NPO (Administrative Services)

OBJECTIVES OF THE PROGRAMME

Underlying Values and Core Functions of WHOWHO’s mandate revolves around six (6) leadership priorities specifying (i) advancing universal health coverage (ii) health related sustainable development goals (iii) addressing the challenge of non-communicable diseases and mental health, violence and injuries and disabilities (iv) implementing the provisions of the International Health Regulations (2005) (v) increasing access to quality, safe, efficacious and affordable medical products (vi) addressing the social, economic and environmental determinants of health. The South – East Asia Region (SEAR) of WHO is made up of 11 countries, with over 1.8 billion people, with India’s population of 1.4 billion. All the Member States of WHO/SEAR (Bangladesh, India, Bhutan, Myanmar, Sri Lanka, Nepal, Indonesia, Maldives, Timor Leste, Democratic People’s Republic of Korea, Thailand), share the common value of the highest attainable standard of health as a fundamental human right. All of WHO actions are based on this and rooted in the underlying values of equity, solidarity and participation.

DESCRIPTION OF DUTIES

Under the overall guidance of the WHO Representative to India (WR) and the direct supervision of Administrative Officer(AO), the incumbent will provide strategic and operational support in overall management and administration of WCO-India, including support to 280 field offices located throughout India. as detailed below:

1. Developing, and implementing strategies policies and procedures to guide operational plans.
2. Directing and overseeing all operational aspects including, procurement, travel, visa management, and hotel/event management, security, inventory and distribution, ICT, building and facilities management, fleet management, and contracts and negotiations, in accordance with approved workplans, WHO standards, rules, regulatory compliance.
3. Plan in consultation with all key stakeholders, budget and financial requirements concerning WCO operations/administration, and provide timely submissions and reports as requested.
4. Providing timely and accurate reporting to AO and the WR on administrative, managerial supervision and legal matters of WCO India including its Project / Sub Offices. Advice to Regional Team Leaders (RTLs) and Regional Administrative and Finance Officer RAFOs. Ensuring key issues, outcomes, processes, impacts and implementation are monitored, with regular reporting as scheduled and or requested.
5. Maintaining effective engagement with counterparts in the South East Asia Regional Office, Headquarters, Government of India, and UN agencies towards efficient coordination, transparency and accountability, in delivery of advisory and operational services. i.e UN MOSS Compliance.
6. Planning and providing strategic and operational guidance to all staff, and customised training in administration, communication, problem solving, capacity building, and teamwork.
7. Planning, and managing, quality assurance reviews of field units, implementation of recommendations, and monitoring and follow-up to ensure results are achieved.
8. Ensuring legal notices received by WCO India and field offices are effectively and efficiently addressed.
9. Contributing effort towards a workplace free of discrimination, harassment, and bullying by handling all reports of bullying, harassment and related issues and present to HR committee for decisions.
10. Perform any other duties as assigned by the supervisor(s)

REQUIRED QUALIFICATIONS

Education

Essential: University degree or equivalent from a recognized university
Desirable: Postgraduate degree/ diploma in business or public administration, management or related field

Experience

Essential: Do you have at least two years’ experience in the area of operations, logistics, procurement, asset management and security for a wide network of field establishments
Desirable: Experience of work in UN and/or other international organizations.

Skills

1. The incumbent should identify with the core values of the World Health Organization.
2. Thorough knowledge and understanding of WHO’s administrative rules and procedures; good administrative knowledge of the functioning of government departments/ministries.
3. Demonstrated ability to work harmoniously in a team atmosphere and liaise with the WHO team and national program managers, as necessary.
4. Leadership skills with demonstrated ability to work effectively with in a team setting at national and international levels, to share information and data and make oral and written presentations on related matters.
5. Understanding of the potential motivating factors within national context and ability to adjust to new approaches in an increasingly complex environment.
6. Modern management skills (planning and evaluation, etc.).
7. Capacity to prepare terms of reference and to prepare and monitor and manage the implementation of contractual agreements.
8. Capacity to convey information and options in a structured and credible way; ability to speak and write clearly.
9. Proficiency in computer applications and ability to draft reports. Knowledge of WHO/UN agencies policies, procedures and practices will be an advantage.

WHO Competencies

• Teamwork
• Respecting and promoting individual and cultural differences
• Communication
• Producing results
• Creating an empowering and motivating environment

Use of Language Skills

Essential: Expert knowledge of English. Intermediate knowledge of Hindi.
Desirable:

REMUNERATION

Remuneration comprises an annual base salary starting at INR 3,008,136 (subject to mandatory deductions for pension contributions and health insurance, as applicable) and 30 days of annual leave.

ADDITIONAL INFORMATION

• This vacancy notice may be used to fill other similar positions at the same grade level

• Only candidates under serious consideration will be contacted.

• A written test and/or an asynchronous video assessment may be used as a form of screening.

• In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.

• According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible.

• Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.

• The WHO is committed to creating a diverse and inclusive environment of mutual respect. The WHO recruits and employs staff regardless of disability status, sex, gender identity, sexual orientation, language, race, marital status, religious, cultural, ethnic and socio-economic backgrounds, or any other personal characteristics.

• The WHO is committed to achieving gender parity and geographical diversity in its staff. Women, persons with disabilities, and nationals of unrepresented and underrepresented Member States (https://www.who.int/careers/diversity-equity-and-inclusion) are strongly encouraged to apply.

• Persons with disabilities can request reasonable accommodations to enable participation in the recruitment process. Requests for reasonable accommodation should be sent through an email to reasonableaccommodation@who.int

• An impeccable record for integrity and professional ethical standards is essential. WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice.

• WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.

• WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.

• For information on WHO’s operations please visit: http://www.who.int.

• WHO also offers wide range of benefits to staff, including parental leave and attractive flexible work arrangements to help promote a healthy work-life balance and to allow all staff members to express and develop their talents fully.

• The statutory retirement age for staff appointments is 65 years. For external applicants, only those who are expected to complete the term of appointment will normally be considered.

• Please note that WHO’s contracts are conditional on members of the workforce confirming that they are vaccinated as required by WHO before undertaking a WHO assignment, except where a medical condition does not allow such vaccination, as certified by the WHO Staff Health and Wellbeing Services (SHW). The successful candidate will be asked to provide relevant evidence related to this condition. A copy of the updated vaccination card must be shared with WHO medical service in the medical clearance process. Please note that certain countries require proof of specific vaccinations for entry or exit. For example, official proof /certification of yellow fever vaccination is required to enter many countries. Country-specific vaccine recommendations can be found on the WHO international travel and Staff Health and Wellbeing website. For vaccination-related queries please directly contact SHW directly at shws@who.int.

• This is a National Professional Officer position. Therefore, only applications from nationals of the country where the duty station is located will be accepted. Applicants who are not nationals of this country will not be considered.

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