, site planning, problem escalation and managing installations.
Works primarily at an Client datacenter in a “mission critical operations” environment
Requires a 7×24-hours commitment to participate in the regional standby rotation program and shift.
Involves On-call shifts which means a driving license and the ability to reach the datacenter site within 60
mins.
Work in close collaboration to other technical teams & non-technical teams (e.g networking, compute,
compliance, business operations)
Understand internal customer problem and provide technical solution in timely manner
Participate in the installation, monitoring, maintenance, support, and optimization of all production server
hardware, softwareJob Description:
Support deployment of on-site data center physical infrastructure, structured cabling installation is a
significant part of this position
Install, Replace and Troubleshoot Cables and Hardware
Work within a ticket-based environment
Able to prioritize ticketing queues, resolving escalations, and clearing blocking issues to enable continued
delivery of technician activities in accordance with internal polices and service level agreements. Be aware
of, and abide by, Ticket processes and protocol, including OCI Change Management rules.
System board level repair and fault diagnosis to SLAs
Using provided tools to do a proper and timely internal reporting.
Planning & commissioning new rack positions
Involvement with the design & commissioning of new whitespaces
Working as part of a multi-disciplinary team without friction

Expected salary

Location

Reading

Job date

Thu, 17 Apr 2025 02:29:34 GMT

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