Network Planning Manager / Information Technologist III/S

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Work type:Support Staff
Pay Grade: 14
Major Administrative Unit / College: Information Technology Services
Department: It Services Infrastructure Support 40000460
Sub Area: APSA- Pro Supervisory
Salary: Salary Commensurate with Experience
Location:East Lansing
Categories:Information Technology, Professional Supervisory- APSA, Full Time (90-100%), Union, Remote-Friendly

Working/Functional Title

Network Planning Manager

Position Summary

MSU IT has a meaningful and exciting opportunity for a Network Planning Manager who is self-motivated and customer-focused with great communication skills to join the MSU IT Infrastructure Support team. This role oversees a team responsible for delivery, customer support and enhancement of our core infrastructure investments in switches, access points, administrative (DDI), etc. In this role, you will solve technical problems to deliver solutions for a global research and teaching institution alongside experienced teams of specialized technologists.

Join MSU IT in a pivotal role as the Network Planning Manager, where you will be a crucial part of the Infrastructure Support team. In this capacity, you will supervise a team dedicated to delivering, supporting, and enhancing essential infrastructure components, such as switches, access points, and administrative systems (DDI). Collaborate with experienced teams of specialized technologists to address technical challenges and provide cutting-edge solutions for a global research and teaching institution.

Michigan State University (MSU) is a top 100 global university located in East Lansing, three miles east of the state’s capital. The MSU community includes more than 12,000 faculty, academic and support staff, as well as 49,695 students. MSU offers an extensive benefits package to its employees including health care, prescription, and dental coverage, and a base retirement program with a University matching contribution, as well as basic life insurance. In addition, MSU offers educational benefits including a course fee courtesy program and educational assistance.

MSU Information Technology provides the primary leadership for strategic, financial, and policy initiatives affecting information technology (IT) across MSU. MSU IT offers technology resources that support MSU’s mission of providing education, conducting research, and advancing engagement.

Diversity, Equity, and Inclusion (DEI) are essential elements, vital to the culture MSU Information Technology endeavors to cultivate.  This includes providing opportunities and access for all people which incorporate differences of race, age, color, ethnicity, gender, sexual orientation, gender identity, gender expression, religion, national origin, migratory status, disability/abilities, political affiliation, veteran status, and socioeconomic background.

Unit Specific Education/Experience/Skills

Knowledge equivalent to that which normally would be acquired by completing a four-year college degree; and five to eight years of related and progressively more responsible or expansive work experience in an information technology area related to the duties to be performed, including experience overseeing large, complex or critical information technology projects; or an equivalent combination of education and experience.

Desired Qualifications

• At least 5 years of successful project management experience preferred.
• Working knowledge of logical and physical networks and related system technology
• Previous IT supervisory experience preferred.
• Master’s Degree
• Exceptional customer service skills with superior oral and written communication skills necessary to consult with customers, manage projects, conduct presentations, and tactfully manage sensitive situations.
• Must be able to interact with end-users to gather the information necessary to diagnose, address, and document their technology issues.
• The employee must consistently negotiate and act on deliverables and timeframe with stakeholders, and take ownership/responsibility of issues.

Equal Employment Opportunity Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.

Required Application Materials

Resume and Cover Letter.

Special Instructions

Please provide three professional references who are knowledgeable of your work.

Work Hours

STANDARD 8-5

Website

Remote Work Statement

MSU strives to provide a flexible work environment and this position has been designated as remote-friendly. Remote-friendly means some or all of the duties can be performed remotely as mutually agreed upon.

Bidding eligibility ends on 1/23/2024 at 11:55 PM

Advertised:Jan 17, 2024 Eastern Standard Time
Applications close:Jan 30, 2024 Eastern Standard Time