Background
Diversity, Equity and Inclusion are core principles at UNDP: we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions. Taking a ‘leave no one behind’ approach to our diversity efforts means increasing representation of underserved populations. People who identify as belonging to marginalized or excluded populations are strongly encouraged to apply. Learn more about working at UNDP including our values and inspiring stories.
UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.
<Job Purpose and Organizational Context>
The Objective of the United Nations (UN) Clinic is to provide primary clinical care and occupational health services to all locally and internationally recruited personnel of the UN Common System and their recognized dependents. Dedicated, effective primary health, occupational health and emergency medical services may mitigate negative outcomes of trauma, injuries and health complications providing better chances for saving lives as well as for faster and better recovery.
The UN Clinic in Accra is part of the UN Common Services of the UN Country Team in Ghana and is administered by UNDP Ghana. The clinic operates under the overall coordination of the UN Resident Coordinator for Ghana and is managed by the UN Health Manager for Ghana.
The technical supervision of the physician and the medical personnel in the field and the performance evaluation will be executed by the UN Medical Director or his nominee. To ensure this, UNDP should grant access to the Division of Healthcare Management, Occupational Safety and Health (DHMOSH) in HQ for its performance appraisal report as needed.
Duties and Responsibilities
Scope of Work
Under the supervision of the UN Clinic Health Manager or his/her nominee and within delegated authority, the Clinic Nurse will be responsible for the following duties.
Clinical Duties:
- Attends to the UN Clinic on a full-time basis, assisting the UN Health Manager in the performance of his/her duties, clinical assessment of patients visiting the walk-in clinic.
- Responds to emergency calls during outside office hours when necessary and assists Medical Doctors in providing adequate care.
- Assess needs of clients visiting the clinic, provides care/advice accordingly and facilitates referral to the UN Medical Physician or to an outside physician, as indicated.
- Ensures effective liaison between patient and private doctor, paramedics, family members, and colleagues as appropriate.
- Schedule consultations with the UN Health Manager for eligible staff and dependents.
- Maintain a 24-hour roster of available specialists for referrals and treatment when necessary.
- Ensure medical information of patients is up to date in Earthmed according to UN Standards for Healthcare Quality and Patient Safety.
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Medical Administrative Duties:
- Maintain the UN Clinic in good order and keep the inventory of medical supplies and equipment up-to-date and be prepared for outbreaks, mass casualties and disaster.
- In consultation with the Health Manager, maintain a 24-hour roster of available specialists for referral and treatment.
- Support the Health Manager to ccoordinate and supervise the work of other clinic personnel e.g. cleaners.
- Check equipment and supplies on a daily, weekly, monthly, and yearly basis and maintain them in working order.
- Ensures that medical instruments are properly sterilized and maintains hygiene and cleanliness of the clinic.
- Identifies and plans clinics’ material, supplies and equipment requirements and raises requisitions accordingly.
- Liaises with Procurement Section and Supply Section to establish essential contracts for the mission.
- Assists in maintaining records of patients’ medical data including consultations and treatment in Earthmed.
- Maintain strict confidentiality with regards to patient’s medical records; patient management and treatment.
Medical travels:
- Support the Health Manager in coordinating medical evacuation and exchanges with DHMOSH in N.Y. and the receiving facilities in home countries.
- Assists in providing medical support during evacuation and repatriation. Advises evacuees on the requirements for evacuation and/or escorts patients if needed.
- Assist in arrangements for the deceased.
Advisory services:
- Ensures preparedness of staff travelling on missions or reassignments, including administration of appropriate vaccine, instructions on malaria prophylaxis and other travel-related ailments.
- Instructs on the content and potential uses of the travel kit, first aid kits.
- Give first aid and advice to the staff and their recognized dependents.
- Perform medical briefing for incoming staff and conduct first aid training;
- Support the country HIV PEP management protocols.
Occupational safety and health:
- Ensure a proper and safe disposal of hazardous material and medical waste in close coordination with other clinic technical personnel.
- Participates in work environment assessment, e.g. office ergonomics, and addresses other occupational health issues.
Health promotion and education:
- Assists in providing health education and health promotion programs.
- Participate in designing and implementing outreach programs, preventives and promotes medical fairs.
General:
- Performs other related duties as required.
4. Institutional Arrangement
The Clinic Nurse performs his/her duties under the immediate supervision of the UN Health Manager for Ghana with regards to technical matters only and the overall supervision of the UN Resident Coordinator for all administrative matters. See attached organogram.
Competencies
Core
Achieve Results:
LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline.
Think Innovatively:
LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements.
Learn Continuously:
LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback.
Adapt with Agility:
LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible.
Act with Determination:
LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident.
Engage and Partner:
LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships.
Enable Diversity and Inclusion:
LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination.
Cross-Functional & Technical competencies
| Thematic Area | Name | Definition |
| Digital & Innovation | Data collection | Being skilled in Data Sorting, Data Cleaning, Survey Administration, Presentation and Reporting including collection of Real-Time Data (e.g. mobile data, satellite data, sensor data). |
| Ethics | Ethics Advice & Guidance | Ability to quickly analyse complex fact patterns and provide comprehensive, sensitive, and confidential ethics advice and guidance |
| Communications | Creative direction and copywriting | Ability to creatively communicate concepts in an engaging and simple way |
| Business Management | Customer Satisfaction/Client Management | Ability to respond timel and appropriately with the sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfill and understand the real customers’ needs. |
| Business Management | Resource Management | Ability to allocate and use resources in a strategic or tactical way in line with principles of accountability and integrity |
| Business Management | Communications | Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience |
Required Skills and Experience
Education:
- Registered Professional Nurse with high school diploma and who is a graduate of either an accredited baccalaureate nursing programme or an accredited diploma programme (3 years).
- National registration and license are required.
- Certificates in ECG, CPR or Basic Life Support and ACLS or equivalent emergency medical care is an asset.
- Recognized additional training in primary health care and/or midwifery is desirable
Experience:
Min. years of relevant work experience
- Minimum 5 years of continuous clinical experience in nursing preferably in a multicultural environment.
Required skills
- Proficiency in carrying out hematology, chemical pathology and microbiology tests is required.
- Work experience in the United Nations or other international organizations is an added advantage.
- Experience in the usage of computers and office software packages (MS Word, Excel, etc.) is required.
Desired skills in addition to the competencies covered in the Competencies section.
- Experience in Trauma and Emergency
- Procurement of medicines, medical equipment, PPE, medical consumables, and supplies
- Respond to health emergencies.
- Health waste management
- Provision of support for the management of chronic cardiovascular diseases especially hypertension and diabetes
Required Language(s)
- English and French are the working languages of the United Nations Secretariat.
- Fluency in oral and written English is required.
- Knowledge of either Twi or Ga is desirable.
Professional Certificates
- National registration and license are required.
Disclaimer
Under US immigration law, acceptance of a staff position with UNDP, an international organization, may have significant implications for US Permanent Residents. UNDP advises applicants for all professional level posts that they must relinquish their US Permanent Resident status and accept a G-4 visa, or have submitted a valid application for US citizenship prior to commencement of employment.
UNDP is not in a position to provide advice or assistance on applying for US citizenship and therefore applicants are advised to seek the advice of competent immigration lawyers regarding any applications.
Applicant information about UNDP rosters
Note: UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.
Non-discrimination
UNDP has a zero-tolerance policy towards sexual exploitation and misconduct, sexual harassment, and abuse of authority. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.
UNDP is an equal opportunity and inclusive employer that does not discriminate based on race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status.
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