Office Administrator

Introduction to the role:

The Forest Stewardship Council (FSC) is an international organisation dedicated to ensuring
that forests are managed in a responsible manner across the globe. FSC UK, based in Llanidloes,
Powys, is one of the larger FSC national offices. FSC UK is a registered charity responsible
for promoting the FSC’s aims and objectives throughout the United Kingdom.

We are seeking an Office Administrator to provide general administrative support to the
organisation, with a particular focus on financial administration.

The role requires a methodical and conscientious individual who possesses keen attention to
detail. This role will be best suited to a patient and polite individual with good numeracy
skills. Experience of book-keeping/financial administration within a small charity or business
is desirable but not essential as training will be provided. A willingness to undertake a
variety of tasks will be fundamental in contributing to the smooth and efficient running of the
FSC UK office. Attention to detail will be paramount to this role, as will be a proven ability
to maintain effective working relationships and indeed to enjoy doing so.

If you have good administrative skills and a willingness to provide financial administrative
support and you want to join a small but ambitious team of people who are dedicated to FSC’s
mission of Forests For All Forever, then this role may be for you.

Main purpose and responsibilities of the role:

The Office Administrator reports to the Operations Manager (OM). The purpose of the post is to
undertake office and financial administration and to support the work of the wider FSC UK team.
The work will include:

• assisting in the smooth and efficient running of the FSC UK office
• general administrative tasks
• basic book-keeping and preparing accounts for the auditors
• issuing and payment of invoices
• updating cashflows
• office administration including dealing with office service providers
• recording data
• responding to basic phone and email enquiries
• following and developing Standard Operating Procedures
• supporting FSC UK staff and trustees.

Person Specification:

Knowledge and Experience

Essential

• Good basic level of education (A level or equivalent) with minimum A*-C grade at GCSE (or
  equivalent) in Maths and English
• Good understanding of Microsoft Office
• Administrative/clerical experience
• Experience of communicating effectively and accurately with different stakeholders both in
  spoken and written form

Desirable

• Experience of using databases
• Experience of book-keeping/financial administration
• Experience of using QuickBooks

Skills and Abilities

Essential

• Numerate
• Attention to detail and ability to undertake and manage accurate recording and reporting of
  information
• Effective time management and organisational skills with the ability to prioritise workload
• An excellent phone manner and ability to remain calm and objective when under pressure
• A quick learner
• Ability to work on own initiative but happy to follow instruction and accept guidance
• Excellent interpersonal skills to maintain good working relationships.

Personal attributes

Essential

• A positive attitude towards routine tasks and business administration
• Able to work as part of a small and dynamic team
• Patient and polite but firm and assertive where appropriate
• Friendly and professional manner
• Able to relate to the mission and values of FSC UK and work towards its strategic objectives

Desirable

• A positive, enthusiastic attitude with an ability to enthuse others
• Relate to the ethos of responsible sourcing of forest products
• A good sense of humour

The deadline for applications for this post is 11:59pm on 19th May 2024.

Interviews for this post will be held at the FSC UK Offices in Llanidloes on 30th/31st May
2024.